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Palm Plaza Marrakech Hotel & Spa

5.0 star property
Family-friendly 5-star hotel near Jemaa el-Fnaa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Plaza Marrakech Hotel & Spa

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Front of property
Standard Double Room
Lobby
Gift shop

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Spa
  • Air conditioning

Explore the area

Map
Avenue 7Ème Art, Agdal, Marrakech, 40000
  • Avenue Mohamed VI
    7 min walk
  • Agdal Gardens
    9 min walk
  • Cinema Megarama
    11 min walk
  • Marrakech (RAK-Menara)
    12 min drive

Room options

View all photos for Senior Suite

Premium bedding, minibar, in-room safe, desk

Senior Suite

  • 65 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 31 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room, Pool View

Premium bedding, minibar, in-room safe, desk

Superior Double Room, Pool View

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 39 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite Single

  • Sleeps 1

Junior Suite

  • Sleeps 2

Junior Suite (2Ad+1Ch)

  • Sleeps 3

Double

  • Sleeps 2

Single

  • Sleeps 1

Senior Suite 2 Pax

  • Sleeps 2

Similar properties

Exterior

Kenzi Rose Garden

Pool
Breakfast included
Spa
Kids pool
4.2 out of 5, Very good, (219)
The price is CA $162
per night
CA $192 total
includes taxes & fees
12 Dec - 13 Dec
Kenzi Rose Garden

About the area

Marrakech

Mechouar-Kasbah stay.Within a 10-minute walk of this Mechouar-Kasbah hotel, you'll find Avenue Mohamed VI and Agdal Gardens. Also, Cinema Megarama is within half a mile (1 km) and Al Mazar Mall is within 2 miles (3 km).

What's nearby

  • Avenue Mohamed VI - 7 min walk - 0.6 km
  • Agdal Gardens - 9 min walk - 0.8 km
  • Menara Mall - 5 min drive - 4.3 km
  • Jemaa el-Fnaa - 5 min drive - 3.9 km
  • Bahia Palace - 5 min drive - 3.7 km

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 13 min drive

Restaurants

  • ‪Bo Zin - ‬4 min drive
  • ‪café almasraf - ‬5 min drive
  • ‪Nouba - ‬3 min drive
  • ‪Dar Soukkar - ‬4 min drive
  • ‪O Mammy Burger - ‬7 min drive

About this property

Palm Plaza Marrakech Hotel & Spa

Family-friendly 5-star hotel near Jemaa el-Fnaa
Palm Plaza Marrakech Hotel & Spa offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. An outdoor pool, a children's pool, and a fitness center are also featured at the luxury Palm Plaza Marrakech Hotel & Spa. Self parking is free.

This 5-star Marrakech hotel is smoke free.

  • 232 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2009
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Palm Plaza Marrakech Hotel & Spa offers 232 air-conditioned accommodations with washers/dryers and minibars. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Plasma TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 328.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Palm Plaza
Hotel Palm Plaza Marrakech
Palm Plaza Marrakech
Palm Plaza Marrakech Hotel
Palm Plaza Marrakech Hotel And Spa
Palm Plaza Hotel Marrakech
Hotel Palm Plaza Spa
Palm Plaza Marrakech & Spa
Palm Plaza Marrakech Hotel & Spa Hotel
Palm Plaza Marrakech Hotel & Spa Marrakech
Palm Plaza Marrakech Hotel & Spa Hotel Marrakech

Palm Plaza Marrakech Hotel & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 33 out of 162 reviews" "
Rating 8 - Good. 58 out of 162 reviews" "
Rating 6 - Okay. 36 out of 162 reviews" "
Rating 4 - Poor. 20 out of 162 reviews" "
Rating 2 - Terrible. 15 out of 162 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mohammad

Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Feb 2024

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Dean

Travelled with family
Nice enough
Nice place but thie listing needs updating as only 1 restaurant is operating and the one currently operating is a help yourself buffet of not great quality. The outside pool and pool bar are great The hotel is quite dark with movement activated lighting although much of this does not appear to work and the aircon is not great, we reported this twice but it was not dealt with It a good place to stay out of hectic Marrakech but the description needs updating
Stayed 7 nights in Apr 2022

6/10 Okay

Sean

Liked: Amenities
Good place if you don't want to spend a lot of money. a little out of the way. My curtain fell down in my room window facing the street. I reported it and it was never fixed, so I just had a room with an open view window. Also the hallways are dark. really dark. Their motion sensors for lighting their hallways are like (literally) on a 20 second timer so while you're walking the hallway, the lights will turn off on you. The carpets were also somewhat dirty.
Stayed 2 nights in Mar 2022

8/10 Good

Chouaib

Liked: Cleanliness, staff & service
The staff of the property was Great. Front desk agent (Ahlam) She did a great job after coming back and complaining about the TV. She makes me satisfied in the end. Good breakfast.
Stayed 1 night in Mar 2022

4/10 Poor

Kanya

Business traveller
Disliked: Staff & service, property conditions & facilities
The costumer service was really bad and we were charged for ice we had to pay for it in cash and the ice was served with a spoon not ice thongs in addition we were trying to chill and smoke and drink by the pool the manager told us we can’t because the police will come to check hotel which i never heard of such a thing like that hotel 5 stars get check Ed by the police sound sketchy
Stayed 1 night in Mar 2021

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Venue
Very comfortable and great facilities.
Stayed 8 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
The grounds are beautiful. The rooms are spacious. The decor is dated and the rooms could use an update. The spa is basic but the treatments are good. Breakfast has lots of options but the overall quality of the experience is just ok. The hotel may be rated as 5 star but it is closer to a 3*. If you are looking for a safe place that will meet your basic needs, this hotel will fit the bill.
Stayed 7 nights in Jan 2020

6/10 Okay

michamie, Detroit

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had only one restaurant open and the food was very mediocre. On the plus side there was a bar and you could buy bottles of wine. Room service and maid service were efficient and accommodating
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool, very large and peaceful. Room was spacious and comfortable, staff were very welcoming. Location is ok, however not a lot to see or do within walking distance, however cabs always available and cheap to the old and new town. Great hotel if you are looking for a nice quiet space away from busy main centre. Breakfast good with lots of options. Had a very lovely break and will certainly be recommending this hotel to people in future.
Stayed 4 nights in Sep 2019

6/10 Okay

Ahmed

Liked: Cleanliness
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the hotel must an 2 or 3 stars hotel , not clean nothing is working good , so poor
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good, but not 5 star.
Comfortable stay, but not a 5 star hotel. More like a 3 star compared to western standards. Especially areas the food, room/ hotel amenities, and hotel services lack 5 star standards.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was large and spacious Breakfast was nice
Stayed 4 nights in Jul 2019

10/10 Excellent

Steph, NYC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was lovely, the pool area was immaculate. The only thing I didn't enjoy was the breakfast, I felt it wasn't worth the price tag due to the options. I think that might be a personal preference. The hotel had reasonable currency exchange rate unlike the airport, taxis were always available on demand at anytime. The neighborhood has a mall right next to it with supermarket, shops and restaurants. There's even a barber/salon in the mall. Just so you know the hotel doesn't allow outside food or drinks. However as long as it's in a bag and not exposed as you pass by them in the lobby you should be fine. The only minor incident we had in the area was a guy on a scooter trying to snatch a friend's phone while we were walking to the mall. I think the incident was very rare and isolated so please do not be too alarmed. However be cautious and aware of your surroundings, especially when someone is riding near you on a scooter.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Stayed 6 nights in Apr 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No AC working in the room. Bed was not clean on arrival
Stayed 1 night in Mar 2019

6/10 Okay

----

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great except for the one very rude woman at the front desk who didn't believe that I had a reservation and wanted to kick me out of the hotel.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2019