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Quinta Real Acapulco

4.5 star property
Upscale beachfront hotel with spa

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Photo gallery for Quinta Real Acapulco

Exterior
Gran Clase Suite King
Suite Gobernador King | Terrace/patio
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Suite Gobernador King

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
Paseo De La Quinta No 6, Fracc. Real Diamante, Acapulco, GRO, 39897
  • Arena GNP Seguros
    ‪16 min walk‬
  • El Revolcadero
    ‪3 min drive‬
  • Majahua Beach
    ‪8 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite Gobernador King

Suite Gobernador King

Suite Gobernador King

  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite King

Master Suite King

Master Suite King

  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite Dos Camas

Master Suite Dos Camas

Master Suite Dos Camas

  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Suite Dos Camas

Gran Clase Suite Dos Camas

Gran Clase Suite Dos Camas

  • 46 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Gran Clase Suite King

Gran Clase Suite King

Gran Clase Suite King

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

About the area

Acapulco

Beachfront retreat .Your stay at this Acapulco Diamante hotel places you within 2 miles (3 km) of Arena GNP Seguros and Majahua Beach. El Revolcadero and Playa Hermosa are also within 2 miles (3 km).

What's nearby

  • Arena GNP Seguros - 16 min walk - 1.4 km
  • El Revolcadero - 3 min drive - 1.9 km
  • Playa Revolcadero - 7 min drive - 2.9 km
  • Majahua Beach - 8 min drive - 1.8 km
  • Forum de Mundo Imperial - 9 min drive - 8.1 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 12 min drive

Restaurants

  • ‪Playa Majahua - ‬4 min drive
  • ‪Azul Mar & Tierra - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪La Casa de la Pasta - ‬4 min drive
  • ‪Celeste Beach House - ‬4 min walk

About this property

Quinta Real Acapulco

Upscale beachfront hotel with spa
Quinta Real Acapulco offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A children's pool, a terrace, and multilingual staff are also featured at the luxury Quinta Real Acapulco. Self parking is free.

This 4.5-star Acapulco hotel is smoke free.

  • 63 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue
Quinta Real Acapulco offers 63 accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 294 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 294 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Acapulco Quinta Real
Quinta Acapulco
Quinta Real Acapulco
Quinta Real Hotel Acapulco
Real Acapulco
Acapulco Quinta Real Hotel
Quinta Real Acapulco Hotel Acapulco
Quinta Real Acapulco Hotel
Quinta Real Acapulco Hotel
Quinta Real Acapulco Acapulco
Quinta Real Acapulco Hotel Acapulco

Quinta Real Acapulco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 385 out of 665 reviews
Rating 8 - Good. 170 out of 665 reviews
Rating 6 - Okay. 66 out of 665 reviews
Rating 4 - Poor. 28 out of 665 reviews
Rating 2 - Terrible. 16 out of 665 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Service was impeccable, but AC was malfunctioning and Tv also. Bugs found around toilet and no coffee in bedroom.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

10/10 Excellent

israel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!!
Stayed 3 nights in Jul 2023

4/10 Poor

Gustavo, Chula Vista

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Food was very limited and really bad. My wife got sick eating shrimp at beach level restaurant. By far, nothing close to previous experiences in other Quinta Real Hotels. Not recommended at all.
Stayed 1 night in Jul 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Muriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic Acapulco hotel with excellent service
Very pleasant stay in a perfect location in Acapulco. The service is excellent, and I want to specially mention Victor, server at the restaurant, as he went above and beyond to make sure we were satisfied. Don't forget to try the pina colada served at the pool and on the beach, it is especially delicious.
Stayed 3 nights in Jul 2023

10/10 Excellent

Gloria

Stayed 3 nights in Jul 2023

6/10 Okay

Angel

Stayed 3 nights in Jun 2023

6/10 Okay

Santiago

Liked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Eulalio, South Padre Island

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is at a cliff so the view is wonderful
Stayed 4 nights in Jun 2023

10/10 Excellent

Edmundo Mora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really nice, and quiet, The ocean view its amazing. Its next to Revolcadero beach, even though is a Crowed and popular beach, the hotel have the benefit of being several yards from the crowded spaces, the beach is vast and its clean. The pool it is open 24/7. The staff its really kind and polite. Try the artisan coconut ice cream, it's really delicious.
Stayed 3 nights in May 2023

4/10 Poor

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service
We paid for one of the suites for 2 nights. The room was clean and comfortable if a little dated. The bed was comfortable. We went to dinner the first night. We ordered the sashimi. It came to the table room temperature. I ordered a Caesar salad. They put bottled blue cheese. When I called them on it they insisted it was Caesar. Whatever. My wife ordered the red snapper. It was the toughest piece of fish we have ever had. Then they left the salad I didn’t eat on the bill. When my wife asked for extra coffee pods at the front desk she was told there would be a surcharge. I’m paying for a suite and you are going to nickel and dime me for coffee pods. The next night when I ordered ice for the room that took forever to get there. Don’t waste your money at the restaurant and temper your customer service expectations if you go to this hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a Watermen the property is in an ideal location with the best surf in Diamante. I own beach house six hours south of Acapulco in Puerto Escondido and another one four hours north in Troncones. I like to stay here to break up the long drive. I have stayed here now four different times and love it. The staff is excellent so no reason to go anywhere else.
Stayed 1 night in Apr 2023

10/10 Excellent

andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go again
The location is spectacular… surrounded by an entire private neighborhood that’s great for beautiful morning walks and a private beach that I loved, quiet and tranquil. The beds and pillows were amazing- I couldn’t have slept better. The food was also good and affordable and we really enjoyed the service by the pool. The rooms are dated and they are a bit stingy with drinking water in the room, but the views make up for the old couches :)
Stayed 3 nights in Feb 2023

10/10 Excellent

Carlos

Stayed 3 nights in Feb 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it! Beautiful beach, the best in Acapulco. The staff was always courteous. Cleaned room and the view from the balcony was fantastic!

8/10 Good

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The Staff is absolutely excellent! The property location is excellent! The beach in front maybe best in the area. However, the entire property is showing it's age. The bed and pillows were excellent however the towels were torn and worn out? No hand towels in the bathrooms? Room felt dirty. The lounge chairs and pads were worn out at the pool? Food was marginal at best. The facilities in general are overdue for a remodel!

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All okay

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo increible
Stayed 1 night in Nov 2022

8/10 Good

Samuel Andrew

Stayed 3 nights in Oct 2022

10/10 Excellent

Claudia, San Diego

Stayed 5 nights in Aug 2022

10/10 Excellent

GILBERTO JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
It was our Honeymoon and everything was perfecto, with 1 excemption, my golf cap was taken by someone at the pool AND dissapear. Talk to Janna and She was It was nowhere to be found
Stayed 3 nights in Aug 2022

10/10 Excellent

hyon suk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Recommend this hotel.
Stayed 3 nights in Jul 2022

10/10 Excellent

Luz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!! I was treated like a queen!!
Stayed 2 nights in Jul 2022

10/10 Excellent

Edson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nicely, friendly, a perfect place for vacations
Stayed 4 nights in Jun 2022