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International Hotel Astana

4.0 star property
4-star spa hotel in Bostandyk District

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Photo gallery for International Hotel Astana

Bar (on property)
Front of property
Bar (on property)
Standard Twin Room
Gym

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Baitursynov Str. 113, Almaty, 050022
  • Almaty Central Stadium
    ‪12 min walk‬
  • St Nicholas Cathedral
    ‪18 min walk‬
  • Kazakhstan Independence Monument
    ‪18 min walk‬
  • Almaty (ALA-Almaty Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

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The price is CA $67
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CA $75 total
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6 Mar - 7 Mar
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About the area

Almaty

Bostandyk District stay.Within a 15-minute walk of this Bostandyk District hotel, you'll find Kazakhstan Museum of Arts and Kasteev State Museum of Arts. Almaty Central Stadium and Fantasy World Almaty are also within 2 miles (3 km).

What's nearby

  • Almaty Central Stadium - 12 min walk
  • Almaty Opera House - 3 min drive
  • Zenkov Cathedral - 4 min drive
  • Dostyk Plaza - 4 min drive
  • MEGA Park - 4 min drive

Getting around

  • Almaly - 9 min drive
  • Almaty Station - 16 min drive
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • ‪Vanilla - ‬4 min walk
  • ‪Жан Плов Лагман - ‬1 min walk
  • ‪Roof Garden - ‬12 min walk
  • ‪Qaimaq - ‬9 min walk
  • ‪Marrone Rosso Baykonur - ‬6 min walk

About this property

International Hotel Astana

4-star spa hotel in Bostandyk District
International Hotel Astana offers its guests a full-service spa, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at the business-friendly International Hotel Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Almaty hotel is smoke free.

  • 114 guestrooms or units
  • 3 levels
  • Meeting rooms
  • English breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
International Hotel Astana offers 114 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Languages

English, Russian, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3500 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and JCB International.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Astana International Almaty
Astana International Hotel
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Hotel International Hotel Astana
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International Hotel Astana Hotel Almaty

International Hotel Astana Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 7 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 5 out of 30 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bed was very uncomfortable, got severe neck and back ache. There were no refreshments in room. Did not provide with bottle of water. There was loud scary noise in commode in batgroom which woke me up several times at night
Stayed 4 nights in Oct 2024

2/10 Terrible

Aigul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ilya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good breakfast, clean
Stayed 7 nights in Sep 2024

10/10 Excellent

Ilya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for the price! I will book there again!
Stayed 9 nights in Sep 2024

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort
Fits the bill for a 1 star review.
- Very noisy traffic all night long. Although double glazed it sounded like the window was open! - Wifi near useless. - Uncomfortably mattress. I could feel the metal in my back. - Breakfast... when it's gone that's too bad. - General fabric and maintenance extremely poor. Bare wires in bathroom. - No bar, contrary to listing. Paid for 3 nights but left after a near sleepless first.
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa, Lansing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lot nicer than the reviewers stated. I did stay in a double suite. The bathroom was very modern looking, and the bed was very comfortable. Breakfast was wonderful
Stayed 2 nights in Sep 2024

10/10 Excellent

Shane

Stayed 1 night in Jul 2024

8/10 Good

Nurislom

Business traveller
Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Ivan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Совсем не первой свежести гостиница
Не работал туалет, ремонт уже совсем не первой свежести. Тонкие стены, слышно соседей.
Stayed 1 night in Feb 2024

4/10 Poor

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Window
Stayed 2 nights in Nov 2023

2/10 Terrible

Daniyar, Newport beach

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Super old
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Value for Money. Staffs are helpfull
Stayed 2 nights in Oct 2019

6/10 Okay

Michiel

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel needs to update everything. It is rated as a 4star hotel, but it is more a 2/3 star hotel. It is in a great neighbourhood walking distance to metro and restaurants. Easy to find.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Bad Bad Bad
What a terrible experience. Never again! Cherry on top was the electricity blackout ONLY at the hotel. Stay away from this place if you value your hard earned money.
Stayed 2 nights in Jun 2019

6/10 Okay

LauraJ

Business traveller
Liked: Cleanliness, staff & service
Overall it was ok. Upsetting thing was that I did not find the tea bags and the used item from the bar by the previous guest was not restored.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
It’s an ok hotel, bed sheet not clean, I found few hair on the 1st day, but bkf is ok, front desk speak English, like most of 3 star hotel, house keeping is a problem, rest of thing all good
Stayed 4 nights in Feb 2024

6/10 Okay

filippo

Stayed 2 nights in Oct 2023

10/10 Excellent

Nataliya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Satisfaisant, le personnel super fait la différenc
Personnel très gentil Petits déjeuners satisfaisants Chambres simples spartiates, pas de frigo pas de minibar, juste le strict minimum. Bons repas Navette aéroport payante
Stayed 2 nights in Nov 2019

2/10 Terrible

Jongwon

Disliked: Cleanliness, staff & service, property conditions & facilities
아스타나의 안좋은추억
후론트에서 예약사항을 인지하지 못하여(방 예약사항, 사용인원등) 체크인하는데 1시간 이나 소요됨 하우스키핑 운영시 원칙이 없는것 같음 (팁을 주어야 타월이 새로이 비취됨) 5일 숙박 청소상태 매우 나쁨
Stayed 6 nights in Sep 2019

6/10 Okay

Gaukhar

Disliked: Staff & service
Stayed 1 night in Sep 2019

4/10 Poor

Marina

Disliked: Staff & service, property conditions & facilities
Явно не четвёрка
Останавливалась в данном отеле на неделю. С заселением проблем не было, но поселившись в номере, обнаружила, что отсутствует холодильник и халат. Считаю, что для отеля уровня 4 звезды наличие подобных вещей обязательно. Так как для меня наличие холодильника в номере было критичным, я обратилась на ресепшн с просьбой установить его, на что мне пообещали решить проблему завтра утром. Но по факту ни завтра утром, ни на следующий день никто и не подумал выполнить данное обещание. Только после третьего напоминания, наконец-таки я увидела в своём номере холодильник. Из этого случая явно следует вывод, что персоналу в общем-то наплевать на своих клиентов. Также не надейтесь найти в номере воду. Кулер с водой стоит на этаже, но зачастую он был пустой. Во время моего пребывания также один раз не было электричества. Совсем. Уж не знаю что там произошло, но нас только кормили обещаниями, что скоро все починят, по факту электричества не было почти сутки. Ни телефон не зарядить, ни помыться толком, сами понимаете без электричества сейчас никуда. Из плюсов могу отметить завтраки. Не скажу, что они были супер, но в целом неплохо, за исключением дня, когда не было света, потому как естественно без него никто ничего не готовил, поэтому довольствовались мы нарезками колбасы, сыра и фруктами. Ну и второй плюс - неплохое расположение. В общем, мне стало непонятно за что отелю дали 4 звезды, он тянет максимум на тройку. На длительное пребывание однозначно не рекомендую.
Stayed 7 nights in Aug 2019

8/10 Good

Farid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hôtel très agréable et bien situé...
Stayed 3 nights in Jul 2019

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019