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Airai Water Paradise Hotel & Spa

3.5 star property
Family-friendly 3.5-star hotel with 2 outdoor pools

Choose dates to view prices

Photo gallery for Airai Water Paradise Hotel & Spa

2 outdoor pools, pool umbrellas, sun loungers
Exterior
Lobby
Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Spa

Explore the area

Map
PO Box 8067, Airai, 96940
  • WCTC Shopping Center
    ‪7 min drive‬
  • Nikko Bay
    ‪9 min drive‬
  • Palau Aquarium
    ‪10 min drive‬
  • Koror (ROR-Palau Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View

  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room (Jungle View)

Standard Double Room (Jungle View)

Standard Double Room (Jungle View)

  • 29.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Courtyard View

Standard Double Room, 2 Queen Beds, Courtyard View

Standard Double Room, 2 Queen Beds, Courtyard View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

  • Ocean view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Airai

Seaside stay .Within 6 miles (10 km) of this hotel, you'll find Etpison Museum and Nikko Bay. WCTC Shopping Center and Asahi Stadium are also within 6 miles (10 km).

What's nearby

  • WCTC Shopping Center - 7 min drive - 6.9 km
  • National Stadium - 8 min drive - 7.7 km
  • Nikko Bay - 9 min drive - 6.7 km
  • Palau Aquarium - 10 min drive - 8.2 km
  • Palau Pacific Resort Beach - 36 min drive - 12.3 km

Getting around

  • Koror (ROR-Palau Intl.) - 4 min drive

Restaurants

  • ‪Executive Lounge - ‬10 min drive
  • ‪Canoe House - ‬7 min drive
  • ‪The Taj - ‬7 min drive
  • ‪Rock Island Cafe - ‬8 min drive
  • ‪Elilai - ‬12 min drive

About this property

Airai Water Paradise Hotel & Spa

Family-friendly 3.5-star hotel with 2 outdoor pools
As a guest of Airai Water Paradise Hotel & Spa, you'll find a full-service spa, a complimentary water park, and a marina. 2 outdoor swimming pools and 2 hot tubs are also on site. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly Airai Water Paradise Hotel & Spa. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Airai hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • 2 buildings
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Airai Water Paradise Hotel & Spa offers 75 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. This Airai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

Rainbow Spa Cottage has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 16.50 to 22 for adults and USD 8.25 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free water park
  • Full-service spa
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.5 to 22 for adults, and USD 8.25 to 11 for children
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, and cash.

Property Registration Number 014089

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Airai Hotel
Airai Water Paradise
Airai Water Paradise Hotel
Water Paradise Hotel
Water Paradise
Airai Water Paradise Hotel Koror
Airai Water Paradise Hotel And Spa
Airai Water Paradise Hotel & Spa Palau
Airai Water Paradise Hotel Spa
Airai Water Paradise & Airai
Airai Water Paradise Hotel & Spa Hotel
Airai Water Paradise Hotel & Spa Airai
Airai Water Paradise Hotel & Spa Hotel Airai

Airai Water Paradise Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 408 reviews
Rating 8 - Good. 172 out of 408 reviews
Rating 6 - Okay. 97 out of 408 reviews
Rating 4 - Poor. 21 out of 408 reviews
Rating 2 - Terrible. 18 out of 408 reviews

7.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
I don’t want to be too negative about this hotel, but it has some very strange quirks. The Airai is a very large hotel, but looks like they only use a few rooms, it is a long way from town, but walkable to a new shopping centre, which has some food options, the strange thing is there are never any customers, this was our third stay, depending on day of the week you get a full resort including a water park virtually to yourself. Positives: The staff are lovely, so friendly and welcoming. The rooms are spacious, with spotlessly clean bed linen and towels. Good air conditioning, plenty of hot water and they provide limitless free drinking water, they also provide a free airport shuttle. The water park is great fun. Negatives: The biggest negative for us was the food, with very limited options and virtually no options for vegetarians. Breakfast is not buffet style as advertised, you don’t even get a choice, it just turns up. The water park is old but very functional, hard concrete sun beds and very little shade, strangely you also have to sign in and out your towels even though you are the only guests in the hotel, also be warned on a Saturday and Sunday they hire out the waterpark to locals for children’s birthdays and events, so the waterpark is mobbed by locals, not good if you are looking for a bit of peace and quiet. They offer a shuttle into town for USD20, it used to be free. I would stay here again, but recommend hiring a car, so you have the option to eat elsewhere.
Stayed 2 nights in Jan 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Yuko

Stayed 1 night in Nov 2024

10/10 Excellent

Mary Jane

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2024

8/10 Good

YUICHIRO

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for transit; staff very helpful and airport transfer very well done. Wake up call requested and received.
Stayed 1 night in Oct 2024

10/10 Excellent

charina, SAIPAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

charina, SAIPAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Jul 2024

10/10 Excellent

Isau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2024

10/10 Excellent

brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS VERY KIND AND WILLING TO WORK WITH THE LARGE GROUP THAT WE HAD STAYING THERE.
Stayed 4 nights in Mar 2024

10/10 Excellent

Abdiel, Panama City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and great service from the staff.
Stayed 14 nights in May 2024

8/10 Good

Robin, Honolulu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaw-Droppingly Amazing
What an amazing place! Had great fun in the pools, but marvelled at the setting amongst the lush tropical vegetation. Extraordinary!
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved staying there. Nicest hardest working staff I’ve ever encountered. Completely satisfied with staying here!
Stayed 6 nights in Nov 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
A comfortable place before a flight
We stayed here after a diving liveaboard for a quick nap and shower before a 2am flight. The hotel is close to the airport and offers a free shuttle so that was nice. The rooms are average but clean and good enough for the few hours we needed it. There is no elevator in the hotel so you will have to carry your bags up the stairs. They offered free breakfast vouchers, although we were not able to take advantage of it. I'm not sure if the amenities were lacking or they were closed because it was a holiday in Palau but many services like the spa were not available. If you're staying in Koror, it's by the airport and not near the city center so something to consider. They do offer a free shuttle to town on set schedule though.
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Travelled with family
Liked: Staff & service
The pools were amazing, the property was just a little tired.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Zenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cinvenient location, friendly staff. I did not like that they turned off the aircondition whenever we left the hotel for the day.
Stayed 4 nights in Aug 2023

8/10 Good

Zenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient place, in the middle of where I was doing most of my visit. I didn't like that they turned off the air condition whenver I would leave the hotel.
Stayed 1 night in Aug 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Check your data Hotels.com
The resort was fine and close to airport but communication through Hotels.com has been loaded with problems. First the chat bot was useless. Then finally reached a real person who passed me off to the "phone no. of the resort. This number did not work. Luckily the resort (upon late arrival) was understanding but Hotels.com should clean their act.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional!
Stayed 1 night in Jul 2023

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities
Thank you for your kind Service
Stayed 1 night in May 2023

6/10 Okay

Ellyn

Travelled with family
Liked: Staff & service, room comfort
Adequate accommodation
Hotel is recovering from pandemic closure so it needs a lot of maintenance. The room was adequate for a brief stay prior to a 3am flight. Free shuttle service to airport and restaurants is a nice amenity. Water slide pool is closed and other pool looked sketchy. Staff were super nice and grateful for our patronage. Bed was comfortable, A/C worked though control is in a foreign language so it took awhile to figure out how to operate it.
Stayed 1 night in Mar 2023