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Mercure Zürich City

4.0 star property
4-star spa hotel near Swiss National Museum, connected to a rail/subway station

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Zürich City

Daily buffet breakfast (CHF 29 per person)
Privilege, Room, 1 Double Bed
Sauna, spa tub, steam room
Exterior
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
Vulkanstrasse 108b, Zürich, 8048
  • Letzigrund Stadium
    5 min drive
  • Vulcano
    1 min walk
  • Seidelhof Tram Stop
    5 min walk
  • Zürich (ZRH)
    24 min drive

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

Comfort Room, 1 Queen Bed, Accessible

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Crowne Plaza Zürich, an IHG Hotel

Spa
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1003)
The price is CA $190
per night
CA $208 total
includes taxes & fees
3 Jan - 4 Jan
Crowne Plaza Zürich, an IHG Hotel

About the area

Zürich

Zürich Center stay.Your stay at this Zürich Center hotel places you within 3 miles (5 km) of Swiss National Museum and Bahnhofstrasse. University of Zurich and Fraumuenster are also within 6 miles (10 km).

What's nearby

  • Letzigrund Stadium - 5 min drive
  • Swiss National Museum - 8 min drive
  • Bahnhofstrasse - 8 min drive
  • University of Zurich - 8 min drive
  • ETH Zurich - 10 min drive

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Kesslers Club Social - ‬8 min walk
  • ‪Piratino - ‬10 min walk
  • ‪Tasty - ‬8 min walk
  • ‪Scent of Bamboo - ‬6 min walk

About this property

Mercure Zürich City

4-star spa hotel near Swiss National Museum, connected to a rail/subway station
Mercure Zürich City offers its guests a full-service spa, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Zürich City . Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Zürich hotel is smoke free.

  • 319 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Zürich City offers 319 accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Zürich hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and desk chairs. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellnessbereich. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 25 per night)
  • Limited onsite parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 29 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bike parking
  • Bike storage
  • Fitness center
  • Full-service spa
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Office
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 25 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 247 out of 491 reviews" "
Rating 8 - Good. 152 out of 491 reviews" "
Rating 6 - Okay. 55 out of 491 reviews" "
Rating 4 - Poor. 21 out of 491 reviews" "
Rating 2 - Terrible. 16 out of 491 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Santosh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night before going to the airport and it was positive experience overall.
Stayed 1 night in Aug 2024

8/10 Good

kevin

Acceptable hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
a
Stayed 4 nights in Aug 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

frank Devon, Valley Stream

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, new hotel so the amenities were good. The property is located in a very quiet area more on the commercial side but not far from the train station, the tram and bus. 1 or 2 stops by the train from Zurich HB depending on which one you take, or a 1/2 hr tram ride depending on your preferences. Don’t get despondent when you get there, location will work for you. A phone in the room to contact front desk, a safe to store your valuables would be nice. Buffet breakfast is good you can buy dinner if you so please.
Stayed 5 nights in Jul 2024

6/10 Okay

Felina

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Ranga

Liked: Cleanliness
Disliked: Staff & service
Encountered a service issue during my stay. The Front Office Manager proposed a resolution but has not really acted on it even 1 week after the stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property walkable to Stadion Letzigrund. Nicely sized rooms that were clean and tidy. One thing to note is there is no a/c or fan in the room or bathroom so it was uncomfortably warm and humid in the room since we were in Zurich during a hot weather spell. The restaurant was very good too!
Stayed 2 nights in Jul 2024

8/10 Good

Levi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent for Stadion
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shaimaa

Stayed 2 nights in Jun 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
It was a pleasant stay. The hotel is located on the outskirts of Zurich city centre, but it has a tren station, tram and bus station just 5mins by foot. The breakfast is delicious and with many sweet and savory options.
Stayed 4 nights in Jun 2024

10/10 Excellent

Yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n cool!
Nice n new, clean, friendly staff. Restaurant had limited offering but was close to other places to eat
Stayed 2 nights in Jun 2024

10/10 Excellent

parag

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Wioleta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was modern, size ok.
Stayed 2 nights in Jun 2024

4/10 Poor

LUIGI

Business traveller
Disliked: Staff & service, property conditions & facilities
Poor service, good location, clean room but small
We arrived at midnight, 1 room key didn't work, we went back and forth to the reception, still could not fix it. Finally, the receptionist came and used his key to open the door. The check in took very long time. The bathroom is fully transparent and the electric blind suddenly lift up automatically, big panic! We booked a meeting area and the night shift receptionist told us it is on the 4th floor, actually, it is on the ground floor and he told us the supermarket is on the left of the building and actually, it is on the right...
Stayed 1 night in May 2024

10/10 Excellent

Sepideh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and very near to bus station
Stayed 3 nights in May 2024

10/10 Excellent

MILO

Stayed 3 nights in May 2024

10/10 Excellent

Mohit

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All well
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean

Stayed 2 nights in Mar 2024