2/10 Terrible
Lana
Travelled with group
21 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO. NOT. STAY. HERE. I cannot begin to write about the many negatives of our 6 night stay. I would like to add I never leave reviews, Let alone bad ones. The maids did not clean our room once, Did not make the bed, Left our tea cups dirty and on countertops and never replaced. We had to ask for towels every day because they would take all of the towels and leave one body towel, one hand towel and one foot towel. You cannot get ANY help from the front desk regarding this. My friend had a surgery and we needed towels to make warm compresses and were told housekeeping was closed. Could not request blankets either, initially there was only one sheet on our bed. Taxis were extremely hard here as it is competing companies and none of the taxi apps would pick us up. They turned our room up to 80 degrees every day and the front desk actually LAUGHED when we complained and told us it was central AC so they could do nothing. I could go on about this. There is no shortage of surprises. Even our trashcans in the room were filled to the brim. The view is horrible and the area is sketchy and unwalkable. Please save yourself the hassle and ignore the reviews I initially trusted.
