Note fondée sur 934 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Ne recommande pas
Publié le 19 août 2024 sur HotelsAprès un check in long et laborieux, le matin à 7h30 les femmes de chambre viennent 2 fois ouvrir la porte.La chambre donne sur une autoroute bruyante.br f decu d’un holtom
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Valued Guest,Thank you for sharing your feedback about your recent stay at Hilton Zurich Airport. We greatly appreciate your time and hope to welcome you back in the future.Best regards,Hotel Management
par un voyageur
Publié le 15 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 nov. 2023 par Mark V. / Manager, Gestion de l’hôtel
Dear OlivierThank you very much for choosing the Hilton Zurich Airport and for the positive rating!Great to see that you had such a lovely time with us.We are looking forward to welcome you the next time.Best regardsMark V. / Manager
par un voyageur
Publié le 15 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2023 par Bastian S. / FOM, Gestion de l’hôtel
Dear Laurence, thank you very much for sharing your feedback with us.We are looking forward to welcome you back soon.Best regards,Bastian S.FOM
par un voyageur
Publié le 20 nov. 2022 sur Expedia
C'est cher... Très cher... Personnel très attentif à vos besoins... Mais tout est très dispendieux... Exemple: club sandwich a 45 $cad...
Commentaires de Gestion de l’hôtel
29 nov. 2022 par Bastian S. / FOM, Gestion de l’hôtel
Dear Real,thank you very much for sharing your feedback. I am happy to see that you had a pleasant stay with us. Best regards
par un voyageur
Publié le 9 nov. 2022 sur Expedia
par un voyageur
Publié le 10 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2022 par Mark V. / Manager, Gestion de l’hôtel
Dear Kentin
Thank you very much for your visit and the positive rating!
Great that you enjoyed staying with us.
The entire team of the Hilton Zurich Airport is looking forward to welcome you the next time.
Best regards
Mark V. / Manager
par un voyageur
Publié le 19 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
20 mai 2022 par Mark V. / Manager, Gestion de l’hôtel
Dear Philippe
Thank you very much for your visit and the positive rating!
Great that you had such good time with us.
We are looking forward to welcome you the next time.
Best regards
Mark V. / Manager
par un voyageur
Publié le 16 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
16 déc. 2021 par Bastian S. / Front Desk Manager, Gestion de l’hôtel
Dear Jean-Claude
thank you very much for your provided feedback.
I am happy to see that you had a great time at our hotel.
Best regards
par un voyageur
Publié le 14 déc. 2021 sur Hotels
Excellent service et chambre soignée. Personnel très serviable et compétent
Commentaires de Gestion de l’hôtel
16 déc. 2021 par Bastian S. / Front Desk Manager, Gestion de l’hôtel
Dear Jose Manuel,
thank you very much for your provided feedback.
I am happy to see that you had a great time at our hotel.
Best regards
par un voyageur
Could do better!
Publié le 15 sept. 2021 sur HotelsI called the property before booking asking if they had free airport shuttle, and the answer was "yes". However, once there, I discovered that the shuttle was free only from the airport, but on charge on the way there. Minibar was empty and switched off. Water was on charge. ...not the service I expected, would not book it again.
Commentaires de Gestion de l’hôtel
15 sept. 2021 par Bastian S. / Front Desk Manager, Gestion de l’hôtel
Dear Antonella,
thank you very much for sharing your feedback with us. I am sorry as it seems like we have not been able to fully meet your expectations.
It is correct that our shuttle has a fee of CHF 5.00 when using it heading back to the airport. I apologize that we have not properly informed you upon your call.
We do have all regular minibar services available for purchase within our SNAXX store at the reception. Furthermore, it is correct that as per Hilton Brand Standard, water is only complimentary for Hilton Honors Silver members (or higher).
We would love to see you around again anytime soon.
Best regards
