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Hotel de l'Isard

3.0 star property
3-star hotel near Caldea Spa

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Photo gallery for Hotel de l'Isard

Coffee shop
Exterior
Superior Double Room
Front of property
Superior Double Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Parking available
  • Pet-friendly

Explore the area

Map
Avenida Meritxell, 34, Andorra la Vella, AD 500
  • Pyrenees Andorra Shopping Centre
    ‪1 min walk‬
  • Andorra Massage
    ‪9 min walk‬
  • Caldea Spa
    ‪17 min walk‬
  • La Seu d'Urgell (LEU)
    ‪50 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • City view
  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Children's Triple Room

Children's Triple Room

Children's Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Double Interior

Double Interior

Double Interior

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the area

Andorra la Vella

City center stay.A stay at this Avenida Meritxell hotel places you steps from Pyrenees Andorra Shopping Centre and within a 5-minute walk of Church of Saint Stephen. Sant Esteve Church and Església de Sant Esteve are also within half a mile (1 km).

What's nearby

  • Pyrenees Andorra Shopping Centre - 1 min walk - 0.1 km
  • Church of Saint Stephen - 4 min walk - 0.4 km
  • Casa de la Vall - 5 min walk - 0.5 km
  • Andorra Massage - 9 min walk - 0.7 km
  • Caldea Spa - 17 min walk - 1.4 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 59 min drive
  • Barcelona El Prat Airport (BCN) - 166 min drive

Restaurants

  • ‪Diamant Andorra - ‬3 min walk
  • ‪L'Orri - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • Mamá María
  • ‪Casa Teresa - ‬6 min walk

About this property

Hotel de l'Isard

3-star hotel near Caldea Spa
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. A library, a terrace, and ski storage are also featured at Hotel de l'Isard. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Andorra la Vella hotel is smoke free.

  • 1 building
  • 61 guestrooms or units
  • 4 levels
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel de l'Isard offers 61 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Andorra la Vella hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Catalan, English, French, Italian, Portuguese, Russian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Self parking on site (EUR 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 14 for adults and EUR 11 for children
  • Self parking fee: EUR 19.50 per night
  • Pet fee: EUR 15 per accommodation, per stay
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

de l'Isard
de l'Isard Andorra la Vella
Hotel de l'Isard
Hotel de l'Isard Andorra la Vella
Hotel De L'Isard Andorra/Andorra La Vella
Hotel l'Isard Andorra la Vella
Hotel l'Isard
l'Isard Andorra la Vella
l'Isard
Hotel de l'Isard Hotel
Hotel de l'Isard Andorra la Vella
Hotel de l'Isard Hotel Andorra la Vella

Hotel de l'Isard Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 352 out of 829 reviews
Rating 8 - Good. 351 out of 829 reviews
Rating 6 - Okay. 95 out of 829 reviews
Rating 4 - Poor. 22 out of 829 reviews
Rating 2 - Terrible. 9 out of 829 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jianxin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice location
Stayed 1 night in Oct 2024

10/10 Excellent

CARMEN ROSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelente estadía, cumplió con nuestras expectativas, muy bien hubicado, muy confortable, el desayuno excelente
Stayed 2 nights in Jul 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast weittres was rude.
Stayed 1 night in Oct 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Regular room. No soap at shower. Good area
Stayed 2 nights in Sep 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, awesome dining!
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely hostel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos A.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel conveniently located in an area full of shops and restaurants. Rooms are big and comfortable, although they could improve their toiletries selection.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Sasha

Liked: Cleanliness, staff & service

Two major pluses v. One major negative

Very good for the Price and excellent for Location. But our room was slightly tired and had no windows to the outside world , just into a dark recess area. The AC only blew hot air so we turned it off. No coffee or tea making facilities which I think misses an opportunity. But it was clean and we slept well.
Stayed 1 night in Sep 2024

10/10 Excellent

Mario

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. Very friendly staff, clean and very well located. It’s my second time there and it won’t be the last.
Stayed 5 nights in Aug 2024

10/10 Excellent

MIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Breakfast option is a must!! Excellent breakfast in the restaurant.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

shikha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but we got a bad room

The room looked into a shaft. It was not clear on website as there was no view. The hotel otherwise is very good especially their food.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean staff was friendly & helpful.
Stayed 1 night in Jun 2024

6/10 Okay

Riley Ray, Philadelphia

Stayed 1 night in May 2024

6/10 Okay

Claudia

Liked: Cleanliness
Great location, great price. The room is clean and quiet, but the bathroom is outdated.
Stayed 1 night in May 2024

6/10 Okay

Laura

Travelled with family
Disliked: Amenities
Almost of the staff was NOT friendly. Except flr two people, they were bothered every time we asked for something. And the room cleaning was terribly poor.
Stayed 7 nights in Apr 2024

8/10 Good

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Our stay

Our room was on the top floor. The beams across the ceiling, unfortunately, came very close to the bed where my daughter hit her head twice. We unfortunately, were not aware that the ceiling was so low prior to reserving the room. The bed was comfortable with good pillows the TV worked but unfortunately, Netflix did not work. Because everything was in a different language, we were not able to use the television. For the amount of money we paid for this room we expected to have the services listed being working order.
Stayed 1 night in Apr 2024

10/10 Excellent

Michele

Stayed 2 nights in Apr 2024

6/10 Okay

Marco

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Nothing
Stayed 2 nights in Apr 2024

8/10 Good

Patricia, Falls Church

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to both see the old town and to stroll around the shops.
Stayed 1 night in Apr 2024

8/10 Good

Laura Lynne

Liked: Cleanliness, property conditions & facilities, room comfort

Cute hotel with close walk to bus station

I came for a day trip to Andorra and chose this hotel for location and ambiance. The bed was extremely comfortable and the room well appointed. There were snacks in the mini bar that were not overpriced which was nice when I needed water. The breakfast had many choices. It is only a quick 20 minute walk to Caldera. My only issues were the hairdryer did not work properly and the phone to call reception also did not work. They say they are available on whatsapp, but they also ignored all inquiries there. After going to wait at the reception quite late, eventually someone showed, but mocked me when I said the hairdryer sis not work ( as I stood there with wet hair) and told me to come back in the am. I told him I really needed it tended to. HE cme to the room and tried turning it on, but when I explained it doesn't stay on he did not believe me. I had him stand there for 30 seconds with it on and it failed him as well. Only then did he try to solve my issue. He brought up a hairdryer from downstairs, a rather nice one at that. Those cheap hairdryers that are attached to the wall rarely work and I knew from other similar issues that usually you can check one out from reception. HE should have just given me that initially rather than mocking me as if I was making it up. Overall the staff was not very friendly which is a shame as they have the potential to have a really nice hotel. Oh, and when you shower water gets all over the bathroom floor which is a safety hazard.
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel and the food and beverage team were outstanding. Front desk and housekeeping were awesome. The suggestion I have is get the Internet working better with much more band strength. Thanks to the entire team.
Stayed 4 nights in Dec 2023

4/10 Poor

Grace, Chula Vista

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t do this review at all if the hotel didn’t give me any reason. The service was not that great. We initially booked for just one night and later on decided to stay another night. We advised the hotel right away that we booked another night thru Expedia, thinking it would make it easier for them not to move us to another room. Unfortunately, they had to move us to another room which basically inconvenient us. And by the way, we booked two sets of room. Also, the frontage of the hotel was great but rooms are outdated.