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Hotel des Augustins

3.0 star property
3-star hotel in Aix-en-Provence Historic Centre

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel des Augustins

Comfort Double Room | Terrace/patio
Lobby sitting area
Terrace/patio
Deluxe Double Room | Terrace/patio
Lobby

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
3 Rue De La Masse, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Cours Mirabeau
    1 min walk
  • Place du Général de Gaulle
    2 min walk
  • Hôtel de Caumont - Centre d'Art
    3 min walk
  • Marseille (MRS-Marseille - Provence)
    24 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Classic Double Room (Attic)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, 2 Single Beds

Minibar, soundproofing, free WiFi, bed sheets

Comfort Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Twin Room (Attic)

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Aix-en-Provence

Aix-en-Provence Historic Centre stay.With a stay at this Aix-en-Provence Historic Centre hotel, you'll be steps from Cours Mirabeau and Hôtel de Caumont - Centre d'Art. Place du Général de Gaulle and La Rotonde Fountain are also within half a mile (1 km).

What's nearby

  • Cours Mirabeau - 1 min walk
  • Hôtel de Caumont - Centre d'Art - 3 min walk
  • Aix-en-Provence Tourism Office - 4 min walk
  • Place d'Hotel de Ville - 4 min walk
  • Grand Theater of Provence - 7 min walk

Getting around

  • Aix-en-Provence Station - 8 min walk
  • Marseille - Provence Airport (MRS) - 34 min drive

Restaurants

  • ‪O'Sullivan'S - ‬2 min walk
  • ‪Le Singe Vert - ‬1 min walk
  • ‪Le Cézanne - ‬2 min walk
  • ‪Amorino - ‬1 min walk
  • ‪La Belle Epoque - ‬2 min walk

About this property

Hotel des Augustins

3-star hotel in Aix-en-Provence Historic Centre
Public spaces have free WiFi. Business amenities include a business center and a meeting room. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel des Augustins.

This 3-star Aix-en-Provence hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hotel des Augustins offers 28 accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 2297 ft (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: EUR 14.90 per person
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14.90 per person
  • Nearby parking fee: EUR 25 per day (2297 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Augustins
des Augustins Aix-en-Provence
Hotel des Augustins
Hotel des Augustins Aix-en-Provence
Des Augustins Hotel
Hotel Augustins Aix-en-Provence
Hotel Augustins
Augustins Aix-en-Provence
Hotel des Augustins Hotel
Hotel des Augustins Aix-en-Provence
Hotel des Augustins Hotel Aix-en-Provence

Hotel des Augustins Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 487 reviews" "
Rating 8 - Good. 195 out of 487 reviews" "
Rating 6 - Okay. 43 out of 487 reviews" "
Rating 4 - Poor. 20 out of 487 reviews" "
Rating 2 - Terrible. 8 out of 487 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful unique hotel that is a converted convent with a rich historical ambience, a most comfortable accommodation and a helpful and friendly staff that made us feel most welcome. Also, a perfect location in the heart of the old town and amazing dining experiences, bistros, cafes, and delightful shops.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca, Boston

Liked: Cleanliness, staff & service
I LOVED my stay here! The location alone is unbeatable, and when you walk in, the historic convent detailing is so endearing. Yes, the room itself is basic and dated, and the bed is best suited for back sleepers, but that’s the charm you sign up for when staying in a historic property. And let me say, the staff was PHENOMENAL! Would absolutely stay here again and highly recommend to anyone visiting to Aix.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yat Wing

Stayed 4 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Beautiful hotel in a great location. Some real character and the team very friendly. Nightmare trying to find any parking due to the one way system and no parking at the hotel. Recommend get information from hotel first
Stayed 1 night in Jul 2024

10/10 Excellent

Angelica

Stayed 1 night in Jul 2024

2/10 Terrible

Toby

Travelled with partner
Disliked: Staff & service
It is impossible to reach this hotel in a car. It took nearly two hours to park. Upon leaving we had to take our luggage by hand to the parking lot ten minutes away. There should be a warning to drivers. The staff tried to make up the lost day with coffee and croissants. That simply wasn't reasonable compensation for a lost half day.
Stayed 1 night in Jun 2024

10/10 Excellent

Marlene

Stayed 4 nights in Jun 2024

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself was beautiful and the staff were fabulous! We asked for restaurant recommendations and were extremely pleased with the suggestion we received.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Stayed 1 night in Jun 2024

4/10 Poor

Mark, White Rock

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not stay here again. Pros: Great staff, super location, nice foyer. That’s about it. Cons: Rooms are ugly, run down, and smelly. Nothing like the photos on Expedia. Our room smelled of carpet cleaner. The furniture looked so dirty that we didn't want to sit on it. Bed was hard. The bathtub was stained and looked dirty. The ceiling in the bathroom was stained, as if there had been a water leak. There is no shower curtain, so you can't avoid getting water on the floor as you stand in the dirty bathtub attempting to shower with the handheld shower. The staff do their best, but the hotel’s owners clearly don't care about guest comfort, perhaps because they know they have a great location.
Stayed 2 nights in May 2024

8/10 Good

MARY, Anacortres

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful lobby and dining area with a stained glass window, period paintings and library, very quiet even though it is in the heart of the retail and restaurant area. Staff excellent!
Stayed 1 night in Jun 2024

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel in an excellent location with lovely, helpful staff!
Stayed 1 night in May 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lu An

Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It is in an old convent and had lots of character. It is very close to the Cours Mirabeau, lots of cafes and restaurants. I would definitely recommend this hotel!
Stayed 1 night in May 2024

10/10 Excellent

Glen R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Alison

Stayed 3 nights in May 2024

4/10 Poor

Robert

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Impossible to access except on foot with no parking. Had to carry luggage 1/4 mile.
Stayed 2 nights in May 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is amazing, right off the cour Mirabeau….with lots of fountains, restaurants, cafes and shopping. Aix has been wonderful, so much to see and do. And the weather has been great!
Stayed 1 night in May 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
The shower was a little backwards and our floor was wet when we arrived. But by day 3 we had it down Pat! The bed was a bit of a banana, but everything else was lovely -especially the staff.
Stayed 3 nights in May 2024

6/10 Okay

Barbara, Timnath

Travelled with partner
Liked: Staff & service
Very charming building. Bed was not great; mattress and no spring. Tub had a shower but no curtain. If you showered with the handheld it ran out all over the floor. Tub hard to get out of for a senior citizen
Stayed 2 nights in May 2024

10/10 Excellent

brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful building to walk into and great staff to welcome us.
Stayed 2 nights in May 2024

10/10 Excellent

Michaela, Guilford

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly, helpful staff. Reasonably priced given location. Very clean, beautiful old building
Stayed 8 nights in May 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful small hotel, lovingly appointed, with very gracious staff.
Stayed 1 night in May 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given this hotel 5 stars except that we were disappointed with the breakfast which was not worth what we paid for it. The room was lovely and the staff very friendly and helpful.
Stayed 3 nights in Apr 2024