Zafiro Palace Andratx

5.0 star property
Family-friendly upscale hotel with 4 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Zafiro Palace Andratx

Indoor pool, outdoor pool, pool umbrellas, sun loungers
2 bars/lounges, swim-up bar
Restaurant
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Gym
  • Breakfast available
  • Spa

Explore the area

Map
Cromlec, 3, Andraitx, Balearic Islands, 07160
  • Playa Camp de Mar
    11 min walk
  • Beach Club
    11 min walk
  • Jacint Verdaguer Station
    25 min drive
  • Palma de Mallorca (PMI)
    38 min drive

Room options

Junior Suite, Private Pool

  • Sleeps 3
  • 1 King Bed

Suite, Balcony, Pool View (2+1)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Private Pool (2 adults and 1 child)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Terrace (Plunge) (2 adults and 2 children)

  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Junior Suite, Balcony, Partial Sea View (3+1)

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Terrace (Plunge) (3 adults and 1 child)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite, Private Pool (3 adults and 1 child)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Private Pool (2 adults and 2 children)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Terrace (Plunge) (2 adults and 1 child)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Terrace (Plunge)

  • Sleeps 3
  • 1 King Bed

Suite, Balcony, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony (3 adults)

  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony (1 adult)

  • Sleeps 1
  • 1 King Bed

Suite, Balcony, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony, Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony, Partial Sea View (2+2)

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Balcony, Pool View (3+1)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Balcony, Pool View (2+2)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony (2 adults and 2 children)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony (3 adults, 1 child)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony, Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Balcony (2 adults and 1 child)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Camp de Mar

Close to the beach.You'll find Playa Camp de Mar and Golf de Andratx within a 15-minute walk of this Andraitx hotel. Caló des Monjo and Cala Fornells Beach are also within 2 miles (3 km).

What's nearby

  • Playa Camp de Mar - 11 min walk
  • Tennis Academy Mallorca - 7 min drive
  • Port d'Andratx - 8 min drive
  • Cala Fornells Beach - 10 min drive
  • Santa Ponsa Beach - 17 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 24 min drive
  • Palma de Mallorca Airport (PMI) - 38 min drive

Restaurants

  • ‪La Illeta - ‬14 min walk
  • ‪Waikiki - ‬7 min drive
  • ‪Beach Club - ‬6 min drive
  • ‪Flor de Sal - ‬19 min walk
  • ‪Casa Enrique - ‬5 min drive

About this property

Zafiro Palace Andratx

Family-friendly upscale hotel with 4 restaurants
Some rates at Zafiro Palace Andratx are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Zafiro Palace Andratx offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

A fitness center, a sauna, and spa services are also featured at the luxury Zafiro Palace Andratx. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Andraitx hotel.

  • 307 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Zafiro Palace Andratx offers 307 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Andraitx hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

Languages

English, German, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: EUR 20 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Zafiro Palace Andratx Hotel
Zafiro Palace Andratx Andraitx
Zafiro Palace Andratx Hotel Andraitx

Zafiro Palace Andratx Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 1 out of 28 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Lauren

Travelled with family
Liked: Cleanliness, staff & service
Not worth the money
Rooms were nice but very disappointing food Pools close early (before 7pm) Some wear and tear around hotel already Did not feel like 5star quality Too expensive for what it is
Stayed 6 nights in Sep 2023

6/10 Okay

Linda

Travelled with partner
Disliked: Cleanliness, staff & service
There was a strong stench of raw sewage in our room which was coming through the air conditioning. This was sickening & resulted in us having to turn it off.At breakfast I asked for earl grey tea & was told they don’t have it. I told the waitress that we do actually have it in our room. But she still claimed they don’t have it. The fact that they did have it on site begs the question why the waitress couldn’t provide it for me?
Stayed 3 nights in Sep 2023

8/10 Good

Richard G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2023

2/10 Terrible

john michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
After finding out there had been a break in in my room. I was not moved and spent the rest of my stay in an unsafe room. Management did nothing to resolve the matter and have done nothing since. It was quiet during my stay and could have moved rooms easily. I have no idea why they were reluctant to move me but I almost checked out but my wife convinced me otherwise that the hotel would do the right thing. On this case they didn’t and they fell very short of the mark of what is expected of a 5 start resort…

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities
Amazing hotel. We’ll be back!
Stayed 3 nights in Aug 2023

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit, very impressed. Will definitely be returning.
Stayed 5 nights in Aug 2022

10/10 Excellent

Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A massive thanks to all the team, they were so welcoming an amazing family holiday and we are already booking our return.
Stayed 8 nights in Jul 2022

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Very clean and tidy.
Stayed 4 nights in Sep 2021

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost 5 Star, Wonderful Holiday For A Couple
Our stay at Zafiro palace was wonderful - ALMOST perfect, but not quite. Here's the rundown: We stayed in September when it was much more quiet than the Summer months, and likely made a huge difference in our stay. As a couple, it was lovely, quiet, and we had no trouble getting whatever daybeds we wanted. However in the Summer this might be very different with families running around and the hotel much busier. Service was excellent throughout our stay. It seems that most of the growing pains have been taken care of; the staff was always accomodating. Our only issue was that it rained one night and it dumped mud in our private pool. It took an entire day to get somebody to clean it, and presents a problem to many of the rooms with pools. We rented a car so no issue with taxis, etc. at night. I'd recommend just getting a car if you are staying in the summer so you don't have to deal with waiting for taxis with 50 other guests. The breakfast buffett was wonderful everyday. Huge selection, fresh, and delicious. Seating on the patio overlooking the water was perfect every morning. The views and rooms are INCREDIBLE from the hotel. The skypool is unparalleled and an amazing place to relax, have a drink, and spend the day. However - not all room blocks are created equally. There are certain blocks that have a golf course or parking lot view, no ocean view. You will likely be very dissapointed if you get placed in these blocks, so call ahead and ask for the best room blocks!!
Stayed 4 nights in Sep 2021

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
we stayed there three weeks ago and it was such an amazing hotel that we returned last week with our family. the rooms were clean spacious and elegant and the hot tub was a bonus that we were not expecting. The pool areas were beautiful and we felt thoroughly spoilt byt the kindness and attentiveness of the staff
Stayed 7 nights in Aug 2021

10/10 Excellent

V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
It was absolutely amazing one of the best hotels I have stayed in. Immaculate and the staff could not do enough for us
Stayed 3 nights in Aug 2021

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
After reading some reviews we were nervous but we haven’t experienced anything bad in the stay at Zafiro. All staff could be more helpful and courteous. Food excellent. We had swim up room which was amazing. It was my birthday while visiting the property and I had a lovely surprise in the restaurant with a bottle of cava and a birthday cake. The only thing is if you want things to do this is not the area but it’s only 7 euros to Andratx where you have lots of restaurants.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Poor for 5-star
The hotel was lovely however the standard and service was not reflective of a 5-star hotel. Curtains were hanging off in bedroom, staff clueless when asked any questions or for advice, could not get a spa app and when we did they were drilling in the room next door throughout. Bottles in the room were metal capped (no bottle opener provided) towels in room not refreshed for 2/3 days. Lifts broken throughout stay (with baby and pram) minibar not stocked according to minibar menu.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

8/10 Good

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt
Stayed 6 nights in May 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

Michael

Liked: Property conditions & facilities, room comfort
Zu groß, Zuviel Lärm
Zu groß, zu viele Familien mit kleinen Kindern, gegenüber Gebäude 1 lärmt die Klimaanlage des anderen Hotels und lässt einem das Wort nicht verstehen. Haben dann ein anderes Zimmer bekommen, das fein wir. Außerdem kann man als Mann mit 182 cm in keinem Pool schwimmen, da keiner tiefer als 110 cm ist.
Stayed 7 nights in Apr 2022

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

nikolai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

10/10 Excellent

Natasja

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede service, al onze speciale verzoeken werden hoffelijk in behandeling genomen. Prachtige mooie rustige locatie. Mooi strandje in de buurt (2 mins loopafstand). Mooie kamer met pool, adembenemende uitzicht.
Stayed 3 nights in Sep 2021

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star!
A great stay. A 5 star experience!
Stayed 1 night in Sep 2021

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5****** de los de verdad
El hotel tiene una ubicación perfecta en CAMP DE MAR - Andratx a 5 min andando de una de las mejores playas de Mallorca y para cenar a 5 min en coche de porte Andratx y 10 min en coche de Pueeto Portal. En un entorno maravilloso con vistas al mar y en la sierra de tramuntana. Hotel nuevo con instalaciones maravillosas y un equipo deseando agradarte. Más no se puede pedir … mención especial a los bajos con Jacuzi en la terraza y piscina privada. En una palabra Espectacular
Stayed 6 nights in Aug 2021

10/10 Excellent

karin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2021