8/10 Good
Khaled
3 May 2022
Liked: Cleanliness, property conditions & facilities, room comfort
Goid
Khaled
Stayed 1 night in Apr 2022
The ONE Hotel Astana
4.0 star property
4-star spa hotel perfect for exploring Astana
Choose dates to view prices
Photo gallery for The ONE Hotel Astana
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Bar
- Spa
- Gym
- Room service
- Breakfast available
- Parking included
Explore the area
Qadyrghali Zhalayyri Street 8, Astana, 010000
- House of Ministries2 min drive
- Singing Fountain3 min drive
- Presidential Palace4 min drive
- Astana (NQZ-Nursultan Nazarbayev Intl.)25 min drive
Room options
View all photos for Suite
Suite
- 65 sq m
- City view
- Sleeps 3
- 1 King Bed
View all photos for Presidential Suite
Presidential Suite
- 210 sq m
- City view
- Sleeps 4
- 2 King Beds
View all photos for Standard Single Room
Standard Single Room
- 25 sq m
- City view
- Sleeps 1
- 1 Large Twin Bed
View all photos for Standard Twin Room
Standard Twin Room
- 37 sq m
- City view
- Sleeps 2
- 2 Twin Beds
View all photos for Standard Double Room
Standard Double Room
- 37 sq m
- City view
- Sleeps 2
- 1 King Bed
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About the area
Astana
Heart of Astana.Your stay at this Almaty District hotel places you within 2 miles (3 km) of House of Ministries and Supreme Court of the Republic of Kazakhstan. Schoolchildren's Palace and Presidential Palace are also within 2 miles (3 km).
What's nearby
- Singing Fountain - 3 min drive
- Kazakhstan Ministry of Foreign Affairs - 3 min drive
- Bayterek Tower - 4 min drive
- The US Embassy and the Consulate in Kazakhstan - 4 min drive
- Astana Arena - 8 min drive
Getting around
- Astana Railway Station - 22 min drive
- Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive
Restaurants
- Starbucks - 3 min drive
- Додо Пицца - 3 min drive
- Line Brew - 5 min walk
- Segafredo Zanetti Espresso - 3 min drive
- Минкофф - 3 min drive
About this property
The ONE Hotel Astana
4-star spa hotel perfect for exploring Astana
The ONE Hotel Astana offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
Business amenities include a business center and a meeting room. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly The ONE Hotel Astana. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.
This 4-star Astana hotel is smoke free.
- 44 guestrooms or units
- Business facilities
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Terrace
- Garden
- Elevator
- No smoking on site
- Bar or lounge
- 1 conference room
- Dining venue
The ONE Hotel Astana offers 44 air-conditioned accommodations with free minibar items and minibars. Plasma televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Languages
English, Russian
Property amenities
Family friendly
- Laundry facilities
- Playground
- Refrigerator
- Rollaway/extra beds (surcharge)
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- 24-hour roundtrip airport shuttle (surcharge)
Food and drink
- Full breakfast available for a fee daily 7:00 AM–11:00 AM: KZT 5000 for adults and KZT 5000 for children
- 1 restaurant
- 1 bar
- 24-hour room service
Things to do
- Bicycle rentals
- Fitness center
- Full-service spa
- Playground
- Sauna
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Wheelchair accessible (may have limitations)
Room amenities
Entertainment
- Digital channels
- Plasma TV
Bedroom
- Air conditioning
- Bed sheets
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/tub combination
- Towels
Food and drink
- Free minibar
- Refrigerator
More
- Desk
- Iron/ironing board (on request)
- Safe
- Slippers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 1:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at The ONE Hotel Astana
Children and extra beds
- Children are welcome.
- Kids stay free! One child 2 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for KZT 6000 per night.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately KZT 5000 for adults and KZT 5000 for children
- Airport shuttle fee: KZT 4000.00 per vehicle (one-way)
- Rollaway bed fee: KZT 6000 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.
We should mention
- If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
- One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Pets and service animals are not allowed on site.
Property is also known as
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The ONE Hotel Astana Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 1 out of 2 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
6.0/10
Staff & service
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
ALEXANDR
21 Jun 2021
ALEXANDR
Stayed 2 nights in Jun 2021