In Alor Setar .Within a 10-minute walk of the hotel, you'll find Pekan Rabu Complex and Yellow Palace. Wat Nikrodharam and Menara Alor Star are also within half a mile (1 km).
What's nearby
Pekan Rabu Complex - 7 min walk
Menara Alor Star - 10 min walk
Aman Central - 11 min walk
Alor Setar Tower - 11 min walk
Darul Aman Stadium - 3 min drive
Getting around
Alor Setar (AOR-Sultan Abdul Halim) - 17 min drive
Restaurants
Kopitiam Ukir Mall - 5 min walk
市宫茶餐室 - 4 min walk
Nasik Lan Peruda - 5 min walk
Bulat's Cafe - 4 min walk
Aminres Ukir Mall - 5 min walk
About this property
The Jerai Hotel Alor Star
Enjoy the free WiFi at this 3-star Alor Setar hotel
There's a restaurant on site. WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly The Jerai Hotel Alor Star also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.
This 3-star Alor Setar hotel is smoke free.
120 guestrooms or units
Conference center
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Concierge
Television in lobby
Elevator
No smoking on site
Dining venue
The Jerai Hotel Alor Star offers 120 accommodations with hair dryers. Satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars.
Languages
English, Malay
Property amenities
Family friendly
Laundry facilities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Food and drink
1 restaurant
24-hour room service
Accessibility
Elevator
Room amenities
Entertainment
Satellite channels
TV
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Hair dryer
Private bathroom
Towels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
More
Connecting rooms available
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at The Jerai Hotel Alor Star
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.
We should mention
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Hotel Regency Alor Star
Regency Alor Star
Regency Alor Star Alor Setar
Regency Hotel Alor Star
Regency Hotel Alor Star Alor Setar
The Jerai Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel
The Jerai Hotel Alor Star Alor Setar
The Jerai Hotel Alor Star Hotel Alor Setar
The Jerai Hotel Alor Star Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 13 out of 52 reviews" "
10 - Excellent
13
Rating 8 - Good. 21 out of 52 reviews" "
8 - Good
21
Rating 6 - Okay. 14 out of 52 reviews" "
6 - Okay
14
Rating 4 - Poor. 2 out of 52 reviews" "
4 - Poor
2
Rating 2 - Terrible. 2 out of 52 reviews" "
2 - Terrible
2
7.6/10
Cleanliness
7.8/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Jasmeen
Business traveller
10 Sep 2023
Liked: Amenities
I stayed for a week. The breakfast spread should be wide or difference daily
Jasmeen
Stayed 6 nights in Sep 2023
6/10 Okay
Farrin
Travelled with partner
27 Apr 2023
Room needs upgrading.
Farrin
Stayed 1 night in Apr 2023
10/10 Excellent
HAFIZAH BINTI
Travelled with group
12 Feb 2022
Liked: Cleanliness, staff & service
Plus point;
1. Centre of town walking distance to Pekan Rabu
2. The coffee house offers Cheap and tasty food
3. Very friendly & helpful staff
Minus point:
1. Entrance - need to climb staircase
2. Room has been upgraded. However the Toilet need to be upgraded too.
This is the best hotel in kuala kedah.
Friendly and helpful staff.
Although the room is small but comfortable except the toilet rather small.
Food are good but the layout not attractive.
Verified traveller
Stayed 2 nights in Nov 2019
6/10 Okay
Verified traveller
Business traveller, Travelled with partner
10 Oct 2019
Liked: Staff & service
Disliked: Property conditions & facilities
The room was okay. Smaller than I expected but bed was quite comfortable. Breakfast was decent but better than most 3 star hotels. WiFi was pretty slow. Lots and lots of mosquitos in the lobby (in the lift especially) and the main entrance. No trouble finding parking and it’s free. Overall room condition was meh.
Hotel must make official application to ALOR SETAR MAJLIS TEMPATAN to cut the huge 4 trees in front of the entrance. Hundreds of birds make the trees as their night resting place, resulting in untold bird droppings falling on hotel patrons cars. The trees should be replaced wity waist high scrubs or flowers plants.