Get ready for a workout. There’s an endless amount of stairs for you to go up and down. I checked in early (no extra charge) and was given the keys to 1 of 2 rooms I had reserved. The 2nd room wasn’t available until after the regular check in time. The 1st room had a vaulted ceiling and was spacious. The 2nd room was on the smaller side. Both rooms had 2 full size beds, TVs, working ACs, and hot water. There is no wifi in the rooms yet, only in the lobby and restaurant. 3 pools: the ocean/salt water, kid friendly, and a deep one at the very top of the hill. Get towel passes from reception. Parking in the front of the hotel is limited because the restaurant is a popular tourist attraction for the clavado shows and paying patrons are allowed to park in the hotel lot. In case the lot is full, they send you to the lot down the street, which is manned by security. The hotel has security throughout the property. The tub was clogged and not draining, notified reception and they sent a tech to fix the issue. I got locked in the bathroom and reception sent a tech to get me out. Response times were super fast. Check out was simple.