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Arthotel ANA Gala

3.0 star property
3-star hotel near Vienna Christmas Market

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Arthotel ANA Gala

Exterior
Lobby
Family Room
Standard Double Room
Standard Double Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Viriotgasse 5, Vienna, Vienna, 1090
  • Sigmund Freud Museum
    2 min drive
  • University of Vienna
    3 min drive
  • Rathaus
    4 min drive
  • Vienna (VIE-Vienna Intl.)
    26 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Room
Rioca Vienna Posto 2
Pet-friendly
Free WiFi
Breakfast available
Parking available
4.6 out of 5, Wonderful, (994)
The price is CA $249
per night
CA $280 total
includes taxes & fees
12 Oct - 13 Oct
Rioca Vienna Posto 2

About the area

Vienna

Alsergrund stay.Your stay at this Alsergrund hotel places you within 2 miles (3 km) of Vienna Christmas Market and Hofburg Imperial Palace. Vienna State Opera and St. Stephen's Cathedral are also within 3 miles (5 km).

What's nearby

  • Vienna Christmas Market - 5 min drive
  • Hofburg Imperial Palace - 5 min drive
  • Stephansplatz - 5 min drive
  • St. Stephen's Cathedral - 6 min drive
  • Vienna State Opera - 7 min drive

Getting around

  • Augasse Tram Stop - 3 min walk
  • Spittelau Station - 10 min walk
  • Vienna International Airport (VIE) - 26 min drive

Restaurants

  • ‪Cafe-Konditorei Monarchie - ‬1 min walk
  • ‪Blaustern - ‬3 min walk
  • ‪Würstelstand Leo - ‬3 min walk
  • ‪Tommy's Sandwich Club - ‬3 min walk
  • ‪The Sign - ‬2 min walk

About this property

Arthotel ANA Gala

3-star hotel near Vienna Christmas Market
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Arthotel ANA Gala. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vienna hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 5 levels
  • Built in 1992
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Arthotel ANA Gala offers 45 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Filipino, French, German, Hungarian, Romanian, Russian, Serbian, Spanish, Turkish, Ukrainian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 19 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: EUR 16 per person
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: EUR 19 per night
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Arthotel ANA Gala Hotel Vienna
Arkadenhof Hotel
Arkadenhof Vienna
Arthotel ANA Gala Hotel
Hotel Arkadenhof Vienna
Arkadenhof Hotel Vienna
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel
Arthotel ANA Gala Vienna
Arthotel ANA Gala Hotel Vienna

Arthotel ANA Gala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 125 out of 378 reviews" "
Rating 8 - Good. 155 out of 378 reviews" "
Rating 6 - Okay. 59 out of 378 reviews" "
Rating 4 - Poor. 25 out of 378 reviews" "
Rating 2 - Terrible. 14 out of 378 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

soheil

not ok
Stayed 3 nights in Jun 2024

2/10 Terrible

Sam

Travelled with group
Disliked: Staff & service, property conditions & facilities
Do not stay here. Way overpriced and the staff was awful. We had multiple nights of no AC. It was 85 in the room and unbearable to inhabit. They told us they would fix the AC and promised a different room if it couldn’t be done. The maintenance person didn’t fix it and the hotel clerk rented out our room to someone else. When I asked another hotel clerk why this happened he said his colleague lied to us because he knew he wouldn’t be on shift when we returned to the hotel. Could not believe he was that forward in admitting his coworker deceived a guest and did not care about us losing the room. Windows didn’t open so Neither of us slept. Coffee machine was breaking on and off in the lobby. Hoping management reads this and refunds us. The hotel failed to fulfill its end of the bargain by providing a habitable room for us
Stayed 2 nights in Jun 2024

8/10 Good

Shailranjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located.
Stayed 2 nights in May 2024

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very nice and helpful staff. Restaurant near the hotel was really good and service was awesome.
Stayed 1 night in Jun 2024

4/10 Poor

Igor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location is convenient, close to the subway and public transportation. However, the hotel is old and poorly maintained. Housekeeping starts talking loudly early in the morning, and people slam doors all night. We couldn't sleep at all. Very disappointed.
Stayed 4 nights in May 2024

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was under construction with a lots of noise. Very discouraging.
Stayed 6 nights in May 2024

6/10 Okay

Catherine Rosemary

Liked: Cleanliness, staff & service
Decor in room a little tired, door handle on wardrobe missing, fire door in corridor handles fell off. Bedroom door difficult to open initially. Air conditioning not working properly. Insufficient table space in room for 2 people. Bathroom well appointed but a little cramped. Hotel staff courteous and helpful.
Stayed 4 nights in May 2024

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Iko-ei-Ojo

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful, friendly staff. Public transport to city centre very close to hotel, easy and quick.
Stayed 2 nights in May 2024

10/10 Excellent

Emad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Arthotel ANA Gala in Vienna. We arrived at the hotel quite late and the hotel out of ours support was already aware of our late arrival and checked us in over the phone. The room was nice and clean. The hotel is a few stops away from the Vienna central and it's close to the D tram link and U6 metro line.
Stayed 3 nights in May 2024

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large, the showersoap and shampoo was very good quality. We enjoyed the restaurabt at the hotel after a long day visiting Rome and was able to relax.
Stayed 3 nights in May 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was overall quite good. It is a bit old and some things should get some updating such as not the greatest lightning by the elevators. Other than that no complaints would stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Khatija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good transport links in and out of the city very clean and lovely decor. Access to coffee and drinks machine anytime as not refreshments in room but to be honest the machine drinks were lovely as coffee is freshly grounded
Stayed 3 nights in Feb 2024

6/10 Okay

Marta

Travelled with family
Liked: Staff & service
Nice stay
Hotel is located within 30-min walk to the centre. We had a family room which was big and comfortable and have availed the early check in. Reception staff very accommodating. Minus for plastic cups and lack of toiletries, only 2in1 shower gel.
Stayed 2 nights in Jan 2024

8/10 Good

Inyang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean, nice room with lots of space, lovely big window. It wasn't noisy, the breakfast was good and the staff were professional and friendly. My only criticism would be it's proximity to the city centre, it's a 10 minute tram ride away or a 20-30 minute walk. Apart from that it was great.
Stayed 3 nights in Dec 2023

4/10 Poor

Roy

Stayed 3 nights in Dec 2023

10/10 Excellent

Catherine Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay at this hotel. Very large room/suite, enjoyed the free hot drinks in the foyer, breakfast was plentiful and we easily found our way about using the undergrounds nearby.
Stayed 7 nights in Nov 2023

8/10 Good

IAROSLAV, Hollywood

Liked: Cleanliness, staff & service
Not a bad location, not in the center but close enough to metro station. Hotel is not new, but well done, clean and pleasant. But I have a couple troubles - like shower was not really working, had weak drops but not with a full power. Bathtub was ok but shower is a huge minus. And the wardrobe in the room was a bit broken. But it definitely worth the money.
Stayed 1 night in Oct 2023

6/10 Okay

Michele

Liked: Cleanliness, staff & service
The staff was extremely friendly and helpful and the hotel and room was very clean. I was traveling alone and felt safe in the quiet neighborhood that it’s located in safe walk to the train. The hotel is very dated and the room accommodations reflected that. The bed was so hard that I had to sleep on top of 2 comforters! The pieces within the room were cheap and very mismatched and the fridge did not work. I was to have a king sized bed and I’m not even sure it was a queen. For the money it was ok for a few nights.
Stayed 1 night in Jul 2023

6/10 Okay

ihab

Disliked: Staff & service, amenities
Need TL Ekram

10/10 Excellent

Mikayla Amalia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here.
Stayed 5 nights in Mar 2023

6/10 Okay

Verified traveller

Ok
Didn’t receive my member perk (Free bottle of wine) when checked in. Had to ask and then was given ONE 250ml bottle (Which is a glass of wine) between two of us. Comfortable bed and good location but outdated decor and building.
Stayed 1 night in Feb 2023

4/10 Poor

Sara, SAN SALVADOR

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel is ok and close to TRAM D easy to move around, but based in my experience I wouldn’t stay here again . I arrived by noon horribly tired after traveling all night . When I mentioned I had a reservation I was shut down (not even asked by my name or so), was told “check in is at 2.30” I asked again if possible to have early check in as I was extremely tired but didn’t even get a reply, I literally crashed at their sofa…By 2 pm the same guy told me ok to check in now . I asked again why don’t have check in early (I was 100 willing to pay as my situation) and only Saify we are full. I never received the VIP amenities nor was welcome as GOLD member. When I did the check in I was given a tiny piece of paper with hotel info. No further interaction. Even if hotel is sold out there are ways to say bad news , try to improve . I didn’t see the exceptional service.
Stayed 2 nights in Dec 2022

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
While away from the historic district the hotel was well connected to trams and the metro. Good road access back to the airport as well. Public areas of the hotel were quite nice, our room (102) was pretty tired and could do with redecoration. It was also really dark, as you couldn't see any windows from the bed. It was quiet though and the bed comfortable with good quality bedding
Stayed 3 nights in Sep 2022

8/10 Good

WendeLynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was excellent very friendly and readily assisted when asked. The elevator was out of order the day we arrived meaning we had to carry luggage up to the 4th floor - now the desk attendant did assist with the bags however the elevator was then out for the entire week we were there. I just turned 70 and have asthma so this was not ideal after a day of site seeing which was every day. Also with the temperature while we were there a fan would have helped as the air conditioning was ineffective making getting a good sleep difficult.
Stayed 8 nights in Aug 2022