2/10 Terrible
Orlando
Travelled with family
19 Feb 2025
Liked: Cleanliness, staff & service, property conditions & facilities
The room was not good Due to the noise
The hotel was very nice inside. The restaurant was a very good restaurant. The staff was absolutely wonderful. Unfortunately our room was not The best room due to the noise. All night throughout the night we heard banging and slamming. We thought it
Was thunder or maintenance, It was because the elevators and the ice machine was on the backside of our bedroom. No one told us. And throughout the night. We tossed and turn hearing banging. Closing and opening up the doors. When they use the ice machine, which was also behind our bedroom wall made a lot of noise. So the night was a terrible sleepless night for the most part.
The staff was wonderful though. The restaurant was nice. And the facilities looked very clean and nice as well.