4/10 Poor
joseph antony malcolm
5 Nov 2024
Disliked: Cleanliness, property conditions & facilities
Stayed in the hotel for the past week and have to say I wasn’t impressed when I think of the Hilton hotel I think of luxury and high end but what I received was far from that of a luxury experience.
The hotel from the outside looks amazing but the room I stayed in wasn’t the best despite it being a double queen room, the tv didn’t work in the lounge there was volume but no picture I reported this to house keeping but was told there was nothing they could do, the wifi kept going down and would recognise my login details after reporting it multiple times to reception I was given a code to access it but that later stopped working, the bathroom wasn’t the best with a really small bath, shower dropped intermittently and the seal around the shower looked dirty, the room itself was rather large but stains on the carpet and looking around the room it felt dated and in desperate need of an update.