Jannah Burj Al Sarab

5.0 star property
5-star luxury hotel near Abu Dhabi Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jannah Burj Al Sarab

Jannah Deluxe Suite , City View
Check-in/check-out kiosk
Property entrance
Flat-screen TV, fireplace, DVD player
Outdoor pool, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Room service
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
Mina Street, Abu Dhabi, 130283
  • Abu Dhabi Corniche
    9 min walk
  • Abu Dhabi Mall
    16 min walk
  • Abu Dhabi Commercial Bank
    16 min walk
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    33 min drive

Room options

Jannah Deluxe Twin, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Jannah One Bedroom City View

  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Jannah Deluxe Twin, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Jannah One Bedroom Sea View

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Jannah Deluxe Suite, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed

Jannah Deluxe Room - Theme Park Tickets for 2 Adults Included

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Jannah Deluxe King Room, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Jannah Deluxe Suite , City View

  • 60 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Abu Dhabi

City center retreat .With a stay at this Al Zahiyah hotel, you'll be within half a mile (1 km) of Abu Dhabi Corniche and 2 miles (3 km) of Khalifa Center. Abu Dhabi Mall and Abu Dhabi Commercial Bank are also within 2 miles (3 km).

What's nearby

  • Abu Dhabi Corniche - 9 min walk
  • Abu Dhabi Mall - 16 min walk
  • Abu Dhabi Commercial Bank - 16 min walk
  • Port Zayed - 4 min drive
  • Al Wahda Mall - 6 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 33 min drive

Restaurants

  • ‪Filaments at Southern Sun - ‬8 min walk
  • ‪Village Lahore Kabab - ‬3 min walk
  • ‪Layali Al Sham Restaurant - ‬2 min walk
  • ‪Lomi House - ‬4 min walk
  • ‪Pinoy Lomi House - ‬3 min walk

About this property

Jannah Burj Al Sarab

5-star luxury hotel near Abu Dhabi Mall
Jannah Burj Al Sarab offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, along with 2 coffee shops/cafes. Business amenities include a meeting room and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Jannah Burj Al Sarab. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Abu Dhabi hotel.

  • 1 building
  • 318 guestrooms or units
  • 18 levels
  • 2 coffee shops
  • Built in 2015
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
Jannah Burj Al Sarab offers 318 air-conditioned accommodations with fireplaces and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free secured valet parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 45 for adults and AED 25 for children
  • 1 restaurant and 2 coffee shops
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 45 for adults and AED 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jannah Burj Al Sarab Hotel Abu Dhabi
Jannah Burj Al Sarab Hotel
Jannah Burj Al Sarab Abu Dhabi
Jannah Burj Al Sarab
Jannah Burj Al Sarab Hotel
Jannah Burj Al Sarab Abu Dhabi
Jannah Burj Al Sarab Hotel Abu Dhabi

Jannah Burj Al Sarab Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 252 out of 461 reviews" "
Rating 8 - Good. 124 out of 461 reviews" "
Rating 6 - Okay. 43 out of 461 reviews" "
Rating 4 - Poor. 24 out of 461 reviews" "
Rating 2 - Terrible. 18 out of 461 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Majed, Riyadh

Travelled with group
Liked: Cleanliness
It was bad experience due to giving us different type of room than what we booked and not matching with the booking information. In addition the reason is they don’t have the type of booked room! Which should not happened and they did not fix that issue by giving upgrade! They provided down grade room!. The booked room is two bed and see view, the room provided was one bed and not a see view
Stayed 1 night in Sep 2024

2/10 Terrible

Mohammed

Disliked: Staff & service
Room Service is bad
Stayed 14 nights in Sep 2024

8/10 Good

Ngaire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a world where great service can be hard to come by, Badr stands out as an exemplary member of the MALRER in jannah team. I highly recommend dining here and hope you have the opportunity to experience the exceptional service Badr provides. Thank you, Badr, for making my meal in Jannah hotel truly special
Stayed 6 nights in Aug 2024

10/10 Excellent

Mumin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

dhruv

Disliked: Cleanliness, staff & service
Terrible service and dirty rooms
Stayed 4 nights in May 2024

2/10 Terrible

Liliana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful stay
I had no hot water, I had to shower with cold water. I asked them to fix the issue but they took two hours, I had to call back again then finally I an engineer came and he sad he fix the problem. I left with my children, when we were back to the hotel room at night I needed to have a shower, the water was cold again. I called in the morning to the receptionist to send someone to fix it again, they took long again to send someone. It was so annoying to have this kind of issue during a holiday plus the room was not as described, it should be 60 square meters but it was much smaller compared with the one we stayed in the same hote few days before.
Stayed 2 nights in May 2024

10/10 Excellent

Amr El

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation. Value of money
Stayed 1 night in May 2024

4/10 Poor

Christopher

Business traveller
Disliked: Staff & service, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

baiqiao

Liked: Cleanliness, property conditions & facilities
The service is not that good. I waited for my luggage for almost 20 minutes. It’s not very professional. You can tell they really wait tips. This makes me uncomfortable. A 5 star shouldn’t like this. Also the treat guests as suspects and keep asked to questions all time. I won’t come back here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist was the coolest ever! Forgot to get her Name, she was very helpful, upgraded us and have us many tips
Stayed 1 night in Apr 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel but limited. Pool and facilities disappointing. Malaga Lounge very disappointing. Cocina restaurant was good but we preferred to venture into the other hotel bars and restaurants in the evening. Local area is downtown but nothing to get excited. Walk to Corniche at the Port end is easy. Staff were friendly even though inexperienced.
Stayed 4 nights in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
Shower drain blocked Scarcity of food options at Breakfast
Stayed 1 night in Feb 2024

8/10 Good

Al

Business traveller
Liked: Staff & service
Average Hotel with average amenities
Stayed 8 nights in Feb 2024

8/10 Good

arzu f

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Corniche and boardwalk along the sea. Also easy access to many restaurants.
Stayed 1 night in Feb 2024

8/10 Good

Octavian-Alin

Stayed 6 nights in Dec 2023

10/10 Excellent

Lamia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice heated pool. Varied breakfast. Salwa was friendly and helpful
Stayed 3 nights in Jan 2024

4/10 Poor

nabil, Garland

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poor performance from staff
Stayed 4 nights in Jan 2024

10/10 Excellent

mohammad, lawrenceville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024

10/10 Excellent

clara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come again!
Stayed 1 night in Dec 2023

10/10 Excellent

Afzalbek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cheapest luxury you may afford

8/10 Good

Soonil

Stayed 1 night in Dec 2023

8/10 Good

Shabbar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very average property. Decent location.
Stayed 3 nights in Dec 2023

6/10 Okay

Ajith

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023