Amazing. From long before we arrived. Anthony answered all my questions, had a little Christmas tree set up per my request, and checked on us during the stay. About the property: It’s nice, it’s not fancy, but I would have been terrified to have 6 adults, a 7 year old, twin 2-1/2 year olds, and a 20 month old in most of the short term rentals I’ve stayed in. We also had my son who lives in Albuquerque and his family over with their kids 6&8 years old. The playground saved us so much frustration by keeping the kids busy outside and not stuck insoors. The kitchen was well stocked with cooking and dining supplies, lots of spices, staples, etc. Heads up to those that haven’t spent much time in a city. It’s a city with many neighborhoods and many cultures. This is an average neighborhood. It’s actually friendly and many of the activities we chose were in that area. The zoo really is a short walk away. Everyone agreed it was the perfect place for us. Even without the kids, the house was a good fit. Fire pit in the back yard. Large screen Roku tvs. A video machine with hundreds of games. Lots of seating. Great kitchen.