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Hilton Garden Inn Albany Airport

3.0 star property
3-star hotel near Colonie Center Mall

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Photo gallery for Hilton Garden Inn Albany Airport

Exterior
Reception
Reception
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Pool
  • Bar
  • Pet-friendly
  • Free airport shuttle

Explore the area

Map
800 Albany Shaker Rd, Latham, NY, 12211
  • Albany County Hockey Facility
    ‪12 min walk‬
  • Watervliet Shaker National Historic Site
    ‪19 min walk‬
  • Colonie Center Mall
    ‪7 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds Accessible (Hearing)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, King Accessible (Bathtub)

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, King Accessible (Bathtub)

  • Sleeps 3
  • 1 King Bed

View all photos for One king bed w/sofabed

One king bed w/sofabed

One king bed w/sofabed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard King

Down comforters, desk, laptop workspace, blackout drapes

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed Accessible (Mobility), Roll-in Shower

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed Accessible (Mobility), Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds Accessible (Mobility), Roll-in Shower

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds Accessible (Mobility), Roll-in Shower

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed Accessible (Mobility), Bathtub

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed Accessible (Mobility), Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Down comforters, desk, laptop workspace, blackout drapes

Room, 2 Double Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Down comforters, desk, laptop workspace, blackout drapes

Standard Two Doubles

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds Accessible (Mobility), Bathtub

Down comforters, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds Accessible (Mobility), Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down comforters, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru By Hilton Albany Airport, NY

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.6 out of 5, Wonderful, (2378)
The price is CA $154
per night
CA $176 total
includes taxes & fees
18 Feb - 19 Feb
Tru By Hilton Albany Airport, NY

About the area

Latham

Close to airport.You'll be within half a mile (1 km) of Albany County Hockey Facility and 2 miles (3 km) of Shaker Heritage Society with a stay here. Watervliet Shaker National Historic Site and Lions Park are also within 3 miles (5 km).

What's nearby

  • Albany County Hockey Facility - 12 min walk
  • Colonie Center Mall - 7 min drive
  • CNY Fertility Center - 8 min drive
  • Crossgates Mall - 9 min drive
  • University at Albany - 11 min drive

Getting around

  • Albany International Airport Station - 15 min walk
  • Albany Intl. Airport (ALB) - 3 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Metro 7 Diner - ‬3 min drive
  • ‪Galleria 7 Market - ‬4 min drive
  • ‪Control Tower Restaurant and Ice Cream - ‬4 min drive
  • ‪Blessings Tavern - ‬6 min drive

About this property

Hilton Garden Inn Albany Airport

3-star hotel near Colonie Center Mall
Hilton Garden Inn Albany Airport offers its guests an indoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 4 meeting rooms are available. Event space at this hotel measures 2368 square feet (220 square meters) and includes conference space. The business-friendly Hilton Garden Inn Albany Airport also features a garden, a picnic area, and coffee/tea in a common area. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

  • 1 building
  • 155 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2368 sq ft of conference space
  • 220 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Albany Airport offers 155 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Latham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 per person
  • Extended parking fee: USD 7 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Airport Hilton Garden Inn
Hilton Garden Inn Albany Airport
Hilton Garden Inn Hotel Albany Airport
Hilton Garden Inn Albany Airport Hotel Latham
Hilton Garden Inn Albany Airport Hotel
Hilton Garden Inn Albany Airport Hotel Latham
Hilton Garden Inn Albany Airport Latham
Hotel Hilton Garden Inn Albany Airport Latham
Latham Hilton Garden Inn Albany Airport Hotel
Hilton Garden Inn Albany Airport Hotel
Hotel Hilton Garden Inn Albany Airport
Hilton Albany Airport Latham

Hilton Garden Inn Albany Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 508 out of 1145 reviews
Rating 8 - Good. 273 out of 1145 reviews
Rating 6 - Okay. 160 out of 1145 reviews
Rating 4 - Poor. 109 out of 1145 reviews
Rating 2 - Terrible. 95 out of 1145 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

JOYCE, Lakeside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kristi

Stayed 1 night in Nov 2024

10/10 Excellent

constance

Disliked: Property conditions & facilities
bed spread looked dirty elevator was sirty and needed painting
Stayed 1 night in Nov 2024

10/10 Excellent

marcelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Courtney

Business traveller
Liked: Staff & service
Everything was generally fine. The staff was very pleasant. The charge for breakfast for what you get seems a bit much. Also the fitness center is a bit lacking, not much space.
Stayed 4 nights in Oct 2024

10/10 Excellent

jay

Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Disliked: Staff & service, property conditions & facilities
I couldn’t believe how rude and unaccommodating the front desk staff was. The worst customer service I’ve experienced.
Stayed 1 night in Nov 2024

4/10 Poor

Colleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated. Early morning knock on checkout day was unpleasant & a COLD shower was incredibly unpleasant!
Stayed 1 night in Oct 2024

4/10 Poor

Colleen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The desk staff was kind & very helpful. The bathroom was old & ick. The worst was an unnecessary early morning knock on my last morning when checkout is at noon & a COLD shower
Stayed 2 nights in Oct 2024

4/10 Poor

marsha

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hot water in the sink was so dirty. The hotel is dated and needs up dating. This hotel does not meet Hiltons level of class. I won’t stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Honey

Liked: Cleanliness, property conditions & facilities, room comfort
Bad front desk service
Front desk staff was awful. She rolled her eyes at my questions, was bored with her job and seemed annoyed that my arrival interrupted her phone scrolling. She was awful. On the other hand the shuttle drivers, both in the early morning to the airport as well as the pickup from The airport were extremely courteous and helpful
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was dirty and needed a through cleaning.
Stayed 3 nights in Oct 2024

8/10 Good

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great quality place to stay
Stayed 1 night in Oct 2024

8/10 Good

Randall

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Liked: Staff & service, property conditions & facilities
Love everything
Stayed 1 night in Oct 2024

6/10 Okay

Kendrick

Business traveller
Stayed 1 night in Oct 2024

4/10 Poor

susan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the best service
Room was good and was clean. Problems: had no hot water one night. The next day tried to shower again. No shampoo in dispenser. I was going to a party ended up washing my maid with shower gel. Asked for towels 3 times. The last time we were told to track down the cleaning staff. Then there was a mix up with reservation and it took Joyce almost 40 minutes to fix it. Gave us a new key. Key didn’t work waited another 30ish minutes to get that straightened out. Shuttle service was good though.
Stayed 1 night in Oct 2024

6/10 Okay

robert

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to the airport and free shuttle. Room was good. First night no hot water. Next day hot water but no shampoo in dispenser. Had to ask 3 times for more towels and shampoo. Was told someone would bring them to our room. Nope. I had to track down housekeeping to get them. Took 45 minutes to get our reservation for the next 2 nights that were booked prior to arrival. Then the key wouldn’t work. Had to wait another 30 minutes to get that right. Just very unorganized staff.
Stayed 1 night in Oct 2024

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty old and grimey. Didn't really feel worth what I paid for it.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reported Bedbug. Manager rudely denied!
The hotel cleanliness is not so great. Back entry/ exit door which front desk cannot monitor at all is left open This back entry/ exit door has access to parking lot. If used to enter the hotel is closer to elevators accessible to all six floors. In the morning when trying to wake up my sons, I saw bedbug on one of their pillows which I reported to Jackson the front desk staff and Ashlyn the Manager. They both totally denied. Both were very rude stating it could be a mosquito, shockingly I couldn't believe that manager Ashlyn herself is admitting of mosquitoes in rooms!! I was advised not to book through Expedia in future. Though first denying bedbug in our room, Manager Ashlyn said, if I would have booked directly she could have refunded our stay. By the way, I never asked for a refund. First denying and then talking about refund showed lack of management skills. The "chief chef" also unnecessarily came out to defend. Our stay was horrible. I will not recommend this hotel to anyone.
Stayed 1 night in Oct 2024