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Grosvenor Hotel Adelaide by Accor

3.5 star property
Hotel near Adelaide Convention Centre in Adelaide

Choose dates to view prices

Photo gallery for Grosvenor Hotel Adelaide by Accor

Superior Room, 2 Single Beds
View from property
Sports facility
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
125 North Terrace, Adelaide, SA, 5000
  • Adelaide Parklands
    ‪1 min walk‬
  • Adelaide Casino
    ‪2 min walk‬
  • Adelaide Convention Centre
    ‪3 min walk‬
  • Adelaide, SA (ADL)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 27.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds

  • 35.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 20.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 18.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 40.00 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 26.00 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Adelaide Riviera Hotel

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
4.4 out of 5, Excellent, (1006)
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About the area

Adelaide

Heart of Adelaide.A stay at this Adelaide Central Business District hotel places you steps from Adelaide Convention Centre and within a 5-minute walk of Adelaide Festival Centre. Rundle Mall and University of Adelaide are also within half a mile (1 km).

What's nearby

  • Adelaide Convention Centre - 3 min walk
  • Rundle Mall - 8 min walk
  • University of Adelaide - 9 min walk
  • Adelaide Oval - 10 min walk
  • Adelaide Zoo - 18 min walk

Getting around

  • Adelaide Railway Station Tram Stop - 1 min walk
  • Adelaide Station - 2 min walk
  • Adelaide, SA Airport (ADL) - 15 min drive

Restaurants

  • ‪Skycity Adelaide - ‬2 min walk
  • ‪Adelaide Festival Theatre - ‬2 min walk
  • ‪Woolshed on Hindley - ‬2 min walk
  • ‪The Strathmore Hotel - ‬1 min walk
  • ‪Chandelier Bar - ‬2 min walk

About this property

Grosvenor Hotel Adelaide by Accor

Hotel near Adelaide Convention Centre in Adelaide
As a guest of Grosvenor Hotel Adelaide by Accor, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Grosvenor Hotel Adelaide by Accor also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Adelaide hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Grosvenor Hotel Adelaide by Accor offers 181 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Hebrew, Hindi, Korean, Thai, Vietnamese

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (AUD 25.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Offsite parking within 656 ft (AUD 25.00 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 15 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 1-inch TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 15 per person
  • Covered self parking fee: AUD 25.00 per night
  • Nearby parking fee: AUD 25.00 per day (656 ft away)
  • Rollaway bed fee: AUD 45.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Grosvenor
Mercure Grosvenor
Mercure Grosvenor Adelaide
Mercure Grosvenor Hotel
Mercure Grosvenor Hotel Adelaide
Accor Grosvenor Hotel
 Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide
Grosvenor Adelaide By Accor
Mercure Grosvenor Hotel Adelaide
Grosvenor Hotel Adelaide by Accor Hotel
Grosvenor Hotel Adelaide by Accor Adelaide
Grosvenor Hotel Adelaide by Accor Hotel Adelaide

Grosvenor Hotel Adelaide by Accor Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 1003 reviews
Rating 8 - Good. 376 out of 1003 reviews
Rating 6 - Okay. 193 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Grant Andrew

Liked: Cleanliness, staff & service, amenities
😊
Stayed 3 nights in Nov 2024

6/10 Okay

Catriona

Liked: Staff & service
The mattress was very firm. I should have taken my own pillow. Basement carpark is best suited to very small cars. Parking is tight.
Stayed 1 night in Nov 2024

6/10 Okay

Narelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were clean and comfortable. Was a bonus having 2 TV’s. Disappointed that there was no working windows or view and poor air circulation. Our room had an overwhelming odor when we would enter each time. This hotel has plenty of potential if it was given a lot of TLC
Stayed 4 nights in Nov 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms not what are on Expedia
Booked a standard Room on Hotels.com. Room pictured looked lovely with a window, however the room we were given, whilst it technically had a window, it was contacted over, allowing no view. Probably rightly so. It was an iner facing room, and Pigeons were nesting there, and it looked disgusting, and had a lovely wake-up from them at dawn. It was Room 229. Stayed at the Grosvenor the weekend before, (Room 519), another inner facing Room, again not like the Photos, Very Disappointing and false advertising. Hotel is Very Tired, Hallway carpets are well worn
Stayed 1 night in Nov 2024

4/10 Poor

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and nicely presented but t v did not work and the bed was definitely the most uncomfortable bed I have ever slept on. The floor would have been more comfy
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniet to everything
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Room needed a little more character but was adequate for 1 night. Very quiet. The internal TV system took a bit to work out and could have been more responsive and friendlier
Stayed 1 night in Nov 2024

8/10 Good

Svend

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2024

4/10 Poor

Mez

Disliked: Property conditions & facilities
Stains on the carpets, dust in the walk-in wardrobe, old TV, poor lighting. Rundown and in need of refurbishment.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room very close to Adelaide oval and train station. A bit roudy on the street. A very comfortable and enjoyable stay
Stayed 2 nights in Nov 2024

8/10 Good

Lester

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
As the title says :-)
Stayed 1 night in Nov 2024

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay. Mould and dust around window and walls in bathroom could have been cleaned/wiped off.
Stayed 1 night in Nov 2024

8/10 Good

Svend

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Adriana

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen, Bunbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel stay.Will likely stay there on our return to Adelaide.Welcoming professional staff.Room was spacious and the beds were excellent. Buffet breakfast was adequate and served without fuss.Ticked all our boxes.
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is dated - there are strange pillars in the corridors. There is no individual AC to the rooms. Ours had an unusual smell the first day and there is a window, but covered with opaque plastic. Wouldn't stay here again.
Stayed 3 nights in Oct 2024

8/10 Good

Aleksandr

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Danuta

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The staff here are so accomodating and welcoming. The property is getting a bit tired though. The hallway carpets and bathrooms need an upgrade. The room itself was o.k. and the biggest plus is it is so convenient to everything! Thanks for excellent service at reception.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Average
Old and outdated style, claustrophobic corridors. Windows look out to the adjacent dirty walls Breakfast was only cereal and toast. Smells mouldy. Poaitives: Very conveniently placed and very lovely helpful and friendly staff.
Stayed 2 nights in Nov 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff
Stayed 1 night in Nov 2024

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Isobel

Travelled with partner
Liked: Staff & service
Wonderful upgrade, close to entertainment venues. Staff friendly and helpful.
Stayed 1 night in Nov 2024