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Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts

4.0 star property
4-star beach hotel near Akumal Beach

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Photo gallery for Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts

Children's activities
Aerial view
Bar (on property)
Aerial view
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Gym
  • Air conditioning

Explore the area

Map
Carretera Chetumal Benito Juarez Km 250, Local B-2 Centro, Akumal, QROO, 77780
  • Riviera Maya Golf Club
    ‪9 min walk‬
  • Aktun Chen
    ‪9 min walk‬
  • Dolphinaris Tulum
    ‪12 min walk‬
  • Tulum Intl. Airport (TQO)
    ‪67 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Jetted Tub (2 people)

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom, Jetted Tub (2 people)

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom, Jetted Tub (4 people)

1 bedroom, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom, Jetted Tub (4 people)

  • Sleeps 4
  • 1 Double Bed

Similar properties

Room

Akumal Natura

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (172)
The price is CA $71
per night
CA $90 total
includes taxes & fees
6 Mar - 7 Mar
Akumal Natura

About the area

Akumal

Close to the beach.With a stay at this Akumal hotel, you'll be steps from Riviera Maya Golf Club and Aktun Chen. Akumal Beach and Xcacel Beach are also within 3 miles (5 km).

What's nearby

  • Riviera Maya Golf Club - 9 min walk
  • Aktun Chen - 9 min walk
  • Dolphinaris Tulum - 12 min walk
  • Akumal Beach - 4 min drive
  • Half Moon Bay - 8 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬17 min walk
  • ‪Restaurante Yucatan - ‬8 min walk
  • ‪Restaurante Arlequin - ‬17 min walk
  • ‪Piscis snack bar - ‬19 min walk
  • ‪Los Corales - ‬8 min drive

About this property

Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts

4-star beach hotel near Akumal Beach
You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Sit back and relax on the beach with umbrellas, sun loungers, and beach club on site (surcharge). Enjoy a summer holiday at Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a fitness center, and a garden.

Smoking is allowed in designated areas at this 4-star Akumal hotel.

  • 20 guestrooms or units
  • 2 levels
  • Built in 2014
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts offers 20 air-conditioned accommodations with indoor private hot tubs and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with jetted bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Luxury Bahia Principe Sian Khaan. Services include body treatments and manicures and pedicures. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Children's club (surcharge)
  • Full-sized refrigerator
  • Kitchen
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 20-20 for adults and USD 10-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar and 1 bar

Things to do

  • Beach club (surcharge)
  • Ecotours
  • Fitness center
  • Full-service spa
  • Golf course
  • Outdoor pool
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Private indoor hot tub
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 20 for adults, and USD 10 to 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bahia Principe Vacation Rentals Residences House Akumal
Bahia Principe Vacation Rentals Residences House
Bahia Principe Vacation Rentals Residences Akumal
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Condo
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Akumal
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Condo
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts. Akumal
Bahia Principe Vacation Rentals Quetzal 1-Bedroom Apts.
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals Residences
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals Residences
Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts
Bahia Principe Vacation Rentals Quetzal 1 Bedroom Apts.
Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts Hotel

Bahia Principe Vacation Rentals - Quetzal - 1-Bedroom Apts Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 62 reviews
Rating 8 - Good. 13 out of 62 reviews
Rating 6 - Okay. 9 out of 62 reviews
Rating 4 - Poor. 7 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sinisa, Los Angeles

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rude staff, I rented a hotel price arbnb place and I thought I was renting a hotel room. No service, noone came to take out trash and noone came to bring an extra roll of toilet paper. When asked if we can acess the pools - hard NO … when asked why- Well since last year we changed our policy but we haven’t changed the information online, and we need DAILY PASS OF $60-$100 depending which pool. Very misleading. When asked about hot water - we will fixed and they never did.
Stayed 4 nights in Feb 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 3 nights in Feb 2022

8/10 Good

Sergio

Stayed 2 nights in Dec 2021

4/10 Poor

JOI

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The a/c didn’t work, there was no hot water, so we had to take cold showers. Also to tram in the community never came to that area unless you asked to be dropped off. The bed was a little hard as well. The property was very nice, just basic amenities like A/C and hot water should always be available. I would not stay at the Queztal properly again.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not at all what is advertised. It is terrible service and not as advertised
Stayed 4 nights in Apr 2021

10/10 Excellent

seyed mohammadreza

Stayed 4 nights in Feb 2020

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
totally amazing
best hotel ever!!! so gorgeous. friendly staff, great vibes only :) beautiful and reasonably priced. sooo much to do. I could have stayed a month
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location on the golf course and it had easy access with transport to the beach.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice
Very clean, nice resort. The staff were all friendly.
Stayed 1 night in Mar 2019

8/10 Good

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

BALTAZAR N.

Lovely Place
The condo was very clean and had all my needs, great place I would recommend this to my family. Thank you I had a blast with my 2 sons and husband.
Stayed 6 nights in Dec 2018

10/10 Excellent

Ozay

Liked: Cleanliness, staff & service, room comfort
Perfect way for extended vacation.
Bahia Principe Residants is an excellent set-up; meticulously maintained ground, super curtious and helpfull staf, very efficient transportation and acces to six 5 star hotel amenities.

8/10 Good

oldfolks, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable apartment
Overall experience was good however you are away from the main shuttle area to the beach so be prepared to walk. There are shuttles to the apartments but quicker to walk than wait for a shuttle. If you are planing on making your own meals come prepared as there are no grocery stores anywhere close even if you had a vehicle. Quiet area for relaxing.
Stayed 4 nights in Mar 2018

2/10 Terrible

mehmet

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
worst service - very bed food
Stayed 1 night in Nov 2017

2/10 Terrible

Mo, Boulder,CO

Disliked: Staff & service, property conditions & facilities, room comfort
Many issues,Bahia Principe is horrible nightmare !
Bahia blames the guest for not knowing that they should not expect transportation to the condo, toilet paper or shampoo. We did not stay at Quetzal. We were placed at the Terrazzo building and were told we would enjoy the newer building. The condo smelled like a dead animal in the bathroom which turned out to be a moldy washing machine. No one could figure this out much less solve the issue until I figured it out myself and ran the machine after several days of trying to get them to get them to address this.Some upgrade- it was awful! This luxury resort was inhospitable and deaf to our complaints and needs. Bahia blamed us and the "owner" for not informing us of the way things were. We were freezing cold and unable to obtain a blanket, We had maid service some days but they would not replace toilet paper or shampoo when we ran out on day three. The toilet broke. We had our 9 year old with us and it was a challenge to meet her basic needs. DO NOT STAY HERE
Stayed 6 nights in Jan 2018

4/10 Poor

Adam

Liked: Property conditions & facilities
Disliked: Staff & service
They don’t supply toilet paper or blankets
We didn’t get blankets the first night we were there. We called and asked but were told the person who had the key had gone home for the night and we wouldn’t be getting blankets for the night. The next morning they offered to comp us the first night due to us not having blankets. We later found out that the person who offered us the free night was not authorized to do so. So the management was just lying about the free night. The property is pretty nice, but the management of the property really lets you down.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, should work on check in service.
Clean and comfortable. Luxurious but not in excess, easy beach access (it's not at the beach, but on the other side of the highway, but they manage to make it simple to get there with or without car). The terrace is fantastic, nature around is terrific. They made us wait around 25 minutes before receiving us for check in and when the lady was finally ready she took off to the loo without even saying good morning, so we waited other 5 minutes without a word said.
Stayed 1 night in Aug 2017

8/10 Good

Phengphaivanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but far from the beach
The room was nice and clean. From the photo advertisement we expected that we would be able to see the beach from our room, however, this apartment was on the opposite of the high way where there was the beach. To access to the beach have to take a shuttle/golf car/a private car. Check-In and Check-Out office opened from 8.30am to 8pm only.
Stayed 1 night in Nov 2017

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families!
My wife, teenage daughter and I stayed at the RESIDENTIAL end of this mega complex for 3 nights. We loved the amenities, cleanliness and friendly staff throughout the resort. There really is no need to leave the resort as there are activities for the A.M. hours and great entertainment for all ages in the P.M. hours. The only complaint we had was a lack of signage. Because we rented a car during our trip we drove to the resort and had to find our way to the residences which are on the other side of the regular hotel rooms. When we asked the staff to direct us they did not know where the residences where! Other than that our stay was lovely!
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Excellent facilities, amazing place,,really beautifully,,A car as. Must though
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful condo
Excellent location very private access to many pools and restaurants
Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Far away from the beach
Despite what the pictures show, the room was very far away from the beach. The beach is across a huge road and the only way to get there is via a golf cart (over 5km away). It's about a 15 minute walk to the closest lobby and at least another 15 minutes of waiting for a golf cart and being transported to the beach. The hotel itself is also in an isolated area - not within walking distance of any markets or any other public beaches. The apartment rentals did not feel as they were a part of the hotel. When we checked it, the staff at the hotel did not even know where the apartments were. We also did not receive the services of the hotel as the hotel staff kept pointing out that the hotel and the apartment rentals are separate companies - not even toilet paper. We felt that the accommodation was overpriced for its service and location as there were other hotels in the area for the same or cheaper price much closer to the beach with the comforts of an actual hotel rather than apartment rentals. After the first night, we tried to cancel and get a refund but were only able to get a 50% refund. It was a rather disappointing experience overall.

8/10 Good

Julian, guildford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good times on the riviera maya
Easy to find as part of bahia principe property. good base for whole coast if you have a hire car. easy access to the parks, tulum, akumal beach, etc. access :to the hotel facilities included Ie pools and bars. Thursday nights Is mexican party night show - sounded fun - wished we had known about it. great for families with children or couples. additional adults are not going to be happy on the sofa!

6/10 Okay

Mora

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a Hotel
Staff is not available, they close very early and you cant even get towels. This place is definitely not Hotel status, it is definitely more of an apartment.

10/10 Excellent

Maribel Noyola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles war wunderschön.
Stayed 2 nights in Jan 2022