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Regardal Hotel

4.0 star property
4-star spa hotel perfect for exploring Almaty

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regardal Hotel

City view
Business centre
Premium Suite
Sauna, spa tub, steam room, Turkish bath, body treatments
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Pozharskogo Street 1, Almaty, 050013
  • Almaty Central Stadium
    13 min walk
  • Жан Плов Лагман
    1 min walk
  • Almaly
    11 min drive
  • Almaty (ALA-Almaty Intl.)
    33 min drive

Room options

View all photos for Corner Suite

Corner Suite | Living area

Corner Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Donatello Boutique Hotel

Spa
Parking included
Free WiFi
Restaurant
3.5 out of 5, Good, (2)
The price is CA $198
per night
CA $222 total
includes taxes & fees
1 Jan - 2 Jan
Donatello Boutique Hotel

About the area

Almaty

City center retreat .Within a 15-minute walk of this Bostandyk District hotel, you'll find Kazakhstan Museum of Arts and Kasteev State Museum of Arts. Almaty Central Stadium and Fantasy World Almaty are also within 2 miles (3 km).

What's nearby

  • Almaty Central Stadium - 13 min walk
  • Republic Square - 19 min walk
  • Almaty Opera House - 4 min drive
  • Zenkov Cathedral - 4 min drive
  • MEGA Park - 4 min drive

Getting around

  • Almaly - 11 min drive
  • Almaty Station - 18 min drive
  • Almaty (ALA-Almaty Intl.) - 33 min drive

Restaurants

  • ‪Vanilla - ‬4 min walk
  • ‪Жан Плов Лагман - ‬1 min walk
  • ‪Roof Garden - ‬13 min walk
  • ‪Qaimaq - ‬10 min walk
  • ‪Marrone Rosso Baykonur - ‬7 min walk

About this property

Regardal Hotel

4-star spa hotel perfect for exploring Almaty
Regardal Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a sauna are also featured at Regardal Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Almaty hotel.

  • 1 building
  • 189 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Built in 2012
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
Regardal Hotel offers 189 air-conditioned accommodations with minibars and safes. Accommodations are furnished with single sofa beds. LCD televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rai. Services include sports massages, Swedish massages, Thai massages, and body wraps. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Free local calls
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Regardal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 7000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 7000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments.

Property Registration Number 230840033309

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Aiser
Grand Aiser Almaty
Grand Aiser hotel
Grand Aiser hotel Almaty
Grand Aiser Hotel
Regardal Hotel Hotel
Regardal Hotel Almaty
Regardal Hotel Hotel Almaty

Regardal Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Bernard

Liked: Cleanliness, property conditions & facilities
This Hotel is not a bad hotel, but it is not the best hotel either. Customer service can be better as well.
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very bad
It was bad. The staff at the reception lie all the time, the gym and the pool you have to pay full price for, we were not told that before. The rooms are very old. Dont recommend this Hotel.
Stayed 2 nights in Jun 2024

8/10 Good

hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not upscale
My 2nd time staying here. the description of this hotel has the word "upscale". it is not upscale. The lady at the reception (with curly hair) is great, always with a smile and friendly. Breakfast was the same food both times i stayed here. the fried rice was very delicious but the others were just average. the rooms are very old fashioned and dated. broken tiles, stains, toilet not thoroughly scrubbed and shower head that didn't work properly. the liquid soap at the sink smells horrible. i had to use my own soap.
Stayed 1 night in Jun 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

6/10 Okay

Dharmendra

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not comparative
Stayed 4 nights in Feb 2024

8/10 Good

hani

Liked: Staff & service
messed up booking
i booked a king sized bed but the room i got was a twin-bedded room. but housekeeping came to join the beds together. the phone did not work at first. there were no plug points in the room except for near the bed head board. strange. we (yes, me included!) had to move the sofa to use the hidden plug point. liquid soap at the sink smells awful
Stayed 1 night in Jun 2024

10/10 Excellent

Ercan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024