So I came out to see my son who is currently stationed at kirtland Air Force Base. I booked this hotel as it was close the base and the reviews were relatively decent. What I did find was customer service is pretty good. Location was good and the bed and shower were pretty awesome. It was nice to have a refrigerator and microwave in the room as well. However, overall cleanliness I would have to give one star or an equivalent of an F. Rooms were pretty clean but definitely not as clean as they could be but tolerable. Hallways and elevators carpets did not smell the best and weren't the cleanest stairways were pretty dirty and elevators didn't feel clean. Tidiness I give the solid four stars. Everything seemed in order. Worst part of the whole experience was the outside. Very dirty the tables, chairs, trash cans, sidewalks, walls, the landscape, all filthy dirty . If you're looking for a beautiful property, this is not the place for you. If you're looking for a reasonably priced place to stay that gets the job done, this will work. One last thing, if you have a pet, the pet friendly does not mention that there is additional fees to have your pet $75 for a few days and $150 for a week in addition to your room rates and there is a charge for parking $5 a night.