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Welcome to Help Centre
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How can we help?
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Flight
Book a flight using an airline credit
Cancel your flight
Change your flight
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Refunds & Charges
Refund timelines, policies & processes
Get a receipt for your booking
Payment security and options
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Lodging
Change your hotel or vacation rental booking
Cancel your hotel or vacation rental booking
Check in and out of your hotel or vacation rental
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Packages
Change your vacation package
Airline telephone numbers
Cancel your vacation package
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Destination Services
Change or cancel your activity
Booking mistakes and name changes
Add activities to your booking
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Car
Change or cancel your car rental
Booking mistakes and name changes
Book a car rental
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Account
View your booking
Customs allowances for international travelers
International travel documents
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Privacy
Correct or update your personal and account information
Information about your privacy
What privacy and data subject rights are available?
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Security
Payment security and options
Responsible disclosure of web vulnerabilities
Beware of email scams (phishing)
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