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Civitel Creta Beach

4.0 star property
4-star beachfront hotel near Pankritio Stadium

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civitel Creta Beach

Seasonal outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas
Premium Bungalow, Beach View
Fitness facility
Room (WaterFront View)
Aerial view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Spa
  • Pool

Explore the area

Map
74, Andrea Papandreou str., Ammoudara, Malevizi, Crete Island, 71414
  • Ammoudara Beach
    4 min walk
  • Pankritio Stadium
    3 min drive
  • General University Hospital of Heraklion
    9 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    16 min drive

Room options

View all photos for Superior Bungalow, Garden View

Superior Bungalow, Garden View

Superior Bungalow, Garden View

  • 26 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Room (WaterFront View)

Room (WaterFront View)

Room (WaterFront View)

  • 20 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Bungalow, Garden View

Comfort Bungalow, Garden View

Comfort Bungalow, Garden View

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Bungalow, Beach View

Premium Bungalow, Beach View

Premium Bungalow, Beach View

  • 25 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Bungalow, Garden View

Premium Bungalow, Garden View

Premium Bungalow, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bungalow, Garden View

Bungalow, Garden View

Bungalow, Garden View

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium Suite, Beach View

Premium Suite, Beach View | View from room

Premium Suite, Beach View

  • 35 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed OR 3 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 31 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the area

Ammoudara

Beachfront retreat .You'll find Pankritio Stadium and Nikos Kazantzakis Museum within 3 miles (5 km) of this hotel. Venetian Walls and Natural History Museum of Crete are also within 3 miles (5 km).

What's nearby

  • Natural History Museum of Crete - 6 min drive - 5.7 km
  • Koules Fortress - 6 min drive - 6.2 km
  • Heraklion Archaeological Museum - 7 min drive - 6.3 km
  • Heraklion Port - 8 min drive - 6.9 km
  • Palace of Knossos - 9 min drive - 10.3 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 16 min drive

Restaurants

  • ‪Πετούσης - ‬14 min walk
  • ‪Havana Beach Bar - ‬16 min walk
  • ‪Heaven Beach - ‬18 min walk
  • ‪Το Μιτατο Του Ρουβα - ‬11 min walk
  • ‪Δαφερμος - ‬16 min walk

About this property

Civitel Creta Beach

4-star beachfront hotel near Pankritio Stadium
Some rates at Civitel Creta Beach are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Civitel Creta Beach like a seasonal outdoor pool and a children's pool.

Free breakfast is available daily. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers outdoor tennis courts, a garden, and a terrace. You'll have access to the health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 4-star Malevizi hotel.

  • 1 building
  • 1 floor
  • 150 guestrooms or units
  • Built in 1968
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Civitel Creta Beach offers 150 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Beds feature premium bedding. Digital television is provided. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Malevizi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French, German, Greek

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Area shuttle (surcharge) up to 250 meters
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Access to nearby health club
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe (surcharge)
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night
  • Towels fee: EUR 0 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - EL097940066
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is EL097940066. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in March and close in November.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Creta Beach Bungalows
Creta Beach Bungalows Malevizi
Creta Beach Hotel
Creta Beach Hotel & Bungalows
Creta Beach Hotel & Bungalows Malevizi
Civitel Creta Beach Hotel
Civitel Creta Beach Hotel
Civitel Creta Beach Malevizi
Civitel Creta Beach Hotel Malevizi

Civitel Creta Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 199 reviews" "
Rating 8 - Good. 82 out of 199 reviews" "
Rating 6 - Okay. 13 out of 199 reviews" "
Rating 4 - Poor. 9 out of 199 reviews" "
Rating 2 - Terrible. 5 out of 199 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sogol

Stayed 2 nights in Aug 2024

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The people were very friendly. I would recommend to anyone
Stayed 13 nights in Jun 2024

6/10 Okay

DANIELLE

Travelled with partner
Liked: Staff & service
Nice place for family ….nice view . Old resort and AC doesnt work corectly . Very hot room in july .
Stayed 1 night in Jul 2024

2/10 Terrible

Petros

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We checked in July 11 around 2pm. They gave us a room for 3 even though in the records they had us for 2 and paid the extra charge. The room bangalow style looked rather old, there were aunts in the floor and AC unit was not working properly. It had a piece of tape on one site which I took a photo. We notified the reception about the aunts and AC and a lady came and sprayed around. They promised to take care of the AC. We thought they would and went to the beach. We came back and the AC was still bringing hot air. The phone in the room was not working and every time we need to contact the reception we had to walk in the hotter sun for about 500 meters. They said no problem we will check and fix the AC. We went out and came back 11pm. The room was awfully hot and had to walk back to the reception and this time yelled at them that this is unacceptable. They told us that they will move us to another room and gave us the keys but under the condition that we need to walk back and bring the old keys back to them. Instead of apologizing they appeared that they were doing us a favor and us moving to a proper room with AC working was conditional to bringing the card keys of the first room back. In addition they offered no help to transport our luggage to the room was not next door but to walk around to find it. The new room had no light working outside and took us sometime to find it. The new room was a bit bigger, clean and the AC was working fine. We did waste however one night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

John, indian Mound

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you stay in Crete you must stay at this resort!!! We were right next to the beach!!! They have plenty of lounge chairs and umbrella’s on the beach. The pool is nice also with lots of lounge chairs and umbrellas. The breakfast buffet is excellent there are so many choices. George at the front desk was amazing. This is a must stay at resort!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took amazing care of us the whole time, they upgraded us to a house right on the water, the food was the best we have had at any of the stays on this trip and we cannot recommend you going here more! Thank you ALL you were so good to us <3 See you next year!
Stayed 4 nights in May 2024

10/10 Excellent

Meg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!
Stayed 6 nights in Apr 2024

4/10 Poor

Irene

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew James

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is absolutely phenomenal in every way. The gardens are immaculate and well maintained, the pool is great and lots of parasols and sun loungers and the private beach is also great. The staff are incredibly helpful and friendly and the food is absolutely delicious and you have a lovely view of the sea at meal times. I can't recommend this place enough. Suitable for everyone and only a 10 minute taxi from Heraklion airport and you can book the transfer through the hotel. The facilities are amazing; lots of activities throughout the day like aqua zumba, yoga, mini golf, table tennis, volleyball etc etc. So many things to do - I even did a Greek lesson! 10/10 and would stay here every time. It's exactly like it looks in photos, if not better!
Stayed 7 nights in Jul 2023

10/10 Excellent

Zorica

Stayed 4 nights in Jul 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creta Beach has a unique peaceful ambience with greener outdoor spaces. Hotel facilities and services are good. The property stayed in is quite old, only one power socket. Hotel is backing into to sandy beach and had a large swimming pool. There are daily evening shows to entain guests. Breakfast is excellent, other times we eat out, so can not comment. Staff are friendly and helpful.
Stayed 6 nights in Jun 2023

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort, not too big, right by the sea. It has a lovely sandy beach, with sun beds and umbrellas. At the time we were there, it was not crowded. The rooms in the bungalow were clean & spacious. It was also fairly quiet. It’s clear the season is new and this was apparent in the gardens which needed attention. This is perhaps my only criticism. There is potential for them to look way better once they’ve been attended to. The staff were attentive and helpful. Special mention to George at reception as well as Eva. They were very helpful to us. The hotel manager (maitre) was also always very helpful to us when we needed it. We travelled for my cousins birthday and we got some complimentary alcohol & sweets in our room. This was very thoughtful and we appreciated it. I managed to get my upgrade to a bungalow as well as late checkout as I’m an Expedia VIP member. An altogether very good stay.
Stayed 7 nights in Apr 2023

10/10 Excellent

Leanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely had the best time here in Crete. The room i stayed in had everything you needed for a comfortable stay, the pool area is beautiful and the hotel is located right on the beach. You are walking distance from shops, restaurants and a supermarket is about a 20 min walk. There was a good selection of food for each meal and the staff are THE FRIENDLIEST people I’ve ever met. So welcoming and so kind.
Stayed 7 nights in Mar 2023

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2022

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was low season but still excellent service. Breakfast bar huge availability of freshly laid out food. I expect very crowded in high season but served us very well at end of March. Sea and pool too cold. Excellent base from which to explore the island with hired car. Very good local restaurants. Did not use hotel amenities much but was our choice.
Stayed 7 nights in Mar 2022

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and well laid out. There is only one pool but it is quite huge. The massages are currently indoor/outdoor facility which was very relaxing with the breeze blowing through. There were built in racks outside to hang wet towels and clothes. It stated not to drink the water. There was water in the refrigerator but no note to say it is free. We received water at our door on the last day.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is goo, territory is beatuful. Staff is very friendly and helpful. Room's furniture is a little bit outdated
Stayed 7 nights in Jul 2021

6/10 Okay

Verified traveller

Stayed 4 nights in Jul 2021

8/10 Good

RichardHouseago, Braintree, Essex UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Relaxing and close to the beach
Stayed 14 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, great food and helpful friendly staff
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front line staff are young and earnest to serve and please guests
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast,room cleanles,garden ,Near ctiy . Around more restorants and shops .
Stayed 6 nights in Aug 2019

8/10 Good

Jill, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I spent a week at Creta Beach. As the hotel had just opened for the season a few days ago, we were effectively the only guests. A few school groups of teenagers were there, but were gone during the day and only kept us up one night. Check in was very easy, we were upgraded to a garden view bungalow as we were on our honeymoon. It was a lovely surprise, and much appreciated! The room was very spacious and clean. Due to our timing, the hotel wasn’t completely set up yet, which was a little disappointing. We still had a very relaxing time, and received superior service in all aspects. The dining staff, especially Marios the bartender and the maître d’hotel were outstanding. The food was always delicious, varied, and well presented. We were often the only guests for lunch, and were cooked our main dish to order. Our one complaint would be the house wine tap lines didn’t seem to have been cleaned out, so there was a lot of sediment in the glasses, and one or two small insects. All in all, we had a good holiday, and would return again!
Stayed 6 nights in Mar 2018