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Renaissance Aix-en-Provence Hotel

5.0 star property
5-star luxury hotel perfect for exploring Aix-en-Provence

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Photo gallery for Renaissance Aix-en-Provence Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
View from property
Family Room, 2 Double Beds
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

Map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100
  • Aix-en-Provence Tourism Office
    ‪8 min walk‬
  • Cours Mirabeau
    ‪11 min walk‬
  • Hôtel de Caumont - Centre d'Art
    ‪12 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪19 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 1 King Bed, View (Skyline view)

Panoramic Room, 1 King Bed (Skyline view)

Panoramic Room, 1 King Bed, View (Skyline view)

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Aix-en-Provence

City center retreat .Within a 10-minute walk of this Couronne Urbaine hotel, you'll find Grand Theater of Provence and Les Allees Provencales. Pavillon Noir and Place du Général de Gaulle are also within half a mile (1 km).

What's nearby

  • Grand Theater of Provence - 4 min walk - 0.4 km
  • Aix-en-Provence Tourism Office - 8 min walk - 0.8 km
  • Cours Mirabeau - 11 min walk - 0.9 km
  • Hôtel de Caumont - Centre d'Art - 12 min walk - 1.1 km
  • Place d'Hotel de Ville - 13 min walk - 1.2 km

Getting around

  • Aix-en-Provence Station - 10 min walk
  • Marseille - Provence Airport (MRS) - 19 min drive

Restaurants

  • ‪Pasino - ‬6 min walk
  • ‪La Croissanterie - ‬7 min walk
  • ‪Café le Darius - ‬6 min walk
  • ‪Chez Augustine - ‬4 min walk
  • ‪Yamato - ‬8 min walk

About this property

Renaissance Aix-en-Provence Hotel

5-star luxury hotel perfect for exploring Aix-en-Provence
Renaissance Aix-en-Provence Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 4736 square feet (426 square meters) and includes conference space. A seasonal outdoor pool, a fitness center, and spa services are also featured at the luxury Renaissance Aix-en-Provence Hotel. Parking is available for a fee.

This 5-star Aix-en-Provence hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 4736 sq ft of conference space
  • 426 sq m of conference space
  • Built in 2014
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Renaissance Aix-en-Provence Hotel offers 133 accommodations with laptop-compatible safes and espresso makers. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Aix-en-Provence hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa Renaissance has 2 treatment rooms. Services include deep-tissue massages, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Czech, English, French, Indonesian, Italian, Spanish, Swedish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 30 for adults and EUR 12 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night, plus a deposit of EUR 35 per night
  • Weight limit: 55 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12 for children
  • Secured self parking fee: EUR 25 per day
  • Pet deposit: EUR 35 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 9:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Renaissance Aix-en-Provence Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 448 out of 683 reviews
Rating 8 - Good. 167 out of 683 reviews
Rating 6 - Okay. 43 out of 683 reviews
Rating 4 - Poor. 10 out of 683 reviews
Rating 2 - Terrible. 15 out of 683 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Resha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Tatum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great! Merci!
Stayed 1 night in Dec 2024

6/10 Okay

Gee young

Stayed 1 night in Nov 2024

8/10 Good

MAMOUDOU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yiu Kuen, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Unfriendly staff, very average food and terrible service at the restaurant. Room ok and pool nice but for a family not easy because of the schedule : kids only in the morning. Not a 5 stars standards
Stayed 2 nights in Oct 2024

6/10 Okay

Nicholas, Redondo Beach

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Jerry Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge, Melvin, who spent lots of his precious time to help us to call places to look for our mishandling by the airlines. We appreciated his patience, manner, and recommendation. Front desk, Stephan, was kind and nice. The exit level of the basement parking lacks elevator access which was difficult for moving larger luggage. Easy to get lost as the basement parking and main entrance of the hotel are not located on the same street. Lacking exterior access and direction between these two entrances of the hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
For a 5 star hotel, it was just average. Like most "expensive" hotels, everything was overpriced and the hotel under delivered. The shower was dangerous, the pool are was cheesy, the breakfast was outrageously over priced and the fruit served was rotten.
Stayed 6 nights in Sep 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within easy walking distance to the centre of Aix. Lovely heated pool to relax in after a day of sightseeing in beautiful Provence. Helpful and friendly staff. First class.
Stayed 6 nights in Sep 2024

10/10 Excellent

Peter, Bedford

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Wonderful staff and location. There were some features in our room that were quite worn out, but overall the stay was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

HENRY

Stayed 2 nights in Aug 2024

10/10 Excellent

JANINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lilian Judith

Stayed 2 nights in Sep 2024

2/10 Terrible

Justin

Stayed 3 nights in Aug 2024

10/10 Excellent

MINSU

Stayed 1 night in Aug 2024

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel had a lovely pool and spa area which made the trip enjoyable and more relaxing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Younji

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel, couple of niggles but nothing that would stop me staying again. Breakfast was lovely but moving through the week several items stopped being available, by the last day there was no sausages, no white bread and no pancakes. The pool is great and well maintained with a chilled beach vibe. Table service is available but drinks are little on the steep side. The common areas are clean and modern but the pool table in the bar, that the boys enjoyed, disappeared on the third day?! The room was spacious, clean and comfortable. The staff are super friendly and the mix of nationalities in the guests made it feel truly international. The hotel is 5 mins walk from the town with loads of bars and restaurants.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Stayed 1 night in Aug 2024

6/10 Okay

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Poor breakfast buffet, especially the eggs Great concierge, Sophia was really helpful
Stayed 2 nights in Aug 2024