2/10 Terrible
tatyana
Travelled with group
16 Aug 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff were very rude and not accomodating. Do not go to this resort unless you are 55 looking for complete silence during your stay. We were 6 couples who came to this adults only hotel looking to relax and unwind. They silenced us when we got together and did not allow us to play any music (during the day). They were nasty and rude. No one else complained except the staff. The music was not loud and was far away from others. The hotel is very pretty, clean, and the housekeeping staff as well as the dining room staff were great. It is unfortunate that the fromt desk staff and management are complete a******* Especially the guy with the ponytail. I would not recommend this hotel to anyone looking to have a good time with their friends. It is for the elderly looking for complete silence in the pool area, lobby, and in their own rooms. If you want that type of vacation, this hotel is for you. If you prefer to be able to converse with friends in the lobby, enjoy music by the pool, or in your room while getting ready, do not come here. You will get shushed all day, every day like you are a child.
tatyana
Stayed 4 nights in Aug 2024