See all properties

Dreams Acapulco Resorts & Spa - All Inclusive

4.0 star property
4-star beachfront property near Condesa Beach

Choose dates to view prices

Photo gallery for Dreams Acapulco Resorts & Spa - All Inclusive

2 outdoor pools
Reception
Deluxe Room, 2 Double Beds, Ocean View
Front of property
On the beach, free beach cabanas, beach umbrellas, beach towels

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Gym
  • All-inclusive
  • 24/7 front desk

Explore the area

Map
Av. Costera Miguel Alemán no.1, Col. Icacos, Acapulco, GRO, 39860
  • Icacos Beach
    ‪10 min walk‬
  • Diana the Huntress
    ‪4 min drive‬
  • Condesa Beach
    ‪14 min drive‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View

  • 58 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Shower, free toiletries, towels

Deluxe Room, 2 Double Beds, Partial Ocean View

  • 58 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Preferred Club)

Deluxe Room, 1 King Bed, Ocean View (Preferred Club)

Deluxe Room, 1 King Bed, Ocean View (Preferred Club)

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club)

Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club)

Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club)

  • 58 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club)

Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club)

Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club)

  • 58 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Ocean View (Preferred Club)

Family Room, Ocean View (Preferred Club)

Family Room, Ocean View (Preferred Club)

  • 88 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

  • 133 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)

Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)

Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

Deluxe Room, 2 Double Beds, Ocean View

  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Minibar, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 2 Double Beds, Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

About the area

Acapulco

Beachside getaway.Your stay at this Costera Acapulco property places you within 3 miles (5 km) of Diana the Huntress and Condesa Beach. Parque Papagayo and Papagayo Beach are also within 6 miles (10 km).

What's nearby

  • Icacos Beach - 10 min walk - 0.9 km
  • Diana the Huntress - 4 min drive - 3.8 km
  • Parque Papagayo - 5 min drive - 5.2 km
  • Condesa Beach - 14 min drive - 4.3 km
  • Papagayo Beach - 19 min drive - 6.1 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 24 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪McCarthy's Irish Pub - Acapulco - ‬4 min walk
  • ‪Jugos y tacos California - ‬2 min walk
  • ‪Lupe de Arena - ‬9 min walk
  • ‪Tacos Tumbras - ‬7 min walk

About this property

Dreams Acapulco Resorts & Spa - All Inclusive

4-star beachfront property near Condesa Beach
Dreams Acapulco Resorts & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and umbrellas. Bring your whole family to Dreams Acapulco Resorts & Spa - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary children's club, and a playground.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a fitness center, a garden, and a terrace. For a fee, parking is available.

This 4-star Acapulco property is smoke free.

  • 605 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
Dreams Acapulco Resorts & Spa - All Inclusive offers 605 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. 42-inch plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

2 outdoor pools, pool umbrellas, sun loungers

Ritz Acapulco Hotel All Inclusive

  • Pool
  • All-inclusive
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,004 reviews
The price is CA $236
CA $236 total
includes taxes & fees
May 5 - May 6
Ritz Acapulco Hotel All Inclusive

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Designer stores
  • Free children's club
  • Gym
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch plasma TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from December 14 2023 to December 31 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered valet parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Dreams Acapulco & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel
Dreams Acapulco Resort & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel Acapulco

Dreams Acapulco Resorts & Spa - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 106 out of 398 reviews
Rating 8 - Good. 96 out of 398 reviews
Rating 6 - Okay. 78 out of 398 reviews
Rating 4 - Poor. 58 out of 398 reviews
Rating 2 - Terrible. 60 out of 398 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. We loved our room and the service throughout the hotel was phenomenal!!!! Best we ever had. In particular, we would like to recognize Jorge Quezada from The Pescador restaurant, and Ernesto from the Pescador bar, for their hard work in providing amazing service. We stayed for a week and got tired of our food options though Changing the menus up more would be helpful. Also, a little more adult entertainment please. We loved the casino night. Overall it was great.
Stayed 7 nights in Oct 2023

2/10 Terrible

Lucinda

Stayed 4 nights in Oct 2023

6/10 Okay

Rebeca Isabel

Stayed 3 nights in Sep 2023

10/10 Excellent

María del Coral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

WENDY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish there is more things do to at night
Stayed 3 nights in Sep 2023

2/10 Terrible

Jonathan

Stayed 2 nights in Sep 2023

6/10 Okay

OSWALDO

Travelled with family
Disliked: Property conditions & facilities
No debería ostentar el nombre DREAMS le falta mucho para la calidad de un DREAMS tipo Cancún
Stayed 3 nights in Aug 2023

2/10 Terrible

Alicia Yasmin Cisneros

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The restaurants had the same food. The nightlife and pool life was very boring. The whole hotel itself looked old and not new. Some of the staff members were nice - but others were not so nice.
Stayed 5 nights in Jul 2023

4/10 Poor

Geraldine

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The facilities and building are too old. The food is not good.
Stayed 2 nights in Jul 2023

2/10 Terrible

Scarlet

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is absolutely horrible. The bad reviews are very accurate. It's very dirty, the food is terrible (tons of flies on everything) and the staff is not welcoming. This stay is one of the biggest regrets I've ever had traveling. Do NOT waste your money on this place. It has a bad vibe and I could not wait to leave.
Stayed 4 nights in Jul 2023

8/10 Good

Maria Dolores

Travelled with family
It’s good just need to improve the food
Stayed 3 nights in Jul 2023

10/10 Excellent

DULCE ARIANNA

Stayed 1 night in Jul 2023

6/10 Okay

Alicia

Travelled with partner
Liked: Cleanliness, staff & service
La propiedad y servicio están “bien” pero la comida es demasiado como de “comida rápida” y acabas pidiendo sólo lo mismo “seguro” lo que si el servicio son muy Amables

10/10 Excellent

jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to enjoy vacations with your family!!!

6/10 Okay

JOSE LUIS

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

4/10 Poor

Eladio

Stayed 1 night in Jun 2023

10/10 Excellent

NAYELY

Stayed 3 nights in Jun 2023

2/10 Terrible

Eduardo

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Mal mantenido, falta de personal. HORRIBLE HOTEL

La comida, comparable a una fonda. Mantenimiento deplorable, falta de personal y sin aire A/C en areas comunes cerradas (esto ultimo una pesadilla) Tienen y prometen muchos bares y restaurantes pero jamas los tienen abiertos. El personal amable pero nunca te resuelven cosas sencillas y basicas como falta de toallas, se les acaban lo hielos, sin aire acondicionado en areas comunes, etc. Rescatable el area VIP del piso 21 y la excelente atencion de Elizabeth Garcia y su equipo.
Stayed 4 nights in May 2023

2/10 Terrible

Jennifer, Collingswood

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible trip, we arrived at 11:00 and they wouldn't let us use the pool or eat, they said we would have to wait until 1:30 or pay $30 per person, same with check out, if we wanted to use facilities after 12:00 we had to pay $30 per person. Pools were very dirty, waiters at restaurant and drink service were rude and didn't really serve us. If you go to the bar they ignore you and only help the waiters. The restaurants have an hour wait for every meal and the food is gross. Room service, my son found a cockroach and 2 hairs in his fries and a bone in his hamburger. Laura at front desk is rude, Virginia in the buffet is rude, the guards at front are rude, they didn't even want to let us park our car early, and we had to pay $120 pesos a day for parking. Door men are also rude, don't offer to help with bags. I went to dreams in riviera maya and it was a totally different experience, this dreams is really bad for what we paid.
Stayed 3 nights in May 2023

2/10 Terrible

Alejandra

Stayed 3 nights in May 2023

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorpresa

Mi experiencia fue de sorpresa porque tanto las instalaciones, comida y el servicio son muy buenos y hacen que los días de descanso sean más confortables
Stayed 3 nights in May 2023

4/10 Poor

ELIZABETH

Disliked: Room comfort

Hospedaje en Dreams

Mis comentarios sobre mi estancia los tres dias fueron de reportar el aire acondicionado porque no enfriaba se reporto y nunca quedo; el bufet de alimentos de poca variedad y sabores muy simples no fue de mi agrado sobre todo el pescador; el hotel estaba en un 50% de ocupacion habia que esperar en atender en restaurantes; la relacion precio servicio el precio es caro. No volveria a hospedarme ahi.
Stayed 3 nights in May 2023

10/10 Excellent

Edgar

Stayed 2 nights in May 2023

10/10 Excellent

Coral

Stayed 1 night in May 2023

8/10 Good

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 days it was good when you want a quick getaway from mexico. Beach was clean and hotel was very nice
Stayed 2 nights in Apr 2023