Max Hotels Prayagraj

3.0 star property
3-star hotel in Civil Lines

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Max Hotels Prayagraj

Interior entrance
International cuisine
Hallway
Front of property
Family Room

Reviews

5.8 out of 10

Popular amenities

  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Multi Functional Complex, Civil Line, Side, Railway Station Compound, Prayagraj, 211001
  • Chandra Shekhar Azad Park
    17 min walk
  • El Chico Restaurant
    10 min walk
  • Allahabad Railway Junction
    11 min walk
  • Allahabad (IXD)
    31 min drive

Room options

Max Comfort Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Max Queen Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Club Room

  • 28 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

Max Single Room

  • 13.3 sq m
  • Sleeps 1
  • 1 Queen Bed

Family Room

  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Max Queen Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Prayagraj

Civil Lines stay.Your stay at this Civil Lines hotel places you within 2 miles (3 km) of All Saint's Cathedral and Chandra Shekhar Azad Park. Allahabad High Court and Sai Dham Mandir are also within 2 miles (3 km).

What's nearby

  • Hanuman Mandir - 2 min drive
  • Allahabad High Court - 2 min drive
  • Allahabad University - 4 min drive
  • Nagvasuki Temple - 4 min drive
  • Sangam - 9 min drive

Getting around

  • Allahabad Railway Junction - 11 min walk
  • Allahabad (IXD) - 31 min drive

Restaurants

  • ‪Kamdhenu Sweets - ‬12 min walk
  • ‪Jannat in kanha shyam - ‬12 min walk
  • ‪Indian Coffee House - ‬11 min walk
  • ‪El Chico Restaurant - ‬10 min walk
  • ‪Bikanerwala - ‬12 min walk

About this property

Max Hotels Prayagraj

3-star hotel in Civil Lines
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Max Hotels Prayagraj . The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 3-star Prayagraj hotel.

  • 51 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Dining venue
Max Hotels Prayagraj offers 51 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Prayagraj hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Hindi

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: INR 600 for adults and INR 600 for children
  • 1 restaurant
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Max Hotels Prayagraj

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 1000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 600 for adults and INR 600 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: INR 1000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Outside food is not permitted on the premises.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL POLO MAX
POLO MAX ALLAHABAD
POLO MAX
Max Hotels Prayagraj
Hotel Polo Max Allahabad
Max Hotels Prayagraj Hotel
Max Hotels Prayagraj Prayagraj
Max Hotels Prayagraj Hotel Prayagraj

Max Hotels Prayagraj Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 6 out of 24 reviews" "
Rating 2 - Terrible. 5 out of 24 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Parakh

Stayed 2 nights in Jun 2024

6/10 Okay

Geetaram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Princy

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The staff was very accommodating and friendly but the rooms were in terrible shape. Had to call them for each and every thing be it toilet paper, coffee machine, towels. For the price of it, the rooms could have been much better. The paint was coming off too and the pillow cases were tore off

2/10 Terrible

Kalpana

Stayed 1 night in Nov 2022

4/10 Poor

Sachin

Stayed 1 night in Sep 2022

8/10 Good

Danish

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to the station.... Good service Cons was Almirah for keeping things was not provided and if you have child then you will need extra matress as bed is smaller here
Stayed 2 nights in Sep 2022

4/10 Poor

MANIK KUMAR

Stayed 2 nights in Aug 2022

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faced No issues even during times of COVID. Yes some facilities are unavailable as a measure of precautions (like food, newspaper, etc.). But the room was clean, the staff was readily available on call. Thanks a lot.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Juri bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great. The train noises at night was a little disturbing. Location was great in terms of getting transportation. Only thing was we had to pay double the actual price as we had booked through hotels.com. the prices for the nights of our stay in the hotel was around 2000 per night but hotels.com charged more than 5000 per night. That was extremely upsetting as the app is supposed to give discounts but instead we had to shell out more than double. For 4 nights we paid around Rs 41000 whereas the actual rate was only around Rs 17000/-. Felt very cheated but don't know how to get the money back.
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is on the Allahabad Railway station land and every room is like 10 meters from Railway tracks. All night long the trains are honking and you can feel the tremors and noise from their movement. Hotel owners are very clever and have photoshopped all photos not to show the railway parking in front the ramp to railway tracks which is like on its left side 5 meter and 10 meters on it right side. The kitchen uses coal as primary source of fuel and hence if you plan to eat in restaurant you will smell smoke and choking because of carbon dioxide and monoxide fumes. this is based on what I experienced, lots of cars honking comes from front as this hotel is in the parking land of railway station. Very bad experience anyone heading to this city should avoid this hotel and look for something away from railway station. This is overpriced for crappy location, amenities and service
Stayed 2 nights in Dec 2018

8/10 Good

C, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is convenient. Next to the railway station. 1. It is a no frills hotel. 2. The price I paid through Expedia was substantially higher than what was posted on their bulletin board. In fact, they claim in writing that to get the best rate people should contact them directly. 3. The staff was generally helpful. 4. It has a modest kitchen. 5. It may not be at the level of KanhaShyam, a real 3-star hotel, but it was OK. 6. If I have to choose all over again, probably I will settle for Polo Max because of its closeness to the Rly Station.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Okay
Staff not cooperative
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good stay
I booked the hotel through expedia ..it was a pleasant stay.,except the part that hotel was not informed about my late checkjn even if I left special comments about the same while booking .
Stayed 1 night in Nov 2017

8/10 Good

Hazel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Mona, TX

Disliked: Cleanliness, property conditions & facilities, room comfort
Hear trains, birds, cars, & fireworks all from bed
While most of the staff was accommodating, and they did arrange for a car pick up from the airport (which was way overpriced), the stay was not a pleasant one. The wifi did not work. When I ordered room service for dinner they called at least three times to confirm my order of two things. There was a beautiful tree right outside my window that unfortunately filled up with birds that squawked at every loud noise, which there were many. There was a combination of bass from a club, fireworks, car honks, birds, and passing trains until almost midnight. Lastly, the water never got more than lukewarm for my shower. I don't need fancy stuff, but this wasn't worth the price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
I stayed there for a night. Room was very clean and bed is also quite large. Staffs are very polite and helpful. Food is also good and within budget. Thank you

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near Allahabad railway station
Location of this Hotel was great as it was at walking distance from the Allahabad Railway Junction and had good rooms and very affordable food options in the hotel itself and near by. Located in the heart of the city in the Civil Lines are and very close to Allahabad high court and market

8/10 Good

chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'accueil est très professionnel et tout le monde a été très agréable avec nous. Petit déjeuner à volonté et copieux restaurant très correct. Seul bémol c est qu' il est situé presque sur les quais et que les bruits de la gare sont permanents. Surtout demander une chambre sur rue.
Stayed 6 nights in Feb 2019

4/10 Poor

Manuel Alfonso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel mediocre
Un hotel mediocre, con habitaciones muy pobres y con deficiencias en la limpieza. Es exageradamente caro ya que su nivel es de un hotel de 2 estrellas como máximo.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service