The room was super clean and modern (looked like new), the breakfast was excellent, the lady that attended us was extremely nice!
Unfortunately we did not get to sleep the night in the room. We were driving from Zurich, took us longer than expected. We tried to make calls to the hotel around 9:45PM, there was no answer and the answering machine was only in Italian. Upon arrival we could not locate anyone, and did not want to disturb any guests, so we slept in the car in their parking lot. At 6am we called the hotel number again and the lady on the phone spoke only Italian. She came up to the hotel from down the street then, and we told her about what happened. We told her it is alright, and we will just use the showers and leave (as per our plans), we had to use the google translate to communicate. Before leaving she offered breakfast. And then we asked what the total amount for the night was, and she said she will not take any money! We insisted a few times and told her its not her fault, but she would not accept the cash! She felt really bad we had to sleep in the car and gave us a good hug!
We were amazed by her generosity and kindness! What a lovely lady! Next few days we regretted not arriving earlier and enjoying the lovely room and the mountain views. :(