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Hotel Albuquerque at Old Town

3.5 star property
3.5-star hotel near University of New Mexico

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Outdoor pool, pool umbrellas
Lobby
Lobby
Junior Suite

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    9 min walk
  • Explora Science Center and Children's Museum
    10 min walk
  • New Mexico Museum of Natural History and Science
    15 min walk
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    11 min drive

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Exterior
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The price is CA $312
per night
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includes taxes & fees
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About the area

Albuquerque

Sawmill Area stay.Within a 10-minute walk of this Sawmill Area hotel, you'll find Albuquerque Museum and Nizhoni Gallery. Atomic Museum and Old Town Plaza are also within half a mile (1 km).

What's nearby

  • Old Town Plaza - 9 min walk - 0.8 km
  • ABQ BioPark Aquarium - 18 min walk - 1.6 km
  • Indian Pueblo Cultural Center - 3 min drive - 2.4 km
  • Albuquerque Convention Center - 4 min drive - 3.7 km
  • ABQ BioPark Zoo - 5 min drive - 3.6 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Baskin-Robbins - ‬11 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Ponderosa Brewing - ‬6 min walk
  • ‪D. H. Lescombes Winery & Bistro - ‬5 min walk
  • ‪Burger King - ‬8 min walk

About this property

Hotel Albuquerque at Old Town

3.5-star hotel near University of New Mexico
Hotel Albuquerque at Old Town offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges.

A business center and meeting rooms are available. Event space at this hotel measures 39719 square feet (3690 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Albuquerque at Old Town.

This 3.5-star Albuquerque hotel is smoke free.

  • 188 guestrooms or units
  • 11 levels
  • 2 bars or lounges
  • Meeting rooms
  • 39719 sq ft of conference space
  • 3690 sq m of conference space
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Premium cable television is provided.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Outdoor pool

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:00 AM: USD 10-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (September 23 - December 31): USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1002 reviews" "
Rating 8 - Good. 205 out of 1002 reviews" "
Rating 6 - Okay. 73 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas, Scottsdale

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just spent 14 hours here. Easy access from self-park area to the tower elevator. Room was very clean and comfortable. Nice amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Sayem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the images show
Very charming hotel and many options to walk to for food
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had old time charm. The feel of the atmosphere was wonderful. The rooms were simple and comfortable. We loved it there and will be back one day. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

meg

Travelled with partner
Liked: Amenities
Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed my 2 nights with family at Hotel Albuquerque. Beautiful grounds, kind, courteous and friendly staff. Clean and quiet rooms, awesome pool, good eats, and a moving experience at the Flamenco matinee. This was our second stay and HA and we have come to appreciate it even more this last visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zeynep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional decor, clean, very friendly and helpful staff, free valet parking, in house restaurant that has good food. Walking distance to Sawmill Market which has additional excellent restaurants. Also, walking distance from Old Town. We enjoyed our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent access to Old Tpwn.
Stayed 1 night in Aug 2024

8/10 Good

Reyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lee Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and room was spacious and very clean. I left my prescription sunglasses there and they promptly put them in the mail so I received them a few days after I returned home.
Stayed 1 night in Apr 2024

4/10 Poor

Sara

Travelled with family
Disliked: Staff & service, room comfort
Not so great
Hallways had no air- very warm. Room never got cold. Lady at front desk for check in was rude and didn’t acknowledge me for several minutes then looked at me and didn’t say anything, I said I was checking in and her response was what do you need. She also failed to activate key cards and had to go back down for that.
Stayed 1 night in Aug 2024

6/10 Okay

Vanessa

Business traveller
Very cold shower …Then they tried to charge a $21 resort fee.
Stayed 1 night in Aug 2024

10/10 Excellent

curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the hotel was very clean. The pool was enjoyed by my whole group. Definitely would stay again when we’re in Albuquerque
Stayed 1 night in Aug 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
The elevator breakdown was a real nuisance. It was a good
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Deluxe room had vinyl flooring, balcony with no furniture
Stayed 2 nights in Aug 2024

10/10 Excellent

Kristofer

Stayed 1 night in Aug 2024

2/10 Terrible

EARL

Travelled with family
Disliked: Amenities, property conditions & facilities
The elevator was out of service. We were on the 7th floor. It took the maintenance staff 24 hours to fix the problem. My daughter missed her flight back to Dallas, Texas. We had to use the stairs with all our luggage. I feel we should be compensated for this terrible inconvenience!
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Really nice property…definitely dated. Feels like it’s hey day was probably 20 years ago or more. So feels…old. It was fine and clean and bed comfy, just ok. They have a new hotel next door looks really nice
Stayed 1 night in Jul 2024

10/10 Excellent

Pam

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely welcoming and accommodating. They went out of their way to make us feel comfortable.
Stayed 4 nights in Aug 2024