10/10 Excellent
LaToya
22 Sep 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the Maintenance man who spent a considerable amount of time in the ladies room at end of hallway on the 1st floor and didn't bother to wash his hands after handling his smelly #2 business. Then, he was later seen picking up a plastic knife from the container of knives for lodgers use in the buffet area, using the knife to adjust the temperature on the thermostat through the lockbox on the wall, and PUTTING THE KNIFE BACK INTO THE CONTAINER FOR CUSTOMER USE!! Due to no fault of the hotel, the neighborhood seemed sketchy due to the large number of loiterers/homeless persons but we didn’t have any problems; so don’t let the area deter you. Ending on a positive note: check in was fast & flawless. The front desk staff was professional, courteous, and address us by name as we came and went to/from the hotel. The room was spacious, clean, & comfortable. The hotel location is easy access on/off the interstate & there are several restaurants, convenience stores, & service stations nearby.
LaToya
Stayed 2 nights in Sep 2024