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Capt. Thomson's Resort

3.0 star property
3-star hotel near Heart Island

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Capt. Thomson's Resort

Property entrance
Property grounds
Exterior
One King Bed with a Private Balcony, Castle View, on the Main Channel | Terrace/patio
Jacuzzi Suite with One King Bed with a Private Balcony, Castle View, in the Upper Harbor

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly

Explore the area

Map
45 James Street, Alexandria Bay, NY, 13607
  • Lil' River Fudge Co / 5&10 Variety Store
    2 min walk
  • Cornwall Brothers Museum
    4 min walk
  • Scenic View Park
    4 min walk
  • Alexandria Bay, NY (AXB-Maxson Airfield)
    4 min drive

Room options

View all photos for King Bed with a Private Balcony, Castle View, in the Upper Harbor

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

King Bed with a Private Balcony, Castle View, in the Upper Harbor

  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds with a Private Balcony, River View, in the Lower Harbor

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Two Queen Beds with a Private Balcony, River View, in the Lower Harbor

  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jacuzzi Suite with One King Bed with a Private Balcony, Castle View, in the Upper Harbor

Jacuzzi Suite with One King Bed with a Private Balcony, Castle View, in the Upper Harbor

Jacuzzi Suite with One King Bed with a Private Balcony, Castle View, in the Upper Harbor

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Efficiency with a Private Balcony, Castle View, on the Main Channel

Two Bedroom Efficiency with a Private Balcony, Castle View, on the Main Channel

Two Bedroom Efficiency with a Private Balcony, Castle View, on the Main Channel

  • 50 sq m
  • River view
  • Sleeps 7
  • 1 King Bed and 1 Double Bed

View all photos for Queen Bed with a Private Balcony, Castle View, on the Main Channel (Handicap Accessible)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Queen Bed with a Private Balcony, Castle View, on the Main Channel (Handicap Accessible)

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for One King Bed with a Private Balcony, Castle View, on the Main Channel

One King Bed with a Private Balcony, Castle View, on the Main Channel

One King Bed with a Private Balcony, Castle View, on the Main Channel

  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for King Bed with a Private Balcony, River View, in the Sunset View

Exterior

King Bed with a Private Balcony, River View, in the Sunset View

  • 30 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for One Queen Bed with a Private Balcony, Castle View, in the Upper Harbor

One Queen Bed with a Private Balcony, Castle View, in the Upper Harbor

One Queen Bed with a Private Balcony, Castle View, in the Upper Harbor

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Beds with a Private Balcony, Castle View, in the Upper Harbor

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Two Queen Beds with a Private Balcony, Castle View, in the Upper Harbor

  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds with a Private Balcony, Castle View, on the Main Channel

Two Queen Beds with a Private Balcony, Castle View, on the Main Channel

Two Queen Beds with a Private Balcony, Castle View, on the Main Channel

  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds with a Private Balcony, River View in the Sunset View

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Two Queen Beds with a Private Balcony, River View in the Sunset View

  • 30 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bed with a Private Balcony, River View, in the Lower Harbor

King Bed with a Private Balcony, River View, in the Lower Harbor

King Bed with a Private Balcony, River View, in the Lower Harbor

  • 30 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Efficiency with a Private Balcony, River View, in the Lower Harbor

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Two Bedroom Efficiency with a Private Balcony, River View, in the Lower Harbor

  • 50 sq m
  • River view
  • Sleeps 7
  • 3 Double Beds

View all photos for Basic Room

Basic Room

Basic Room

  • 10 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

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About the area

Alexandria Bay

On river.You'll be within 6 miles (10 km) of Thousand Islands Winery and 12 miles (20 km) of Thousand Islands Bridge. Thousand Islands National Park and 1000 Islands Tower are within 12 miles (20 km).

What's nearby

  • Scenic View Park - 4 min walk - 0.4 km
  • Thousand Islands Winery - 9 min drive - 8.1 km
  • Thousand Islands Bridge - 15 min drive - 16.6 km
  • Heart Island - 20 min drive - 17.6 km
  • Boldt Castle - 20 min drive - 17.6 km

Getting around

  • Gananoque Station - 32 min drive
  • Watertown, NY (ART-Watertown Intl.) - 39 min drive

Restaurants

  • ‪JK's Roadhouse - ‬5 min drive
  • ‪Boldt Castle Food Concession - ‬20 min drive
  • ‪Thousand Islands Winery - ‬9 min drive
  • ‪Jreck Subs - ‬3 min walk
  • ‪Northstar Family Restaurant - ‬13 min walk

About this property

Capt. Thomson's Resort

3-star hotel near Heart Island
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at Capt. Thomson's Resort.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

  • 68 guestrooms or units
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Capt. Thomson's Resort offers 68 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Fence around the pool
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)
  • Free offsite parking within 30 ft

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fishing
  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Freezer
  • Mini-fridge

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 21 2024 to April 25 2025 (dates subject to change).
The property is closed during the winter season.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 100.00 per stay)
  • Only dogs and cats are allowed
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25.00 per pet, per day (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort
Capt. Thomson's Alexandria Bay
Capt. Thomson's Resort Hotel
Capt. Thomson's Resort Alexandria Bay
Capt. Thomson's Resort Hotel Alexandria Bay

Capt. Thomson's Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 701 out of 1000 reviews" "
Rating 8 - Good. 249 out of 1000 reviews" "
Rating 6 - Okay. 36 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nicely decorated. Easy to navigate to the main street. Uncle Sams' boat tours right out the door.
Stayed 2 nights in Aug 2024

10/10 Excellent

Larry J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it there
Stayed 3 nights in Aug 2024

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities
First impressions, carpet outside on way to room was very dirty. Our room was full of little bugs, as was the terrace. I had to ask for tissues and toilet paper. However, the staff was very friendly and helpful. The grounds were beautiful. The pool was very cold and they had some issues with it because it didnt open on time. We did however have a wonderful time.
Stayed 3 nights in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this resort can not be beat. On the river and adjacent to the main street of Alexandria Bay. Views from the balcony rooms were wonderful
Stayed 2 nights in Aug 2024

10/10 Excellent

cynthia l

Always have a pleasant experience
Stayed 1 night in Aug 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view but balconys were quite littered with lots of dead bugs. Could have been cleaner.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only choice when I stay in,Alex Bay.
I have stayed here multiple times and this resort never disappoints. Rooms are spacious and clean and the water views can't be beat. I have no desire to stay anywhere else.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Stay in the Bay!
This stay is top notch! The rooms are beautifully decorated and there is everything you need inside the room, except there is no microwave. The balcony overlooking the water is spectacular, the pool is pristine, and there is dining and shopping steps away. We will always stay at Capt. Thomson's when we visit the Bay! Highly recommended!
So beautiful day....
....or night!
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas, Midlothian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice older property. Well maintained and every room seemed to have a balcony with a view of the harbor or river. Spend the extra for the castle view. Town is nice and definitely walkable. Make sure you take the trip to Boldt Castle.
Stayed 2 nights in Aug 2024

10/10 Excellent

Weishu

Liked: Cleanliness, staff & service, property conditions & facilities
Close to water, boat trip
Stayed 2 nights in Aug 2024

8/10 Good

Eugene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
need to update their checkin
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beauty on the water!
It never disappoints. We always stay here each year and enjoy being able to walk everywhere and also being right on the water, is so beautiful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cathy H.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. 2 queen beds. Dresser with mini fridge hidden inside. Extra pillows and blankets in dresser drawers. Nice comfortable beds. Had a room on the first floor. Easy walking distance to the street of shops and restaurants. The pillows were not great nor was the pool. The pool we were told was heated. It was not. Very cold as many people noticed. The pillows when you put your head on them shrink to about 2 inches thick. The balcony has a table and 2, chairs. The room has a desk with a chair. Another chair to sit in was in the corner. No microwave but it did list the room amneties on the site. Which did not include a microwave. But I guess I was hoping they would of had one. Not much room to sit or be comfortable with 2 people. We laid on our beds to watch TV. All in all it was a nice room for my son and myself.
Stayed 2 nights in Jul 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the river. Room is decorated to fit the 1000 island experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River stay
Great stay! Floor was not real clean!
Stayed 3 nights in Jul 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What can you not like? A beautiful view over the river facing boldt castle.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volkmar and Ellison stay.
We had a great time, Alex Bay is awesome with many shops to go through . We went on the Uncle Sam boat and stopped at Boldt Castle which was great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained rooms, nice balcony setup, we had coffee there every AM. Great proximity to tour boats, restaurants, shops, etc. Friendly locals, inviting atmosphere. A few rude, disrespectful guests but that seems to happen everywhere now.
Stayed 2 nights in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and called us to say our room was ready early if we wanted to check in early!
Stayed 2 nights in Jul 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Judith and Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rolling on the River
Main channel rooms have the best view of the river and Bolt Castle. These are probably the best accommodations you will find in Alex Bay. Close to restaurants and shopping. Here it is all about the River!
Stayed 2 nights in Jul 2024