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at Waterfront Whitsunday Retreat

4.0 star property
4-star adults-only aparthotel near Port of Airlie

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Photo gallery for at Waterfront Whitsunday Retreat

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Sports facility
One Bedroom Suite with Balcony Spa | Living area
Premium bedding, pillowtop beds, in-room safe, laptop workspace
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Barbecue grill
  • Air conditioning
  • Kitchen
  • Dryer

Explore the area

Map
438 Shute Harbour Road, Airlie Beach, QLD, 4802
  • Port of Airlie
    ‪7 min walk‬
  • Boathaven Beach
    ‪11 min walk‬
  • Airlie Beach Market
    ‪12 min walk‬
  • Airlie Beach, QLD (WSY-Whitsunday)
    ‪5 min drive‬

Room options

View all photos for One Bedroom Suite with Balcony Spa

One Bedroom Suite with Balcony Spa | Living area

One Bedroom Suite with Balcony Spa

  • 60 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Bedroom 2 Bathroom Top Floor Jacuzzi Penthouse

Premium bedding, pillowtop beds, in-room safe, laptop workspace

3 Bedroom 2 Bathroom Top Floor Jacuzzi Penthouse

  • 250 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 8
  • 1 Double Bed, 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Two Bathroom Top Floor Jacuzzi Penthouse

Premium bedding, pillowtop beds, in-room safe, laptop workspace

One Bedroom Two Bathroom Top Floor Jacuzzi Penthouse

  • 200 sq m
  • 1 bedroom
  • 2 bathrooms
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bathroom Top Floor Jacuzzi Penthouse

Balcony

2 Bedroom 2 Bathroom Top Floor Jacuzzi Penthouse

  • 225 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

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About the area

Airlie Beach

City center stay.At this aparthotel, you'll be steps from Port of Airlie and within a 15-minute walk of Airlie Beach Lagoon. Boathaven Beach and Airlie Beach Market are also within half a mile (1 km).
View more Aparthotels in Airlie BeachOpens in a new window

What's nearby

  • Port of Airlie - 7 min walk
  • Boathaven Beach - 11 min walk
  • Airlie Beach Market - 12 min walk
  • Airlie Beach Lagoon - 14 min walk
  • Coral Sea Marina - 4 min drive

Getting around

  • Proserpine Station - 24 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 34 min drive

Restaurants

  • ‪Magnums Hotel - ‬8 min walk
  • ‪The Pub - ‬7 min walk
  • ‪Paradiso Rooftop Bar & Restaurant - ‬10 min walk
  • ‪The Deck - ‬8 min walk
  • ‪KC's Bar & Grill - ‬7 min walk

About this property

at Waterfront Whitsunday Retreat

4-star adults-only aparthotel near Port of Airlie
A private beach is featured. As a guest of at Waterfront Whitsunday Retreat, you'll find an outdoor pool, a terrace, and barbecue grills. Event space at this aparthotel measures 1615 square feet (150 square meters) and includes conference space. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. At Waterfront Whitsunday Retreat also features tour/ticket assistance, a garden, and a picnic area. The aparthotel can provide concierge services, limo/town car service, and wedding services. Free self parking is available. The property offers extended parking privileges. You'll have access to the health club at a partner property.

This 4-star Airlie Beach aparthotel is smoke free.

  • 1 building
  • 6 guestrooms or units
  • 2 levels
  • 1615 sq ft of conference space
  • 150 sq m of conference space
  • Built in 2006
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
At Waterfront Whitsunday Retreat offers 6 accommodations, which are accessible via exterior corridors and feature DVD players and espresso makers. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium cable channels and Netflix. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Languages

English

Property amenities

Beach

  • Private beach nearby

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • On site car rental

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Espresso maker
  • Electric kettle
  • Cookware/dishes/utensils
  • Freezer
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Toilet paper
  • Free toiletries
  • Soap
  • Hair dryer
  • Shampoo

Entertainment

  • 50-inch Smart TV with cable service
  • Netflix
  • Streaming services
  • DVD player

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area
  • Outdoor furniture

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Conference space (1615 square feet)

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevators
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk

Location highlights

  • Near the boardwalk/promenade
  • In the shopping district
  • In the city center
  • In a rural location
  • Near a health or beauty spa
  • Near the bay

Things to do

  • Health club access nearby
  • Boat tours nearby
  • Skydiving nearby
  • Jet skiing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Segway rentals/tours nearby
  • Parasailing nearby
  • Kayaking nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 rooms
  • 2 floors
  • 1 building
  • Built in 2006
  • Romance packages available
  • Property does not allow children

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 9 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 25 per person (one-way)
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. The property is professionally cleaned.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • This is an adults-only property and children 17 years old and younger aren't allowed.

Property is also known as

Waterfront Whitsunday
Waterfront Whitsunday Retreat
Waterfront Whitsunday Retreat Airlie Beach
Waterfront Whitsunday Retreat Hotel
Waterfront Whitsunday Retreat Hotel Airlie Beach
Whitsunday Retreat
Whitsunday Waterfront Retreat
At Waterfront Whitsunday Retreat Airlie Beach/Whitsunday Islands
at Waterfront Whitsunday Retreat Aparthotel
at Waterfront Whitsunday Retreat Airlie Beach
at Waterfront Whitsunday Retreat Aparthotel Airlie Beach

at Waterfront Whitsunday Retreat Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 93 out of 207 reviews
Rating 8 - Good. 62 out of 207 reviews
Rating 6 - Okay. 30 out of 207 reviews
Rating 4 - Poor. 11 out of 207 reviews
Rating 2 - Terrible. 11 out of 207 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, room comfort
Great ! Will stay again
Amazing place to stay. Comfy, clean, great staff couldn’t ask for more
Stayed 7 nights in Jun 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Awesome stay, very helpful staff….
Stayed 1 night in Feb 2024

10/10 Excellent

Mervyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ninette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Absolutely stunning and close to everything.
Stayed 1 night in Dec 2023

10/10 Excellent

Brendan

Liked: Cleanliness, property conditions & facilities
Private, well-maintained boutique accommodation.
Stayed 2 nights in Nov 2023

2/10 Terrible

Jason

Travelled with partner
Disliked: Amenities
Overpriced $150 to $180 a night, maximum, furnishings are old and tired. Only good was spacious.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brenda and Tina were friendly and super helpful. Close proximity to port of Airlie and all the local shops, food, activities. Wonderful, easy experience. Would definitely come back. Thank you!
Stayed 3 nights in Nov 2023

10/10 Excellent

Terence

Stayed 2 nights in Sep 2023

10/10 Excellent

Pauline

Liked: Cleanliness, room comfort
Very happy helpful staff. Such a beautiful room and very clean. Comfortable bed. Highly recommend staying here. Great location
Stayed 2 nights in Aug 2023

10/10 Excellent

Terrence, Carseldine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and in great condition close to everything
Stayed 5 nights in Jul 2023

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall quality was excellent we were also able to upgrade to the penthouse
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Stayed 2 nights in Jun 2023

10/10 Excellent

Jeannie

Liked: Cleanliness, room comfort
Awesome stay beautiful location.
Best find on our month in Australia.
Stayed 2 nights in Apr 2023

10/10 Excellent

John, Santa Fe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked everything about The Waterfront: pool, apartment, staff, location, view, bed. I would book this property again in a heartbeak. Brenda & Sarah were a bib help booking tours also. Thanks!
Stayed 4 nights in Apr 2023

8/10 Good

Levi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great size room, plenty of space for two people to spread their belongings out and relax. Big tv. Great kitchen space with everything you need. Spa bath on balcony is a great touch. 5 minute walk to main stress. only let down for the room was quality of mattress, wasn’t the worst mattress but definitely due for an upgrade.
Stayed 3 nights in Apr 2023

10/10 Excellent

Georgette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely and comfortable stay here, would recommend:) thanks
Stayed 1 night in Apr 2023

10/10 Excellent

Janely

Liked: Cleanliness, property conditions & facilities
Had a great stay, comfy, relaxing space and conveniently close to everything
Stayed 2 nights in Mar 2023

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
My partner and I loved our stay here! Our room was amazing
Stayed 3 nights in Jan 2023

6/10 Okay

Robin

Travelled with family
Liked: Amenities
Staff were friendly and location was great but the price paid was too expensive for the unit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Room was larger than expected with an out door spa ground level, really nice pools with mountain views.
Stayed 1 night in Oct 2022

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at this beautiful property, easy check in also great service from the property host. Highly recommend this place to anyone. 😁👍
Stayed 1 night in Sep 2022

10/10 Excellent

Sarah Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you for having us! Great location and pool is awesome
Stayed 1 night in Sep 2022

2/10 Terrible

Alan

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible, $300 a night for a room that had a thick coating of dust on every surface, and is well overdue for renovation or even basic maintenance. Our bathroom sink drain had its own life forms growing due to lack of sanitary care, along with black scum stains in the toilet, floors showing signs of black mould forming in areas as well as a shower that had been poorly repaired with a second floor that was spongey and oozed mould and unpleasantries during showering. We planned to cook in our room, but was left watching the butter set in the pan due to lack of function from the stove. Advertised with a spa, one of the jets fell out on first use, lucky we are DIY minded and re secured it. Bed time was the equivalent of inhaling a mouth full of dryer lint due to the poorly cleaned bedding, with a nice view of it drifting into the air under the modern LED lamps. The quality standards advertised for this hotel are definitely not being followed and even after cutting our holiday short by 3 nights, no longer being able to tolerate dust allergies and health concerns from the state of the bathroom, the discounted price we were eventually offered from our complaint to staff was still robbery for the state of accommodation provided. DO NOT STAY HERE!
Stayed 7 nights in Jun 2022

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Positives. Nice view, helpful maintenance man and a less than ten-minute walk to the shops and eateries. Negatives. Not on the Waterfront. Dirty, poorly maintained what seemed to be since 1960’s. Site manager not on site and whinged she was overworked and that was reason (and covid) why she could not get staff to clean and change bedding and towels. Beds and towels were only changed twice, and fresh towels brought up by the maintenance man once. No room cleaning, Curtain clips missing, Lounge TV close to the ceiling and uncomfortable to watch. Extreme and constant road noise and no balcony blinds to shade the Eastern sunrise. Balcony spa full of debris, not working and no instructions. Master bedroom had walk in No-robes. There was a chest of drawers and nowhere to hang garments. The maintenance man helpfully made a hanging rail using two milk crates, planks of wood and a top rail. We used that for the 5 days.
Stayed 5 nights in Apr 2022

4/10 Poor

Ingmar

Disliked: Property conditions & facilities
Leaking aircon, leaking toilet
Stayed 1 night in Dec 2021