Al Ain Rotana

5.0 star property
Family-friendly 5-star hotel near Jahili Public Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Al Ain Rotana

Front of property - evening/night
Property grounds
Minibar, in-room safe, desk, laptop workspace
Lobby
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
Sheikh Zayed Road, Al Ain, 1210
  • Jahili Public Park
    4 min walk
  • Al Jahili Fort
    8 min walk
  • Sheikh Zayed Palace Museum
    2 min drive
  • Al Ain (AAN)
    20 min drive

Room options

Room, 1 King Bed, Balcony, Pool View

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds, Balcony (Guest)

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed, Balcony (Guest)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Single Beds, Balcony, Pool View

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Chalet, 1 Bedroom (Private Parking)

  • 120 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Kitchen

  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Villa, 2 Bedrooms (Duplex with Private Parking)

  • 140 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

Chalet, 2 Bedrooms (Private Parking)

  • 120 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

Room, 1 King Bed, Balcony, Pool View (New Wing)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Spacious)

  • 90 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony, City View (Guest - New Wing)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony, Pool View (New Wing)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony, City View (Guest - New Wing)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Al Ain

City center retreat .You'll be within half a mile (1 km) of Jahili Public Park and 2 miles (3 km) of Qasr al Muwaiji with a stay here. Al Ain Oasis Park and Al Ain National Museum are also within 3 miles (5 km).

What's nearby

  • Al Jahili Fort - 8 min walk - 0.7 km
  • United Arab Emirates University - 3 min drive - 2.5 km
  • Al Ain Mall - 4 min drive - 3.7 km
  • Al Ain Oasis Park - 4 min drive - 3.6 km
  • Al Ain Zoo - 9 min drive - 8.5 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 87 min drive

Restaurants

  • ‪Hussam Cafeteria - ‬15 min walk
  • ‪Bait Al Mandi - ‬6 min walk
  • ‪Ayla Hotel - ‬17 min walk
  • ‪مطعم اليحر الحديث - ‬15 min walk
  • ‪مطعم ولائم الخليج - ‬14 min walk

About this property

Al Ain Rotana

Family-friendly 5-star hotel near Jahili Public Park
Al Ain Rotana offers its guests 2 outdoor swimming pools, a health club, a spa tub, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi.

A business center, meeting rooms, and limo/town car service are available. A children's pool, spa services, and multilingual staff are also featured at the luxury Al Ain Rotana. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Art Deco Al Ain hotel.

  • 242 guestrooms or units
  • 5 levels
  • 4 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1998
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Al Ain Rotana offers 242 accommodations with minibars and laptop-compatible safes. This Al Ain hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

Afrikaans, Arabic, English, Filipino, French, German, Hindi, Indonesian, Irish, Romanian, Russian, Thai, Urdu

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free RV/bus/truck parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 127 for adults and AED 64 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests must show a valid passport or valid UAE national ID (if applicable) at check-in. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Ain Rotana

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 127 for adults and AED 64 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 3)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 9:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ain Rotana Al Ain
Rotana Hotel Al Ain Al Ain
Al Ain Rotana Hotel Emirate Of Abu Dhabi
Al Ain Rotana Hotel
Al Ain Rotana
Al Ain Rotana Hotel
Al Ain Rotana Al Ain
Al Ain Rotana Hotel Al Ain

Al Ain Rotana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 143 out of 246 reviews" "
Rating 8 - Good. 54 out of 246 reviews" "
Rating 6 - Okay. 20 out of 246 reviews" "
Rating 4 - Poor. 18 out of 246 reviews" "
Rating 2 - Terrible. 11 out of 246 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yousef

Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Moses, Silicon Oasis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Hotel is very nice and clean. Entire family had a great time
Stayed 1 night in May 2024

10/10 Excellent

Hazem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very excellent
It was amazing staying and so romantic place with high service.
Stayed 1 night in May 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 3 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with family and small children
I would like to share my experience and notice that Mr Nader helped me with providing amazing room for my family. Service is 5 stars and pool and restaurant are mostly recommended.
Stayed 1 night in Apr 2024

2/10 Terrible

Madiha

Not very good
Stayed 1 night in Apr 2024

4/10 Poor

anna maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Rommella

Stayed 4 nights in Mar 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Unpleasant
I booked on Hotels.com a king size bed pool view on the new wing, Where do I start .. I was given a twin room instead with a view of a pool under renovation, the balcony has no visual barrier to the rooms both to my right and left, if you look left or right you see your neighbors hence zero privacy. The bed mattress was quite stiff but the pillows were great, location is very good with plenty of parking. Don’t expect a “Rotana” experience.
Stayed 1 night in Feb 2024

2/10 Terrible

Eldar

Disliked: Staff & service, room comfort
Nice building, terrible service
I was really disappointed in the level of service we received during our stay in the hotel. The room was not properly prepared for 2 guest, even though that's what the booking said. Half of items in the room were missing for the 2nd person, like bathrobe, slippers, etc. When we brought this to the attention of the staff over the phone, we were promised the problem will be resolved shortly. After 10 minute silence, we called again and got another portion of promises. And then the same happened again. And again. Overall we made 4 calls in the span of an hour. We have wasted all this time waiting for someone to come, which is a lot considering this was a weekend trip for us. We have brought up this issue during the checkout, to which we got a response which I can only summarise as "Ah, so sorry that happened to you". It didn't happen to us. You did this. Talking to guests in passive voice does not make the situation better. It is baffling to me that this is supposed to be a 5 star hotel service. I would your hotels at all cost.
Stayed 1 night in Feb 2024

2/10 Terrible

Madiha Fathi Ibrahim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The site manipulated my booking date,took my moneyandrefusetocorrectthedateandrefundIdidnotstayinthehotelmyverypoorratingsreflectsmyfrustrationfromHotelcom
The site manipulated my booking date,took my moneyandrefusetocorrectthedateandrefundIdidnotstayinthehotelmyverypoorratingsreflectsmyfrustrationfromHotelcom
Stayed 1 night in Feb 2024

10/10 Excellent

Reem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

SANG KEUN, Daejon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious, comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

James, Harrow

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel for 3 nights and can happily say it was a great experience. The breakfast had a-lot of choice with staff going out there way to get you anything you wished. The area had a lovely calm feel to it and was nice and quite too. In the evening we spent each night at trader vic restaurant/ bar, which was amazing! Food was great especially the seafood wok dish. Had a great tiki vibe with a large selection of cocktails and mock tails. The music Spanish vibes which worked really well. They had two girls who sang with great voices and added to the experience which was brilliant. Would highly recommend this place and if I’m ever back in Al Ain it would be the only place I would stay without a doubt.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

AMER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Hazim, Riyadh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property has 2 wings (old and new), we choose to stay in the old wing (based on Jessie - reception team-) recommendation. It was great stay and our room was upgraded to junior suit. The suit was in excellent condition however it was missing some items like slippers, coffee machine, iron and iron board, but the stay was great. Thank you Jessie for making our stay wonderful.
Stayed 3 nights in Dec 2023

10/10 Excellent

ashish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Amira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

DANGQI

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay. Inter-continental breakfast
Stayed 1 night in Dec 2023

4/10 Poor

Michael

Stayed 2 nights in Nov 2023

10/10 Excellent

Mohamed

Stayed 3 nights in Nov 2023