2/10 Terrible
Melissa
11 Sep 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a horrible experience!!!
The director was terribly unhelpful.
I contacted the hotel to ask to change my dates as l was unwell and couldn’t travel they refused to help me. I also contacted hotels.com in America and they rang the hotel to ask for a date change too and they were refused.
My single room was like a broom cupboard and honestly should be a store room for the cleaning ladies as it was so small old and outdated.
The floor was dirty there were cigarette butts and rubbish under the bed. The phone was broken. The rubbish bin was disgusting - see photo. No fridge or mini bar. The wardrobe was from the 50’s and the shower and hand basin were terrible. It was noisy and uncomfortable. The director offered me a free drink WOW even that was bad an old flat bottle of Prosecco. The breakfast was terrible the eggs inedible no fresh bread. And l was charged €10 for my dog. A disgrace and l will never return.
Melissa
Stayed 1 night in Sep 2024