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Four Points by Sheraton Al Ain

4.5 star property
4.5-star hotel with 1 outdoor pools, connected to a shopping center

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Photo gallery for Four Points by Sheraton Al Ain

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior
Suite, 1 Bedroom, Smoking, Kitchenette
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Spa
  • Gym
  • Breakfast available
  • Air conditioning

Explore the area

Map
Bani Yas Street 117th, Al Ain, 30000
  • United Arab Emirates University
    ‪10 min drive‬
  • Al Ain Mall
    ‪13 min drive‬
  • Al Ain Zoo
    ‪18 min drive‬
  • Al Ain (AAN)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Smoking, Kitchenette

Suite, 1 Bedroom, Smoking, Kitchenette

Suite, 1 Bedroom, Smoking, Kitchenette

  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Suite, 1 Bedroom, Smoking | Living area

Suite, 1 Bedroom, Smoking

  • 5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, Balcony

Premium Room, 1 King Bed, Smoking, Balcony

Premium Room, 1 King Bed, Smoking, Balcony

  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Kitchenette

  • 7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Smoking

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Smoking

  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds, Smoking

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds, Smoking

  • 3 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, Smoking, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds, Smoking, Balcony

  • 4 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Al Ain

In shopping district.Stay at this Al Ain hotel and you'll be within half a mile (1 km) of Wahat Hili Mall and 2 miles (3 km) of Hili Border Post. Hili Archaeological Park and Hili Fun City are also within 3 miles (5 km).

What's nearby

  • Hili Fun City - 4 min drive - 3.5 km
  • United Arab Emirates University - 10 min drive - 9.2 km
  • Al Ain Oasis Park - 13 min drive - 11.8 km
  • Al Ain Mall - 13 min drive - 12.0 km
  • Al Ain Zoo - 18 min drive - 17.2 km

Getting around

  • Al Ain (AAN) - 27 min drive

Restaurants

  • ‪La Brioche - ‬1 min walk
  • ‪Karak Stop - ‬3 min drive
  • ‪مطعم الرّحال - ‬19 min walk
  • ‪برياني بوت - ‬2 min walk
  • ‪Graffiti Burger - Al Ain - ‬18 min walk

About this property

Four Points by Sheraton Al Ain

4.5-star hotel with 1 outdoor pools, connected to a shopping center
Four Points by Sheraton Al Ain offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a health club. There are 3 restaurants on site, along with a coffee shop/café. Business amenities include a 24-hour business center, 7 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2411 square feet (104 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Four Points by Sheraton Al Ain. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Al Ain hotel.

  • 1 building
  • 251 guestrooms or units
  • 6 levels
  • 3 dining venues
  • Meeting rooms
  • 2411 sq ft of conference space
  • 104 sq m of conference space
  • Built in 2014
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
Four Points by Sheraton Al Ain offers 251 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Urdu

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 294 reviews
The price is CA $85
CA $105 total
includes taxes & fees
21 Mar - 22 Mar
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Highchair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AED 89 to 100 for adults and AED 35 to 45 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Children's pool
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Accessible shuttle
  • Bathroom emergency pull cord
  • Elevator (37 inch wide door)
  • High-pile carpet in room
  • Low-height bed (22 inches high)
  • Low-height desk (28 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Each guest per room must register and provide a national ID or passport at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Al Ain

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 0 per accommodation, per stay (for guests under 30 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AED 89 to 100 for adults, and AED 35 to 45 for children
  • Airport shuttle fee: AED 640 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Heating is not provided
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Heating is not provided. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Four Points by Sheraton Al Ain.

Property is also known as

Hili Rayhaan
Hili Rayhaan Rotana
Hili Rayhaan Rotana Al Ain
Hili Rayhaan Rotana Hotel
Hili Rayhaan Rotana Hotel Al Ain
Hili Rotana
Rayhaan Rotana
Rotana Hili
Hili Rayhaan By Rotana Al Ain, Emirate Of Abu Dhabi
Hili Rayhaan by Rotana
Four Points by Sheraton Al Ain Hotel
Four Points by Sheraton Al Ain Al Ain
Four Points by Sheraton Al Ain Hotel Al Ain

Four Points by Sheraton Al Ain Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 184 reviews
Rating 8 - Good. 69 out of 184 reviews
Rating 6 - Okay. 11 out of 184 reviews
Rating 4 - Poor. 0 out of 184 reviews
Rating 2 - Terrible. 3 out of 184 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abdulla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

2/10 Terrible

Mayra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Breakfast wasn’t great, some food didn’t look fresh, like it was from the day before. I’m not picky, but the options didn’t taste good. If I’d known, I wouldn’t have paid extra for it since I ended up skipping it some days to eat outside. Something in the room, whether the air conditioning or carpet, triggered constant allergies. My throat felt sore, I lost my voice, and I couldn’t breathe properly inside the hotel. I was fine outdoors, but the symptoms started as soon as I stepped into my room. It got so bad that I spent some nights at a friend’s house and was basically paying for a room just to store my bags. It was a 8-night stay, so I tried asking for a refund for the unused nights to book another property, as staying there was unbearable. Expedia approved a refund, but hotel didn’t, only offering to move me to another room, so that was my only option, as without the hotel approval, Expedia couldn’t release the refund. At least the new room was cleaner than the first (which had a dirty bathroom), but the allergies didn’t stop. This booking felt like a total waste of money. This Sheraton didn’t live up to the brand’s usual standards. Expect weird looks from men and judgment for not being fully covered. It made me feel uncomfortable as a Western woman. In the end, staying here was more stressful than relaxing. Between the bad food, health issues, and awkward vibes, it was a really disappointing experience.
Stayed 8 nights in Nov 2024

10/10 Excellent

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

8/10 Good

Eyad

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Abdulla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only the food was really bad and no taste,
Stayed 1 night in Oct 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect, as gold member , I would like to get an upgrade for room which I never did and late check out please
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid, avoid, avoid
Awful hotel. Hotels.com got hacked. I didn't make this reservation and according to Hotels.com the hotel wouldn't refund the fraudulent charges. Avoid this awful hotel and Hotels.com, two terrible companies to do business with.
Stayed 4 nights in Jul 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
الشي الحلو بهذا الفندق هو المول الي يكون في ممر تكدر تدخل للمول من خلال الفندق
Stayed 6 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, a bit warm
Overall a nice stay this weekend. Clean and convenient location by mall/Lulu. The AC in our room was not very strong, so it was warm at night despite trying to turn down the temperature and turn up the fan, but other than that, it was a nice stay.
Stayed 1 night in May 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and comfortable
Amazing stay at the Four Points brand as usual
Stayed 1 night in May 2024

8/10 Good

Sohail

Travelled with family
It’s good place to stay
Stayed 13 nights in May 2024

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location friendly environment underground self parking
Stayed 1 night in Apr 2024

10/10 Excellent

sukhpreet

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it, best stay ever
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
my guest room windows were leaking during the rain
Stayed 2 nights in Apr 2024

10/10 Excellent

Abdulla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Julissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. The Welcome Fruit a very nice touch!
Stayed 1 night in Dec 2023

8/10 Good

ALMAHANAD

Liked: Staff & service, amenities, property conditions & facilities
My favourite place to stay while visiting Alain. Located in A nice and quiet part of the city
Stayed 2 nights in Nov 2023

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stafe
Stayed 1 night in Jul 2023

6/10 Okay

Lijo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Faran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

2/10 Terrible

Rami

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
They kept us waiting for more than 2 hours in order to satisfy other customers, out of 3 rooms that we booked we only received one on time 2pm and the last one was given to us at 4pm
Stayed 1 night in Feb 2020