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Hotel Delfines Acapulco by NG Hoteles

2.0 star property
Hotel near Diana the Huntress in Acapulco

Choose dates to view prices

Photo gallery for Hotel Delfines Acapulco by NG Hoteles

Outdoor pool
Economy Room, 2 Double Beds
Economy Room, 2 Double Beds
Reception
Interior
Reviews
6.0

Popular amenities

  • All-inclusive
    All-inclusiveAll-inclusive
  • Restaurant
    RestaurantRestaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Breakfast available
    Breakfast availableBreakfast available

Explore the area

Map
Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670
  • Popular LocationDiana the Huntress9 min walk
  • Popular LocationParque Papagayo12 min walk
  • Popular LocationPapagayo Beach14 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)32 min drive

Room options

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

Economy Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool
Hotel Club del Sol Acapulco by NG Hoteles
Pool
All-inclusive
Pet-friendly
Free WiFi
3.0 out of 5, (432)
The price is CA $72
per night
CA $85 total
includes taxes & fees
14 Jul - 15 Jul
Hotel Club del Sol Acapulco by NG Hoteles

About the area

Acapulco

Costera Acapulco stay.Within a 10-minute walk of this Costera Acapulco hotel, you'll find Condesa Beach and Diana the Huntress. Plaza Bahia and Diana Galleries Mall are also within half a mile (1 km).

What's nearby

  • Galerías Acapulco - 6 min walk
  • Diana the Huntress - 9 min walk
  • Parque Papagayo - 12 min walk
  • Papagayo Beach - 14 min walk
  • La Quebrada Cliffs - 5 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪100% Natural - ‬2 min walk
  • ‪Bar 26 - ‬2 min walk
  • ‪Mercado el Pueblito - ‬2 min walk
  • ‪Barra Vieja 520 - ‬3 min walk
  • ‪Restaurante Pelicanos - ‬1 min walk

About this property

Hotel Delfines Acapulco by NG Hoteles

Hotel near Diana the Huntress in Acapulco
Some rates at Hotel Delfines Acapulco by NG Hoteles are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Delfines Acapulco by NG Hoteles offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Parking is available for a fee.

This Acapulco hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Delfines Acapulco by NG Hoteles offers 60 accommodations with air conditioning. Bathrooms include showers. Housekeeping is provided daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)

Food and drink

  • Full breakfast available for a fee daily 9:00 AM–11:30 AM: MXN 130 for adults and MXN 50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: MXN 180 per pet, per night, plus a one-time cleaning fee of MXN 350 and a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • An off-leash area and pet grooming services are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 500 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 130 for adults and MXN 50 for children
  • Self parking fee: MXN 50 per day
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 180 per pet, per night plus MXN 350 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Hotel Delfines Acapulco by NG Hoteles Reviews

Reviews

6.0
Rating 10 - Excellent. 8 out of 41 reviews" "
Rating 8 - Good. 10 out of 41 reviews" "
Rating 6 - Okay. 7 out of 41 reviews" "
Rating 4 - Poor. 6 out of 41 reviews" "
Rating 2 - Terrible. 10 out of 41 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.2/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

John

Stayed 2 nights in Jan 2023

2/10 Terrible

Bruno

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend, they do not answer the phone. Worst hotel and staff.

2/10 Terrible

Edgar, White Bear Lake

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was dirty, old empty water bottles , the towels had holes in them, the air condionar did cool the room, no wifi, and the tv on had local channels not cabel as posted. There was an empty bottle of tequila in the hallway when i got there and was still there when i left 3 nights after
Stayed 3 nights in Mar 2022

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
This hotel is centrally located within walking distance of the beach. The room was clean and spacious. The staff was friendly and helpful. The pool was clean and relaxing. The breakfast buffet was good.
Stayed 14 nights in Dec 2021

6/10 Okay

Ekaterina

Liked: Cleanliness
Disliked: Staff & service
exta bien por ese precio pero podria ser mejor
la habitacion es grande y cama es grande, hay mucho espacio, pero mueble y todo muuuuy viejo. Aire condicionario es tan viejo que hace mucho ruido, pero NO HACE frio para nada, ventilador tampoco funciono, entonces fue MUCHO calor en habitacion. Pero precio fue literalmente mas barato de todos, entonces no puedo quejarme mucho, locacion es muy buena, muy cerca de la playa y todo
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2021

2/10 Terrible

Val

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tienen sistema y te dicen que es tu problema y el de expedia , que si te quieres hospedar debes volver a pagar, no obstante el lugar huele mal, se cae a pedazos , nada que ver con las fotografías
Stayed 1 night in Sep 2023

8/10 Good

Valeria rubi

Travelled with partner
Liked: Cleanliness, staff & service
Quedé satisfecha respecto a las necesidades básicas del hotel.
Stayed 2 nights in Sep 2023

4/10 Poor

IRMA

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
En el servicio no entregan a tiempo y limpias la habitaciones , se llevan las toallas y no te dejan toallas limpias no tienden bien las camas no te cambian sabanas
Stayed 7 nights in Jul 2023

2/10 Terrible

Lilia Marina

Disliked: Cleanliness, staff & service, property conditions & facilities
Nefasta
Stayed 5 nights in Jul 2023

6/10 Okay

Alex

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Regular
Las instalaciones muy descuidada,todo incluido no es lo que uno busca ,toallas para alberca no contaban , colchones en muy mal estado
Stayed 2 nights in Apr 2023

8/10 Good

Jorge Gil

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Esta a gustó el lugar. Pero me encontré con cucarachas.
Stayed 1 night in Feb 2023

2/10 Terrible

JUAN MANUEL

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Nada recomendable, en las habitaciones reservadas habia insectos como chinches y pulgas. Cancelamos la reservacion y pedimos reembolso. Nos fuimos al holiday Inn resorts
Stayed 3 nights in Feb 2023

4/10 Poor

Norma

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
El lugar es feo, descuidado, viejo y con cucarachas.
Stayed 4 nights in Dec 2022

10/10 Excellent

Claudia Ines

Stayed 3 nights in Nov 2022

6/10 Okay

Jorge

Travelled with family
Disliked: Property conditions & facilities
Hotel poco recomendable
Utilicé el hotel porque es Pet friendly, pero en general le falta mantenimiento, la ropa de cama y de baño muy deterioradas, ofrecieron estacionamiento, pero realizaron cobro por este y está a unos 50 metros del hotel sin ofrecer seguridad del mismo. En lo personal, en lo futuro no regresaría, pero en caso de no encontrar otro hotel pet friendly lo utilizaría de nuevo solo por mi mascota. El hotel muy poco recomendable.
Stayed 1 night in Sep 2022

8/10 Good

Romana

Disliked: Property conditions & facilities, room comfort
Por fuera muy agradable el lugar, desgraciadamente muy descuidada la habitación, las toallas muy percudidas, el colchón superviejísimo, el aire del año de mi abuelita y no servía mucho. Le falta mucha higiene. Son dos hoteles en un soló local no dimos tan facil al llegar.
Stayed 4 nights in May 2022

4/10 Poor

Juan Pedro

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
En el primer cuarto no servía el inodoro y el aire acondicionado, nos cambian a otro cuarto, pero en la noche nos dimos cuenta que tenia chinches las camas y nos querían cambiar a otro cuarto que tampoco servía el aire acondicionado. En general un mal servicio
Stayed 3 nights in Apr 2022

4/10 Poor

Matilde

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

JAVIER

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Un poco incómodo ya que las instalaciones son muy antiguas, el baño ya muy percudido, la televisión es vieja, el aire condicionado muy deficienciente y solo se ven un par de canales, de ahí en fuera para dormir está bien
Stayed 2 nights in Feb 2022

2/10 Terrible

FRANCISCO JAVIER

Travelled with family
Disliked: Cleanliness, staff & service
Robo
Stayed 1 night in Dec 2021

8/10 Good

MARCO GARZA

Stayed 1 night in Nov 2021

2/10 Terrible

Mauricio

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No recomiendo Hospedarse
La habitaciones están terribles, las camas muy incomodas, el aire acondicionado falla mucho, las tollas dan vergüenza, dan asco usarlas, la ropa de cama deben de renovarlas urgentemente, no recomiendo hospedarse. Aun que es un precio barato deja mucho que desear el hotel.
Stayed 2 nights in Aug 2021

6/10 Okay

victor

Travelled with family
Disliked: Staff & service
Que bueno que hay oxxo.
Prohibido cualquier comida y bebida al hotel y la alberca. Habitación sencilla y pues así estaba. Toallas rotas con hoyos. Un mini jabón para 4 adultos. La tele con 3 canales y depósito de 100 por control.
Stayed 1 night in Jul 2021