See all properties
Save

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
3.5-star spa hotel near Oakes Garden Theatre

Choose dates to view prices

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Sauna, hydrotherapy, aromatherapy, hot stone massages
Standard Room, 1 King Bed, Balcony, View (Niagara Falls View) | Balcony view
Point of interest
Blackout drapes, iron/ironing board, WiFi, bed sheets
2 restaurants, breakfast served
Reviews
6.8

Popular amenities

  • Restaurant
  • Parking availableParking availableParking available
  • SpaSpaSpa
  • BarBarBar
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7
  • Popular LocationFallsview Indoor Waterpark3 min walk
  • Popular LocationCasino Niagara6 min walk
  • Popular LocationFallsview Casino18 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Room options

View all photos for Premium Room, 2 Queen Beds, View (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds, View (Niagara Falls View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View (Niagara Falls View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, View

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk In Shower)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed, View (Niagara Falls View)

  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout drapes, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, View (Niagara Falls View)

View from room

Standard Room, 1 King Bed, View (Niagara Falls View)

7.2/10 Good
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub, View (Niagara Falls View)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

Standard Room, 1 King Bed, Balcony, View (Niagara Falls View)

9/10 Wonderful
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout drapes, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

View from room

Suite, 2 Bedrooms, View (Niagara Falls View)

  • Water view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, View (Niagara Falls View)

View from room

Premium Room, 1 King Bed, View (Niagara Falls View)

  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed, View (Niagara Falls View)

Blackout drapes, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed, View (Niagara Falls View)

  • Water view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Embassy Suites by Hilton Niagara Falls Fallsview
Pool
Hot tub
Breakfast included
Restaurant
3.9 out of 5, Good, (8954)
The price is CA $475
per night
CA $587 total
includes taxes & fees
21 Jun - 22 Jun
Embassy Suites by Hilton Niagara Falls Fallsview

About the area

Niagara Falls

In entertainment district.Steps from the hotel, you'll find Fallsview Indoor Waterpark and Oakes Garden Theatre. Queen Victoria Park and Casino Niagara are also within half a mile (1 km).

What's nearby

  • Clifton Hill - 2 min walk
  • Fallsview Indoor Waterpark - 3 min walk
  • Casino Niagara - 6 min walk
  • Fallsview Casino - 18 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • Falls Avenue Resort - 1 min walk
  • SkyWheel - 9 min walk
  • Sweet Jesus - 2 min walk
  • Boston Pizza - 4 min walk
  • Kelsey's - 6 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5-star spa hotel near Oakes Garden Theatre
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers its guests a full-service spa, a water park (surcharge), and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 7578 square feet (704 square meters) and includes conference space. A casino, a fitness center, and spa services are also featured at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel. For a fee, parking is available.

  • 234 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Meeting rooms
  • 7578 sq ft of conference space
  • 704 sq m of conference space
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers 234 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and refrigerators can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Family friendly

  • Arcade/game room
  • Refrigerator (on request)

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Self parking on site (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free casino shuttle

Food and drink

  • Buffet breakfast available for a fee daily: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/game room
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Sauna
  • Shopping
  • Swimming pool
  • Water park access (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator (on request)

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from April 9 2024 to June 7 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • 7.90 percent destination fee will be charged
  • Resort fee: CAD 18.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 24.95 for adults and CAD 14.95 for children
  • Self parking fee: CAD 39 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 522 out of 1787 reviews" "
Rating 8 - Good. 410 out of 1787 reviews" "
Rating 6 - Okay. 347 out of 1787 reviews" "
Rating 4 - Poor. 253 out of 1787 reviews" "
Rating 2 - Terrible. 255 out of 1787 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Avelyn

Travelled with family
Disliked: Cleanliness, property conditions & facilities
rooms are very small, it wasn’t very clean but it wasn’t a big deal either, nobody explains anything regarding procedures knowing its a different country, parking was the most expensive!

6/10 Okay

Keshia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Fair but Honest
Not a good experience at all, no heat, plumbing issues, no rectification. Misleading information additional charges, subpar rooms. All and all would never book again thru 3 party absolute waste of time and money. Had plenty more to state but they wouldn't post my review
Stayed 1 night in Mar 2024

10/10 Excellent

Aisha

Fantastic!!!
Stayed 2 nights in Mar 2024

8/10 Good

Lex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but it’s literally right on the border so it’s not a beautiful view (besides the falls obviously)
Stayed 3 nights in Feb 2024

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great everyone was very friendly. I've never stayed so close to the falls. I would do it again and stay at The Crown Plaza.
Stayed 2 nights in Mar 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautifully run hotel. I did not like that there was not a microwave or fridge. Parking was confusing. Room could have been bigger. But other than that I would definitely recommend Crowne plaza to anyone going to Niagara Falls. Our view from the hotel was lovely.
Stayed 2 nights in Mar 2024

10/10 Excellent

Arslan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Tracy

Travelled with partner
Staff was friendly and efficient. Prime restaurant was absolutely delicious with amazing server and great ambiance overlooking the falls. Room was clean and spacious. Old Victorian charm. Walkway to huge casino. On-site parking was handy also.
Stayed 2 nights in Mar 2024

6/10 Okay

Sanjay

Stayed 1 night in Feb 2024

6/10 Okay

Jade

Stayed 2 nights in Feb 2024