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Renaissance by Sulo

4.0 star property
4-star hotel perfect for exploring Aktau

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Photo gallery for Renaissance by Sulo

Beach
Beach
Front of property
Indoor pool, seasonal outdoor pool, free cabanas, pool umbrellas
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
Microdistrict 9, building 44, Aktau, Mangystau Region, 130000
  • World War II Eternal Flame Memorial
    ‪8 min walk‬
  • Aktau Botanical Garden
    ‪18 min walk‬
  • Zhastar Stadium
    ‪3 min drive‬
  • Aktau (SCO)
    ‪31 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Plasma TV

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Business Suite, 1 King Bed, Non Smoking

Plasma TV

Business Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

About the area

Aktau

Seaside stay .Within a 10-minute walk of the hotel, you'll find Caspian Sea and World War II Eternal Flame Memorial. Aktau Botanical Garden and Zhastar Stadium are also within 2 miles (3 km).

What's nearby

  • World War II Eternal Flame Memorial - 8 min walk - 0.7 km
  • Aktau Botanical Garden - 18 min walk - 1.5 km
  • Zhastar Stadium - 3 min drive - 2.8 km

Getting around

  • Aktau (SCO) - 31 min drive

Restaurants

  • ‪Cafe de Ist (Turkish Cuisine) - ‬5 min walk
  • ‪У Гадима - ‬15 min walk
  • ‪Lighthouse - ‬7 min walk
  • ‪Napoli - ‬5 min walk
  • ‪Chechil Pub - ‬3 min walk

About this property

Renaissance by Sulo

4-star hotel perfect for exploring Aktau
Renaissance by Sulo offers its guests a seasonal outdoor pool, an indoor pool, a health club, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2422 square feet (225 square meters) and includes a conference center. The business-friendly Renaissance by Sulo also features multilingual staff, coffee/tea in a common area, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Aktau hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 2422 sq ft of conference space
  • 225 sq m of conference space
  • Built in 2005
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar by the pool
Renaissance by Sulo offers 120 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Aktau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Russian

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KZT 7,000 for adults and KZT 3,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Plasma TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to July 5:
  • One of the swimming pools
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Renaissance by Sulo

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 7000 for adults and KZT 3500 for children
  • Airport shuttle fee: KZT 10500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 7000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Renaissance Aktau Hotel
Renaissance Aktau
Aktau Renaissance
Aktau Hotel
Renaissance Aktau Hotel
Renaissance by Sulo Hotel
Renaissance by Sulo Aktau
Renaissance by Sulo Hotel Aktau

Renaissance by Sulo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 23 out of 38 reviews
Rating 8 - Good. 12 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

9.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general we enjoyed our stay very much: Quiet, good view, great location, very friendly staff, great bed with good linnen, duvet and pillows. What could do with some improvement is the bathroom: it is big but does not have walk in shower, has a very uncomfortable toilet seat and weird lighting. the shampoo , conditioner and shower el where good but only simple hand soap and no other amenities. Breakfast was buffet style: very good. breakfast area not that cosy and the background music was simply disturbing: very bad coice for an early morning and the ceiling speakers are of very poor quality ! .
Stayed 1 night in Oct 2024

10/10 Excellent

Kwangwoo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest staffs and service members are going to make a journey comfortable
Stayed 6 nights in Mar 2024

10/10 Excellent

Natalya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Narkiz

Stayed 1 night in Jan 2023

10/10 Excellent

Almas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Все было замечательно
Stayed 2 nights in Dec 2021

8/10 Good

Malik, Atyrau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality / price combination. The hotel was opened in 2005 and then renovated a couple of times. It is getting a bit old but given good location and relatively good price it is a very good value for money. The hotel used to be the best one in the town but since then new hotels have been built in and around the town. Still among the best ones though. Half of the rooms, gym and restaurant used to have a sea view but due to ongoing coastal construction some but not all partially lost that view so double check your room views with the booking team, if that is important for you. They have two swimming pools - the outdoor one with sea view, obviously open only during summer season, and a very small indoor one, no particular view. Overall, good location - the sea, promenades, city centre are either within walking distance or at a short and relatively cheap taxi ride. Most of the rooms are standard, good quality ones for this brand, good furniture, wall to wall carpets, clean and well equipped bathrooms. Housekeeping is at a good standard level. Reception team do their best to observe sanitary rules during the pandemic, all of them were wearing face masks, observed social distancing and provided all necessary information about health and safety rules in the hotel. At buffet breakfast they supply face masks and plastic gloves, which is a good practice during the pandemic. Overall, a good hotel for business and short term travellers with a good location and services.
Stayed 2 nights in Oct 2021

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality upscale hotel on city center.
The beat and only option in Aktau - you are right in the center of the city and with a view of the Caspian Sea
Stayed 1 night in Oct 2021

10/10 Excellent

George

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Aktau stay
Awesome hotel. Clean and friendly staff
Stayed 1 night in Sep 2021

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aktau hotel stay
Very nice hotel. Clean and friendly staff. Love the big bath. Good location.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great staff
The staff at this hotel were AMAZING! They took such great care of us. The breakfast was also very delicious. The room wasn't the most comfortable - the bed was hard and the A/C in the bedroom didn't work. The location is great.
Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Amangeldy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Central Hotel in Aktau
I stayed at the Renaissance Aktau for just one night as we had been out in Mangistau Oblast hiking with friends for a couple of days and were flying out the next day. It was a very good choice as it is very close to the sea and within easy walking distance of restaurants and things to see. The rooms we had were very clean and comfortable and the on-site restaurant allowed us to eat there even though they had to close soon afterward we sat down due to COVID restrictions. The staff both in the hotel and restaurant were great and very helpful to us. I can definitely recommend this hotel for anyone who just needs a place in the city for a short time with no hassles and easy walks to much of the city.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
It’s old. But it’s okay. Price and quality matches.
Stayed 1 night in Feb 2021

10/10 Excellent

Berik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June vacation in Aktaun
Good centralised location with several restaurants nearby as well as the beach. We were very fortunate to be upgraded to a junior suite which helped a little As to the coronavirus both the inside out outside pools were closed and was the main reason for choosing this particular hotel. Rooms are slightly outdated though very comfortable. Having not stayed in the other hotels in Aktau it is hard to comment or critics on the standard of rooms when comparing To other hotels but from Discussions had it appears is be across the board in Kazakhstan. Refreshment prices were very reasonable compared to outside locations. I would however recommend staying at the hotel with the friendly staff and the friendly ambiance the staff give
Stayed 8 nights in May 2020

6/10 Okay

Igor

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good location of the hotel, nice rooms and breakfast. Sauna and the indoor pool with the gym are far from 5 star hotel. Personnel is not respectful when it comes to Kazakhstan citizens. They are nice only with foreigners. I wanted to extend my stay for half a day. Half day in this hotel is until 18:00. The girl on the reception was not happy that I didn’t agree with it, and was very rude.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view!
Convenient location
Stayed 1 night in Feb 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good experience. Short walk from the Caspian Sea and breakfast is good.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, only international standard hotel
stayed here a few times now and it is by far the best hotel in town.

10/10 Excellent

Ariel, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a business trip

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This is by far the best hotel I have stayed in Kazakhstan, price ration standard. If you go to Aktau on business this is the place! Breakfast need improving but hey that's a small detail, at least for me.