Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property
5-star luxury hotel near Mall of the Emirates, connected to a rail/subway station

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sheraton Mall of the Emirates Hotel, Dubai

Property amenity
Exterior
2 bars/lounges, sports bar, rooftop bar
Exterior
Presidential Suite, 1 Bedroom, Non Smoking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309
  • Ski Dubai
    10 min walk
  • Mall of the Emirates
    11 min walk
  • Souk Madinat Jumeirah
    5 min drive
  • Dubai (DXB-Dubai Intl.)
    31 min drive

Room options

Family Deluxe Room

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Club Room

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Suite, 3 Bedrooms

  • 145 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

  • 90 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking

  • 153 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Amiri Suite - Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Grand Deluxe Suite, 1 Bedroom, Non Smoking Club Lounge Access

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Room, 2 Single Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Deluxe Room, 2 Twin Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Room, 1 King Bed, Non Smoking, Skyline View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

  • 143 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

About the area

Dubai

Winter getaway.Within a 15-minute walk of this Al Barsha hotel, you'll find Mall of the Emirates and Ski Dubai. Burj Al Arab and Wild Wadi Water Park are also within 3 miles (5 km).

What's nearby

  • Ski Dubai - 10 min walk
  • Mall of the Emirates - 11 min walk
  • Souk Madinat Jumeirah - 5 min drive
  • Wild Wadi Water Park - 6 min drive
  • Burj Al Arab - 7 min drive

Getting around

  • Mall of the Emirates Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • ‪Arabica - ‬16 min walk
  • ‪Texas De Brazil - ‬1 min walk
  • ‪ايت جريك - ‬1 min walk
  • ‪The Hummingbird Bakery - ‬16 min walk
  • ‪L'Eto - ‬16 min walk

About this property

Sheraton Mall of the Emirates Hotel, Dubai

5-star luxury hotel near Mall of the Emirates, connected to a rail/subway station
After a day on the snow, indulge in a treatment at the full-service spa or enjoy a swim in one of the 2 outdoor swimming pools. Sheraton Mall of the Emirates Hotel, Dubai helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

There are 2 restaurants on site, along with a coffee shop/café. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a 24-hour fitness center and a sauna. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 481 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 3289 sq ft of conference space
  • 306 sq m of conference space
  • Built in 2010
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Sheraton Mall of the Emirates Hotel, Dubai offers 481 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Shine Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

Arabic, English, Filipino, French, Hindi, Portuguese

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's toys
  • Dining table
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 75 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Billiards/pool table
  • Designer stores
  • Downhill skiing
  • Full-service spa
  • Lifeguards on site
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 47
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Hand-held showerhead
  • Handrails in stairways
  • Stairway handrail height (inches): 40
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low bed height (inches): 20
  • Low-height counter and sink
  • Lowered counter and sink height (inches): 35
  • Low-height desk
  • Low desk height (inches): 29
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

Room amenities

Entertainment

  • 49-inch TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Mall of the Emirates Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Fee for in-room wired internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Dubai Mall Emirates
Sheraton Dubai Mall Emirates Hotel
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel
Sheraton Mall of the Emirates Hotel, Dubai Hotel
Sheraton Mall of the Emirates Hotel, Dubai Dubai
Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Sheraton Mall of the Emirates Hotel, Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 55 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abdulazeiz

nice
Stayed 1 night in Aug 2024

10/10 Excellent

ivan

Stayed 2 nights in Aug 2024

8/10 Good

Juan Maria Ibarra

Stayed 4 nights in Jul 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel at a great price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience everytime
Stayed 3 nights in Jul 2024

10/10 Excellent

Gilberto, San Carlos de Bariloche

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favourite hotel to stay at Dubai. Excellent staffing. Great location. Many options for food and just meters from the shopping.
Stayed 10 nights in Jul 2024

8/10 Good

SOHAIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovation work in progress. Rooms done already though.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth, jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

varma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay .
Stayed 2 nights in Jul 2024

10/10 Excellent

Kusum

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Mall of Emirates
Stayed 2 nights in Jun 2024

10/10 Excellent

osama

Stayed 2 nights in Jun 2024

10/10 Excellent

Rubina

Stayed 1 night in Jun 2024

10/10 Excellent

Sammy, Windsor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Alister

Stayed 1 night in May 2024

10/10 Excellent

Sibongile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff realised it was my birthday made up our room with birthday decorations and on top of that they had a birthday cake All staff were great the breakfast room staff were always helpful including the reception stafff.
Stayed 3 nights in May 2024

8/10 Good

Margaret, Nairobi

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff are really great. Very helpful, prompt and responsive. The facilities are not as clean as they could or should be. I walked into my room and it smelled of smoke and yet it was a nonsmoking room. Some stains on the seating in the room. The tables downstairs in the dining area had old food cakes on them. Convenience of walking into the mall was great though.
Stayed 2 nights in May 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and super friendly staff
Would definitely stay there again! The staff are so friendly, and the room is spacious and very clean. The fitness center is well quipped. loved that. Also, having a connected entrance to the mall was very convenient.
Stayed 3 nights in May 2024

10/10 Excellent

Gilberto, San Carlos de Bariloche

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for everything, shops, restaurants with many options. Excellent staff, very helpful and good services
Stayed 10 nights in May 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Naznin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024