Swiss-Belhotel Ambon

4.0 star property
4-star spa hotel perfect for exploring Ambon

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Belhotel Ambon

Couples treatment rooms, spa tub, body treatments, aromatherapy
Front of property
Suite
Bar (on property)
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
Jl. Benteng Kapaha, Ambon, Maluku, 97124
  • Maranatha Cathedral
    4 min walk
  • Maranatha Church of Ambon
    4 min walk
  • Francis Xavier Cathedral
    5 min walk
  • Ambon (AMQ-Pattimura)
    39 min drive

Room options

Superior Room

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Grand Deluxe

  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Grand Deluxe Twin Room

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Deluxe Twin Room

  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 106 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Ambon

Central Ambon getaway .Your stay at this hotel will put you steps from Maranatha Cathedral and a 5-minute walk from Maranatha Church of Ambon. Francis Xavier Cathedral and World Peace Gong are also within half a mile (1 km).

What's nearby

  • Maranatha Cathedral - 4 min walk - 0.4 km
  • Maranatha Church of Ambon - 4 min walk - 0.4 km
  • Francis Xavier Cathedral - 5 min walk - 0.5 km
  • World Peace Gong - 8 min walk - 0.7 km
  • Masjid Raya al-Fatah - 15 min walk - 1.3 km

Getting around

  • Ambon (AMQ-Pattimura) - 39 min drive

Restaurants

  • ‪Pizza Hut - ‬5 min walk
  • ‪Waroeng Nongkrong Maples - ‬10 min walk
  • ‪RM. Rasa Gurih - ‬9 min walk
  • ‪Cinderella Cafe Corner - ‬11 min walk
  • ‪KFC - ‬9 min walk

About this property

Swiss-Belhotel Ambon

4-star spa hotel perfect for exploring Ambon
Swiss-Belhotel Ambon offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 5 meeting rooms are available. A terrace, an arcade/game room, and multilingual staff are also featured at the business-friendly Swiss-Belhotel Ambon. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Ambon hotel.

  • 111 guestrooms or units
  • 11 levels
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Swiss-Belhotel Ambon offers 111 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Dutch, English, German, Indonesian

Property amenities

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Swiss-Belhotel Ambon
Swiss-Belhotel Hotel Ambon
Swiss-Belhotel Ambon Maluku Islands
Swiss-Belhotel Ambon Hotel

Swiss-Belhotel Ambon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 63 reviews" "
Rating 8 - Good. 22 out of 63 reviews" "
Rating 6 - Okay. 12 out of 63 reviews" "
Rating 4 - Poor. 8 out of 63 reviews" "
Rating 2 - Terrible. 3 out of 63 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

9.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities were clean and staff was eager to help even though most lacked English. This meant that staff might answer questions without really understanding what was being asked.. The area looked rough but I felt safe visiting an all-night at 0300; I did travel by taxi.
Stayed 1 night in May 2023

10/10 Excellent

david j.

Stayed 1 night in May 2023

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

piradee

Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

2/10 Terrible

Alessia

Stayed 1 night in May 2022

10/10 Excellent

Marthen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all. Did have trouble contacting hotel for transportation from airport ( never was able to arrange it).
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in May 2019

8/10 Good

SeaRover

Liked: Cleanliness, property conditions & facilities, room comfort
We've reserved vans transfer from airport to hotel IDR300,000/car. We stop on the way to drop our equipment approx' 30 min'. The hotel's staff will charge us IDR1,000,000/van. I ask to see hotels' manager. Price going down to IDR175,000./van (we hire 2 vans) Except this guy, all staffs very good. Love morning with BF. If we limited area only in Ambon. This hotel is 5 stars.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2019

4/10 Poor

Hugh, Austrsila

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower head was faulty. Water temperature changed wildly. Toaster machine at breakfast buffet was ancient and faulty. Room door needed to be slammed to ensure locking.
Stayed 2 nights in Oct 2018

8/10 Good

S A

Liked: Cleanliness, property conditions & facilities, room comfort
Ok as transit hotel
Ok as transit hotel, nice breakfast buffet. Slow front desk service.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend to relax.
We've stayed in this hotel on previous occasions and we must say that's always a pleasure to stay here. Staff always goes extra mile to help you, we don't mind if there's some stains in the carpets or if there's some scratchs on the furniture. Bed is superbely comfortable and breakfast is very rich. I've mention the fact that I don't like instant coffee and staff provide me with a very smooth double espresso. Thank you very much to everyone during our stay.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The hotel is ok: it's clean and the rooms are of a big size. I tried the gym: it's not great and the AC was not working so I was boiling. On the overall however all went well.
Stayed 1 night in Sep 2017

4/10 Poor

Sebastien

Disliked: Property conditions & facilities, room comfort
Basic for temporary stay
Ambon is very basic, and so is this "best hotel" there... Even if the island is quite remote and city small, still disappointed by the room and hotel condition in general. Bathroom is super basic and just beside the entrance door. Shower is without much protection and thus water splashing everywhere in bathroom and entrance area. Room is small, but was quiet and bed relatively comfy. I guess good enough for few days of

10/10 Excellent

Irwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Nice to stay

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good location
Good place to stay

6/10 Okay

Verified traveller

6/10 Okay

Mehd

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissappointed and not satisfied with the service

6/10 Okay

Troy

Liked: Cleanliness, room comfort
Comfortable hotel near center of Ambon
The hotel is nicely located in Ambon near shopping. The room was clean and spacious. Service was friendly, but not overly attentive.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
we had to wait over two hours to be checked in and I was given the same room as the one I initially turned down!