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Occidental Roca Negra – Adults Only

4.0 star property
4-star adults-only hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Roca Negra – Adults Only

Outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Aerial view
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • All-inclusive
  • Air conditioning

Explore the area

Map
Avenida Alfredo Kraus 42, Urbanización El Turman, Agaete, Gran Canaria, 35480
  • Agaete Natural Pools
    7 min walk
  • Playa La Caleta
    10 min walk
  • Las Palmas Beaches
    15 min walk
  • Las Palmas (LPA-Gran Canaria)
    47 min drive

Room options

View all photos for Double Room, Terrace, Pool View

Double Room, Terrace, Pool View

Double Room, Terrace, Pool View

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Ocean View

Double Room, Ocean View

Double Room, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the area

Agaete

Oceanside stay.You'll find Agaete Natural Pools and Playa La Caleta within a 15-minute walk of this Agaete hotel. Las Palmas Beaches and Agaete Valley are also within 2 miles (3 km).

What's nearby

  • Agaete Natural Pools - 7 min walk
  • Playa La Caleta - 10 min walk
  • Agaete Valley - 16 min walk
  • Agaete Ferry Dock - 4 min drive
  • Dedo de Dios Seastack - 6 min drive

Getting around

  • Gran Canaria Airport (LPA) - 47 min drive

Restaurants

  • ‪Dedo de Dios - ‬16 min walk
  • ‪Ragù - ‬14 min walk
  • ‪Churreria Hnos. Gonzalez - ‬10 min drive
  • ‪Bar Terraza Angor - ‬15 min walk
  • ‪Bar Perdomo - ‬21 min drive

About this property

Occidental Roca Negra – Adults Only

4-star adults-only hotel with 2 restaurants
Some rates at Occidental Roca Negra – Adults Only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Occidental Roca Negra – Adults Only offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Occidental Roca Negra – Adults Only. For a fee, parking is available. A complete renovation of Occidental Roca Negra – Adults Only was completed in January 2019.

This 4-star Agaete hotel is smoke free.

  • 140 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • Built in 2010
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Occidental Roca Negra – Adults Only offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 1 poolside bar and 1 bar

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Handrails in stairways
  • Stairway handrail height (inches): 41
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 33
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property uses solar energy.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Occidental Roca Negra
Hotel Spa Cordial Roca Negra
Occidental Roca Negra – Agaete
Occidental Roca Negra – Adults Only Hotel
Occidental Roca Negra – Adults Only Agaete
Occidental Roca Negra – Adults Only Hotel Agaete

Occidental Roca Negra – Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 709 reviews" "
Rating 8 - Good. 285 out of 709 reviews" "
Rating 6 - Okay. 63 out of 709 reviews" "
Rating 4 - Poor. 18 out of 709 reviews" "
Rating 2 - Terrible. 7 out of 709 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DIANA, Mason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soooo relaxing with views of the mountains and ocean that are indescribable…..a paradise!!
Stayed 5 nights in Jun 2024

8/10 Good

ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting place- lots to like, but not the "Zen Spa" experience expected. Still very enjoyable. The drive from LPA was pretty easy for a US driver - I wouldn't shy away from renting a car - it was a straight and easy ride. I parked on the street, no issue there. Room was super clean, lovely view, comfortable, Netflix on TV. No wash cloths. Shower was nice, great shampoos and plentiful amenities. There were 2 bottle of water in the mini-fridge but they were not replenished, a little stingy considering the style of hotel. The facility really was very nice. Pools and outdoor furnishings clean, lovely and plentiful. 2 issues slight down side; the pools close early - around 7pm. And most of the time it was very, very loud. I understand that this may be a cultural difference - and certainly this is not a criticism. People were wonderful; friendly, warm, and enjoying themselves. But not a traditional spa-like atmosphere, so just be aware if this will color your visit. People having a good time is a good thing - yes! In the spa there were signs for "silencio". This lasted for about 5 minutes into my visit, after which people were yelling to each other in constant conversation over the whirlpool jets as I chuckled to myself in the "zen pool". No silencio. But great water jets in the whirlpool. The walk to the natural ocean pool is very very steep, long, was cold in May. But beautiful! But not for elderly or frail. Check your bill leaving, 2 dinners charged by mistake to my room.
Stayed 3 nights in May 2024

10/10 Excellent

darwin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the views from the top, and the pools nearby
Stayed 9 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful but because the property was a bit far from restaurants etc., I felt they took advantage of their customers by charging outrageous prices for beverages and while there was plenty of food, the quality was never better than average. It was very much like being on a cruise ship quite honestly. Great views though.
Stayed 3 nights in Jan 2024

6/10 Okay

P K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moderate stay
It was ok, not as I had hoped for, it’s far from the airport and really expensive cab fairs. Nothing to do and charges to use sauna and not much food for vegetation’s.
Stayed 2 nights in Jan 2024

10/10 Excellent

sophie

Travelled with partner
Liked: Amenities
Absolutely amazing hotel! Would recommend to anyone.
Stayed 5 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great relaxing spot
Overall excellent hotel. Extremely scenic spot and very peaceful I slept with the sound of waves. Not walkable to many shops but great for a relaxing break. They only give you water and amenities the first day. Few British tourists most German and peaceful.
Stayed 3 nights in Nov 2023

6/10 Okay

Kendrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food quality and service in the restaurant was poor. we would not recommend the food
Stayed 9 nights in Nov 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with wonderful service and a beautiful view. The staff was very kind, hard working, and helpful. The price for half board was definitely worth the price and I highly recommend it. The same can be said about the hot stone massage at the hotel spa. We were very happy with our stay here, and in fact spent most of our time on the island at the hotel.
Stayed 6 nights in Jun 2023

8/10 Good

Horacio

Stayed 1 night in Jul 2023

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful quiet hotel.
Wonderful hotel. Beautiful quiet, relaxing location. Spacious comfortable room. Great sea view from our room. Breakfast is good with hundreds of choices. Highly recommended if you want to relax and stay away from crazy crowd
Stayed 4 nights in Apr 2023

6/10 Okay

Kate

Travelled with partner
Fabulous location on the coast with lovely views. Easy walk down to the port and to the sea pools. Breakfast - lots of choice including lots of lovely fresh fruits etc. Dinner - a weird selection of things - perhaps themed nights would be better to prevent the general mish mash. Lovely big pool, lots of sun loungers but very few (approx 10!!) parasols. Some very negative points however No drawers at all in the bedroom so it got very cluttered. (Very strange in a good sized bedroom - masses of room for drawers) Two separate beds with no zip link facility so big gap. Dreadful smell of damp and the air conditioning was not working. Engineer said all over the hotel was an issue. The damp was really bad - I partially cured it by putting laundry detergent down the drain and pouring boiling water down. Bedroom was not well cleaned - lots of grime generally. The strangest thing was that above the bed there was a huge rectangle of glowing light when we put the lights out.. so irritating as it made the room light. Also because of no air con we had sliding balcony door open and there was lots of light pollution from lights outside. Getting a bath towel - the most ridiculous procedure.. have to pay ten euros cash, go and get a voucher then go and get a towel from reception... what a performance. No live music as promised on rooftop terrace (which is lovely) Waitresses were lovely but other staff surly and did not seem well trained. Restaurant is like underground car park
Stayed 7 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay in Agaete
Fantastic breakfast to start the day, great setting, quiet at night, breathtaking landscape.
Puerto de las Nieves
Stayed 4 nights in Apr 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
We enjoyed our stay at this hotel. The reception staff, particularly Alfredo and Edwardo (I may their names wrong) helped us when I accidently booked your two day stay for one person, when it should have been two people. Quite frankly they could have ripped us off to make the change but they did not do that. Instead they waived a penalty and provided us with a comparable price that we previously had, adjusted up for the extra meals. The location is terrific, we enjoyed the entertainment, grounds, pool and especially the walk across the sand doons to the beautiful beach.
Stayed 4 nights in Mar 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a blustery but pretty part of the island, we would definitely recommend
Stayed 2 nights in Apr 2023

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2023

10/10 Excellent

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

8/10 Good

Hon Ting

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We stayed here for 10days and had two connecting rooms. Both were a great size and as a young family of 5 had so much space. We were on the same floor as the pool and access to the pool was brilliant. It was a lovely pool area, with a small childrens pool and an adult only bubble pool. There is also a pool side bar which you can get drinks and light snacks from the day and carlos was brilliant-friendly. I have to mention all the hotel generally appeared clean there was an issue with cockroaches. We found main dead in the corridor outside our room and had to kill two ourselves inside the room. We notified management, and "extra cleaning" offered for the next day although we had to remind them and follow this up due to staff stortage. I also spoke about this on check out and after the reception staff told management whilst we sat in reception for 45 mins waiting for taxi, no further interaction was made to us. That was very disappointing. We also did notice many smaller "baby" cockroaches which we exterminated after the two huge invaders. This was a shame as most other things were fine. It could have helped if the door had a brush on the bottom but it looked like this was removed and not replaced (both rooms). Breakfast was well-stocked and pretty much the same for 10days. Would have liked poached eggs and hollandaise to be an option but couldnt see this. The hotel is a fairly long way to the village area bit is worth it. The walk back has a very steep hill. Good 3 star not a 4
Stayed 10 nights in Aug 2022

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic, off the beaten track hotel.
We've just returned from a fantastic week here. The location is stunning, the hotel is very comfortable and the food is wonderful. The staff are very friendly and very eager to please. We had a upper floor room with a king size bed, great modern bathroom, a balcony and amazing sea views. I can't recommend this lovely hotel enough.
Stayed 7 nights in Aug 2022

2/10 Terrible

Luigi

Liked: Cleanliness, room comfort
Disliked: Staff & service
BAD EXPERIENCE!!
I bought a present stay for my friends anniversary and they didn’t accept my vip status ( free spa ) for them I spoke with the sun director and she was so rude and unprofessional!
Stayed 2 nights in Jul 2022

2/10 Terrible

Luigi

Stayed 1 night in Aug 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay for those wishing to explore north
Spent 3 enjoyable nights in one of the hotels jnr suites (their largest rooms) It was very bright and airy, spacious, with a comfortable bed, decent rainfall two man shower, beautiful view from the terrace. Service was good and efficient as well as friendly.
Stayed 1 night in Jun 2022

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the quiet side of the island. Rooms are cavernous and more than big enough for a family of four. Fabulous views of sea and mountains from the rooftop bar. Staff very happy to help with dietary requirements (coeliac) and also with a room change when the original room was not clean. Parking is not included but is only 6 euros per day in the underground car park.
Stayed 2 nights in Feb 2022