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Homewood Suites by Hilton Albany Crossgates Mall, NY

3.0 star property
3-star hotel near Crossgates Mall, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY

Lobby
Indoor pool
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Suite, 1 Bedroom, Non Smoking | Living area

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
1651 Western Avenue, Albany, NY, 12203
  • Crossgates Mall
    5 min walk
  • University at Albany
    3 min drive
  • Albany NanoTech Complex
    3 min drive
  • Albany, NY (ALB-Albany Intl.)
    9 min drive

Room options

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

49-inch flat-screen TV with digital channels, TV

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

49-inch flat-screen TV with digital channels, TV

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Tru By Hilton Albany Crossgates Mall

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (956)
The price is CA $172
per night
CA $197 total
includes taxes & fees
8 Dec - 9 Dec
Tru By Hilton Albany Crossgates Mall

About the area

Albany

Close to shopping.Stay at this Albany hotel and you'll be within half a mile (1 km) of Crossgates Mall and 2 miles (3 km) of SEFCU Arena. Albany NanoTech Complex and University at Albany are also within 3 miles (5 km).

What's nearby

  • Crossgates Mall - 5 min walk - 0.4 km
  • University at Albany - 3 min drive - 2.3 km
  • Colonie Center Mall - 5 min drive - 5.5 km
  • Albany Medical Center - 10 min drive - 8.1 km
  • MVP Arena - 12 min drive - 9.5 km

Getting around

  • Albany International Airport Station - 9 min drive
  • Albany Intl. Airport (ALB) - 9 min drive

Restaurants

  • ‪The Standard Restaurant and Lounge - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk
  • ‪McDonald's - ‬1 min drive
  • ‪Cinnabon - ‬6 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

3-star hotel near Crossgates Mall, connected to a shopping center
Homewood Suites by Hilton Albany Crossgates Mall, NY offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. The business-friendly Homewood Suites by Hilton Albany Crossgates Mall, NY also features barbecue grills, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3-star Albany hotel.

  • 96 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2018
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • BBQ grill(s)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Homewood Suites by Hilton Albany Crossgates Mall, NY offers 96 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • Basketball
  • Billiards/pool table
  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch flat-screen TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 246 out of 387 reviews" "
Rating 8 - Good. 74 out of 387 reviews" "
Rating 6 - Okay. 28 out of 387 reviews" "
Rating 4 - Poor. 23 out of 387 reviews" "
Rating 2 - Terrible. 16 out of 387 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel… super clean
Stayed 1 night in Aug 2024

10/10 Excellent

Quadasia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the staff were friendly and they gift you something at check in..
Stayed 10 nights in Jul 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Margaret

Stayed 3 nights in Jul 2024

8/10 Good

Neil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the highway and mall.
Stayed 1 night in Jun 2024

10/10 Excellent

Nikita

Stayed 1 night in Jun 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when you’re visiting family!
Stayed 1 night in Jul 2024

10/10 Excellent

Darla

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Jun 2024

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service, room comfort
No coffee or hot water available for breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Warren

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anthony Dean

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Stayed 1 night in Jun 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
The staff were all very friendly and informative. The hotel is nice and big. The room is also spacious and beds were comfy. Having a kitchenette and extra couch/bed was convenient. The pool looked nice but we didn’t have time to use it. Breakfast was really good, with lots of selection and two different areas to choose from and plenty of room to sit. My only complaint is the overall cleanliness of the room…couch was stained, headboards were also, and tables/surfaces didn’t look clean. It was good for a one night stay traveling through.
Stayed 1 night in Jun 2024

10/10 Excellent

Rina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Stayed 11 nights in May 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenos
Stayed 3 nights in May 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very noisy until about 11:30pm. Kids in next room with no parent supervision. The fridge still had leftovers and open drinks in it.
Stayed 1 night in May 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was very clean and spacious for all of us there. Also the staff was very friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the shopping mall and groceries. Public transportation accessible
Stayed 1 night in May 2024

10/10 Excellent

Debra

Stayed 2 nights in Apr 2024

10/10 Excellent

Drenna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suites were great. Nice and roomy with the kitchenette. The common space was great. We stay up pretty late with a group of people in the lounge. It was welcoming and comfortable. The breakfast in the morning was ok but the tables and eating space were comfortable and spacious. The patio in the back was a bonus for the children to play basketball. Close to the mall was an added bonus.
Stayed 1 night in Apr 2024

10/10 Excellent

Vsevolod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great breakfast.
Hotel has excellent. Great breakfast. Business center was convenient. Everything was easy and comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Frédéric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024