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Cayo Exclusive Resort & Spa

5.0 star property
5-star luxury hotel near Plaka Beach

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Photo gallery for Cayo Exclusive Resort & Spa

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
3 bars/lounges, poolside bar
Point of interest
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Elounda, Plaka, Agios Nikolaos, Crete, 720 53
  • Plaka Beach
    ‪5 min walk‬
  • Spinalonga
    ‪11 min drive‬
  • Spinalonga Castle
    ‪16 min drive‬
  • Sitia (JSH)
    ‪96 min drive‬

Room options

View all photos for Premium Room with Private Pool - Sea View

Premium Room with Private Pool - Sea View | View from room

Premium Room with Private Pool - Sea View

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite with Private Pool - Sea View

Executive Suite with Private Pool - Sea View

Executive Suite with Private Pool - Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Room - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room - Sea View

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Private Pool, Sea View

Superior Double or Twin Room, Private Pool, Sea View

Superior Double or Twin Room, Private Pool, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Grand Suite with Private Pool & Outdoor living area - Sea View

Grand Suite with Private Pool & Outdoor living area - Sea View

Grand Suite with Private Pool & Outdoor living area - Sea View

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Duplex with Private Pool - Basement Level - Sea View

Family Duplex with Private Pool - Basement Level - Sea View | Terrace/patio

Family Duplex with Private Pool - Basement Level - Sea View

  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Retreat with Private Pool - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Family Retreat with Private Pool - Sea View

  • 80 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room with Private Pool - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Room with Private Pool - Sea View

  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room with Private Pool - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Executive Room with Private Pool - Sea View

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two Bedroom Interconnecting Rooms with Private Pool - Sea View

Premium bedding, Select Comfort beds, minibar, in-room safe

Two Bedroom Interconnecting Rooms with Private Pool - Sea View

  • 66 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Duplex Two-Bedroom Suite with Private Pool - Sea View

Duplex Two-Bedroom Suite with Private Pool - Sea View

Duplex Two-Bedroom Suite with Private Pool - Sea View

  • 125 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Sofa Bed

About the area

Agios Nikolaos

Close to the beach.You'll be within half a mile (1 km) of Plaka Beach and 2 miles (3 km) of Spinalonga with a stay here. Elounda Windmills is within 6 miles (10 km) and Agios Nikolaos Archaeological Museum is within 12 miles (20 km).

What's nearby

  • Plaka Beach - 5 min walk
  • Elounda Windmills - 8 min drive
  • Spinalonga - 11 min drive
  • Spinalonga Castle - 16 min drive
  • Port of Agios Nikolaos - 20 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 70 min drive

Restaurants

  • ‪Nikos Fish Tavern - ‬6 min drive
  • ‪Leonidas Taverna - ‬7 min drive
  • ‪Epico - ‬9 min walk
  • ‪Blend - ‬3 min drive
  • ‪Gorgona - ‬9 min walk

About this property

Cayo Exclusive Resort & Spa

5-star luxury hotel near Plaka Beach
Cayo Exclusive Resort & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury Cayo Exclusive Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Agios Nikolaos hotel is smoke free.

  • 116 guestrooms or units
  • 2 levels
  • 8 buildings
  • 5 dining venues
  • 3 bars or lounges
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • No smoking on site
  • Bar by the pool
Cayo Exclusive Resort & Spa offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Select Comfort beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Agios Nikolaos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Armonia Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian, Russian, Ukrainian

Property amenities

Family friendly

  • Dining table
  • Indoor pool
  • In-room child care (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 5 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Bike parking
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Private winery tours
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Cobblestone flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 49-inch Smart TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during January, February, March, November, December, and April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 12 years old)
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property Registration Number 1168606

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open April 15 and close October 31.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cayo Exclusive Resort Spa
Cayo Exclusive Resort & Spa Hotel
Cayo Exclusive Resort & Spa Agios Nikolaos
Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Cayo Exclusive Resort & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 79 out of 85 reviews
Rating 8 - Good. 3 out of 85 reviews
Rating 6 - Okay. 3 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

susan, Friday Harbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the only buffet dining option...
Stayed 4 nights in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Private pool and balcony with room is great. Breakfasts are lovely. Staff very helpful and friendly.
Stayed 10 nights in Oct 2024

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly outstanding hotel. Room was immaculately clean, great view, fantastic cocktails and food, wonderful staff and great attention to the details. I would recommend without hesitation.
Stayed 6 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, plenty of space, amazing view over the sea and Spinalonga. Private pool is worth a 5 star review on its own but the rest of the hotel adds even more, definitely worth it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CAYO is amazing. We spent the first few days of our honeymoon here and I am happy we did. The staff was upbeat, on top of everything, and went out of their way to make sure our stay was everything we wanted it to be. On first night we received the most wonderful cake and bottle of wine as a wedding present. The cake was so perfect that it didn't look real. Plaka, the surrounding town arean, is so quiet and relaxing; no hustle and bustle traffice and noise. If you are looking to relax in a peaceful setting with excellent views then this is the place to be. Eloundas is a short drive with plenty of dining and shopping if you feel like getting out. One negative for some is the beach. If you want a sandy beach, this isn't it. CAYO's beach restaurant (which is a short shuttle ride away because the hotel is not on the water) is called Stone Beach for a reason. While the stones may not be everyone's ideal material, it does make for a very relaxing audio experience when the waves hit the beach. When I am in Crete again I would go out of my way to stay at CAYO, if only for a night. I wish we had spent our entire honeymoon at this resort.
Stayed 3 nights in Sep 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Corrin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Quiet area but amazing pool suites and very modern and clean
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View!
Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Reuben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Splendid hotel! Highly recommend! The staff is friendly and super helpful. The place is gorgeous and well kept. Wish we could have stayed longer.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing hotel, great service, recommended for a peaceful time in lovely surroundings
Stayed 9 nights in Jun 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Thoroughly enjoyed our stay
Stayed 7 nights in Jun 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cayo Crete was s awesome
I have travelled a lot and all over the world and this is probably the best hotel I have stayed in….Exclusive it certainly was….fantastic location, excellent quality and superb service
Personal plunge pool
Executive room
Room lounge area
Private sun terrace
Stayed 7 nights in May 2024

10/10 Excellent

Cynthis

Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Branislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and style of the property is excellent with many little things considered, but what really makes it special is the staff who will always go the extra mile with nothing too much trouble. Bravo for the training and customer engagement.
Stayed 7 nights in Oct 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were without exception helpful, polite, professional, and extremely friendly. Pool area was stunning and not overcrowded. Room had its own mini pool as well. Excellent breakfast. Main restaurant seemed quite pricey but Plaka village only a short walk where there were a myriad of eating options. Fantastic place and would thoroughly recommend.

10/10 Excellent

vivien sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really excellent hotel. Not only the staff was amazing alt all times, the entire resort was very well built and comfortable. The owner is local and owns a construction company and you can feel that by how well the hotel is built. There is a funicular lift for the rooms which are built on a steep hill making it very easy to access the rooms. The room has got a great size and the bathroom and toilet are separate and very good. There is plenty of storage space which I feel sometimes is lacking in hotels. The view from the room is impressive and the private swimming pool is quite good size. There is plenty of free water, a welcome pack. The gym is well equipped. The breakfast is excellent and at request some vegan options were available (although not a lot in terms of hot food). There are 2 large swimming pools and the beach is a 4 minute walk. They provide a shuttle to the beach. There are electric car charging points and electric cars for rental.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lisa, Culross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All Staff were amazing and nothing was any trouble for them
Stayed 7 nights in Sep 2023