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Candlewood Suites Alabaster, an IHG Hotel

2.5 star property
Hotel with free parking, in the vicinity of Veterans Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Alabaster, an IHG Hotel

Exterior
Balcony
Exterior
Premium bedding, individually furnished, desk, laptop workspace
Free toiletries, hair dryer, towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

Map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Veterans Park
    9 min drive
  • Oak Mountain State Park
    14 min drive
  • Cahaba River
    14 min drive
  • Birmingham, AL (BHM-Birmingham Intl.)
    33 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Room amenity

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express & Suites Alabaster, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.5 out of 5, Wonderful, (710)
The price is CA $173
per night
CA $202 total
includes taxes & fees
9 Dec - 10 Dec
Holiday Inn Express & Suites Alabaster, an IHG Hotel

About the area

Alabaster

Near the airport.At this Alabaster hotel, you'll be within 6 miles (10 km) of Veterans Park and 9 miles (15 km) of Oak Mountain State Park. American Village Citizenship Trust is within 9 miles (15 km) and Oak Mountain Amphitheatre is within 12 miles (20 km).

What's nearby

  • Veterans Park - 9 min drive - 8.4 km
  • Pelham Civic Complex - 12 min drive - 16.0 km
  • Oak Mountain Amphitheatre - 13 min drive - 15.2 km
  • Oak Mountain State Park - 14 min drive - 12.2 km
  • Hoover Metropolitan Stadium - 22 min drive - 30.4 km

Getting around

  • Birmingham International Airport (BHM) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Candlewood Suites Alabaster, an IHG Hotel

Enjoy the free WiFi at this Alabaster hotel
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Alabaster, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this Alabaster hotel.

  • 88 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Candlewood Suites Alabaster, an IHG Hotel offers 88 accommodations with DVD players and coffee/tea makers. These individually furnished accommodations include sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Candlewood Suites Alabaster, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 248 out of 461 reviews" "
Rating 8 - Good. 126 out of 461 reviews" "
Rating 6 - Okay. 50 out of 461 reviews" "
Rating 4 - Poor. 21 out of 461 reviews" "
Rating 2 - Terrible. 16 out of 461 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay there very much and will go back. The curtains were very dirty and broken and would not close however.
Stayed 2 nights in Aug 2024

10/10 Excellent

ROBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly, Scottsboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suites
Stayed 2 nights in Aug 2024

10/10 Excellent

CATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people that worked at this site was very nice. We will use your Hotel again.
Stayed 2 nights in Aug 2024

8/10 Good

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in bad shape. We didn’t stay the night after paying for it because it needs cleaned up. This is not IHG quality. Needs reported.
Stayed 1 night in Jul 2024

6/10 Okay

Darnell

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Cleaning was not so great. Dirty dishes dusty nightstand. Telephone doesn’t work. Tv cable/ satellite didn’t work
Stayed 2 nights in Jul 2024

8/10 Good

Cynthia

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quik stop
Just an overnight stay but very nice and convenient to shops and food
Stayed 1 night in Jun 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs a good cleaning. Front office area needs refresh. Norman B was very nice and helpful
Stayed 1 night in Jun 2024

8/10 Good

Matthew

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Carrie

Business traveller
Liked: Staff & service
Decent
Room wasn’t terrible. Just older. but the whole hotel smelled of cigarettes.
Stayed 2 nights in Jun 2024

8/10 Good

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked things like it had a recliner in the room and a good nightlight in the bathroom. Bed was comfortable and shower was great.
Stayed 1 night in Jun 2024

8/10 Good

Amber

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Friendly staff, near to many shops and restaurants, free washer and dryer, gym, free coffee, decent stove and fridge Cons: grills are out of service, rooms and linens could use a bit of updating
Stayed 14 nights in May 2024

2/10 Terrible

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!
By far one of the worst hotels we’ve stayed in. We booked two rooms because we have a big family. We booked these due to how well it was rated on hotels.com. I think the high review has to be false. Immediately walking in the door the hotel was filthy. Doors were open, through the hallways. Almost appearing as ppl were living there. Carpet and surface areas were disgusting. The ppl at the counter were talking about there relationships to a guest. The place smelled of pot everywhere. Both rooms were nasty. We had old food under our beds. Nothing was clean. The other room had roaches. There were dogs barking all night down our hallway. This is definitely not a place for your family to stay. As long as we have used hotels.com we were very disappointed to see how terrible this place was and then no help from anyone to try and get a refund to stay somewhere else. I would not recommend this hotel. Stay at the holiday inn next door. Much nicer.
Stayed 1 night in Jun 2024

6/10 Okay

Carlitta

Stayed 1 night in Jun 2024

8/10 Good

ROBERT, Old Bridge

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. needs carpets replaced but still a good value
Stayed 4 nights in May 2024

6/10 Okay

Karen

Travelled with family and small children
The room needed updating. The curtains were falling off their hooks in the center so they wouldn’t shut all the way. The room had a bad odor. We couldn’t get a crib/roll away bed. Just lower than my expectations.

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ryszard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

clyde

Liked: Cleanliness, staff & service, property conditions & facilities
It is a little dated. Needs new carpet, easier TV control , updated plumbing.
Stayed 2 nights in Apr 2024

8/10 Good

John

Stayed 1 night in Apr 2024