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DoubleTree Resort by Hilton Grand Key - Key West

4.0 star property
4-star hotel near Smathers Beach

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Photo gallery for DoubleTree Resort by Hilton Grand Key - Key West

Outdoor pool, open 7:30 AM to 7:00 PM, free cabanas, sun loungers
Exterior
LED TV, pay movies
Bar (on property)
Meeting facility
Reviews
7.8

Good

Popular amenities

  • Breakfast available
  • Pool
  • Pet-friendlyPet-friendlyPet-friendly
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym

Explore the area

Map
3990 S Roosevelt Blvd, Key West, FL, 33040
  • AirportKey West, FL (EYW-Key West Intl.)2 min drive
  • Popular LocationSmathers Beach4 min drive
  • Popular LocationKey West Golf Club6 min drive
  • Popular LocationDuval Street9 min drive

Room options

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 2 Queen Beds

7.8/10 Good
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Room, Balcony, Pool View

9.4/10 Wonderful
  • 33.8 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Balcony, Pool View

8.7/10 Excellent
  • 33.8 sq m
  • Sleeps 4
  • 2 Queen Beds

King with balcony

8.1/10 Very good
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

7.9/10 Good
  • 33.8 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll-In Shower)

  • 65 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Balcony

7.1/10 Good
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Two Queens with balcony

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, One King Bed, Pool View

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4/10 Very good
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard King

8.9/10 Excellent
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

8.3/10 Very good
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Key West

Oceanside stay.Within 2 miles (3 km) of this Key West hotel, you'll find Smathers Beach and Fort East Martello Museum and Gallery. Key West Tropical Forest and Botanical Garden and Key West Art and Historical Society are also within 2 miles (3 km).

What's nearby

  • Smathers Beach - 4 min drive
  • Key West Golf Club - 6 min drive
  • Clarence S. Higgs Memorial Beach Park - 7 min drive
  • Duval Street - 9 min drive
  • Southernmost Point - 10 min drive

Getting around

  • Key West Intl. Airport (EYW) - 3 min drive

Restaurants

  • McDonald's - 3 min drive
  • El Siboney Stock Island - 4 min drive
  • Wendy's - 3 min drive
  • Hogfish Bar & Grill - 6 min drive
  • Conch Flyer Restaurant & Lounge - 3 min drive

About this property

DoubleTree Resort by Hilton Grand Key - Key West

4-star hotel near Smathers Beach
DoubleTree Resort by Hilton Grand Key - Key West offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 7000 square feet (650 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly DoubleTree Resort by Hilton Grand Key - Key West.

Smoking is allowed in designated areas at this 4-star Key West hotel.

  • 1 building
  • 216 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 2000
  • Beach lounge chairs
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
DoubleTree Resort by Hilton Grand Key - Key West offers 216 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Key West hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily: USD 17.95 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night
The resort fee includes:
  • Airport shuttle
  • Beach towels
  • Fitness center access
  • Housekeeping
  • In-room bottled water
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.95 per person
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:30 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key Key West
DoubleTree Resort Hilton Grand Key
DoubleTree Hilton Grand Key
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel
DoubleTree Resort by Hilton Grand Key - Key West Key West
DoubleTree Resort by Hilton Grand Key - Key West Hotel Key West

DoubleTree Resort by Hilton Grand Key - Key West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 453 out of 1017 reviews" "
Rating 8 - Good. 250 out of 1017 reviews" "
Rating 6 - Okay. 147 out of 1017 reviews" "
Rating 4 - Poor. 90 out of 1017 reviews" "
Rating 2 - Terrible. 77 out of 1017 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Convenient to have dinning on premises rather than having to drive somewhere to get a meal
Stayed 2 nights in Apr 2024

10/10 Excellent

JANIE, Fall River

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2024

10/10 Excellent

Carrol

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was amazing. All the staff was friendly and helpful! Love this place! Going Back soon!
Stayed 6 nights in Feb 2024

8/10 Good

Melanie

Travelled with family
Stayed 5 nights in Feb 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Amenities
This property was pretty cool and very family friendly which is what we liked and they also had a free shuttle to the restaurants & shops on Duval street which was awesome!!
Stayed 2 nights in Mar 2024

4/10 Poor

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is dated with leaky faucets and mold growing in the bathroom. Also we were put in a room that should not even qualify as habitable directly on top of the laundry room. Close your eyes and pretend a helicopter and a washing machine are mating. For 6 hours straight. So much for rest. The TV system was straight out of a super 8 motel. There was a pool with a bar where no outside alcohol is permitted. If you are ok with overpaying for beers you don’t like then this is your spot. 0 Craft beer choices. The people were friendly however that’s my expectation. Waste of 500 bucks and Expedia was very very little help in getting a refund so basically I dropped half a grand to stay at a Super 8 and slept for like 4 hours. Go up the road 3 minutes to the Hampton if there is available rooms. Night and day difference and you get to free drinks and free breakfast.
Stayed 1 night in Feb 2024

2/10 Terrible

Alireza

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Rooms are not to the standard Saw a cockroach by the sink and carpets were damp
Stayed 3 nights in Feb 2024

2/10 Terrible

Alan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Smoking going on anywhere outside, even at poolside bar. Room smelled like smoke from smoking areas below it. Dressers drawers old and loose wouldn’t close. No water pressure in shower. Rude at check in counter
Stayed 4 nights in Feb 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again Michelle is the best
Stayed 8 nights in Jan 2024

10/10 Excellent

Bruce D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Rooms are clean and comfortable
Stayed 2 nights in Feb 2024