10/10 Excellent
Matti, Seattle Washington, USA
Travelled with group
2 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a palace experience thanks to staff that are able to meet your every need.
I felt like a Royal.
From the moment I was picked up to when I left. The staff were completely attentive to my each and every need. The hotel was secure, clean, full of flowers and the food was not only delicious but presented beautifully.
The chef Felix even made custom changes to my meals at my requests and was able to make off menu local dishes I heard of and wanted to try.
The property itself is beautiful with an amazing dining/lounge balcony overlooking the pool. There is a poolside bar playing local music and has 3d artwork depicting local tradition and culture.
Because the hotel is located just over 100m from the main road, there is no traffic noise.
The side Road the hotel is located on has been repaired and is easy for Uber and taxi drivers to drive on.
About an hour drive North from the crowded downtown, the hotel is in the peaceful, Dome district, a short walk to many restaurants, pubs, and shops.
I came as a guest, I left feeling like Royal family.
Words that describe my experience: honor, inclusion, kindness, excellence, attentive, respect and Joy.
Matti
Stayed 12 nights in Nov 2019