keys did not work; took 2 trips to the desk; slow check in; pool "needed cleaned" so would not openuntil later that evening, not open the next day either, never did open; had to ask for feather pillows to be removed from the room because of allergy, new ones were brought but was told to just keep the feather ones, and "just throw them aside"; breakfast was out of food by 8 in the morning; took 1 & 1/2 hr. to catch up, manager was not hospitable with guests, and had the kitchen help in tears; hallway floors were sticky; almost out of toilet paper, no extra roll, tried to call for more, phone did not work, another trip to the desk; rarely anyone at the desk; our shower was nasty looking;