Crowne Plaza Antwerp, an IHG Hotel

4.0 star property
4-star eco-certified hotel with spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Antwerp, an IHG Hotel

Exterior
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Terrace/patio
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Gerard Le Grellelaan 10, Antwerp, B-2020
  • Antwerp Expo
    11 min walk
  • Royal Museum of Fine Arts
    5 min drive
  • Rubens House
    7 min drive
  • Antwerp (ANR-Antwerp Intl.)
    15 min drive

Room options

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Antwerp

In Antwerp .You'll find Ring Road and Antwerp Expo within a 15-minute walk of this Antwerp hotel. Den Brandt Castle and deSingel International Arts Center are also within half a mile (1 km).

What's nearby

  • Antwerp Expo - 11 min walk - 0.9 km
  • Royal Museum of Fine Arts - 5 min drive - 3.5 km
  • Antwerp Zoo - 7 min drive - 4.5 km
  • Green Square - 8 min drive - 4.9 km
  • Antwerp Market Square - 9 min drive - 6.0 km

Getting around

  • Antwerp-South Station - 4 min drive
  • Antwerp Port House Tram Stop - 10 min drive
  • Antwerp (ANR-Antwerp Intl.) - 15 min drive

Restaurants

  • ‪Café Lucien - ‬13 min walk
  • ‪ANNA Living & Bar - ‬3 min walk
  • ‪Melkerij Nachtegalenpark - ‬12 min walk
  • ‪Mercure Antwerp City South - ‬11 min walk
  • ‪Murni Wilrijk - ‬11 min walk

About this property

Crowne Plaza Antwerp, an IHG Hotel

4-star eco-certified hotel with spa
Crowne Plaza Antwerp, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a vending machine, and multilingual staff are also featured at the eco-certified Crowne Plaza Antwerp, an IHG Hotel. For a fee, parking is available.

This 4-star Antwerp hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 16 levels
  • Meeting rooms
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Antwerp, an IHG Hotel offers 262 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness center. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: EUR 25 for adults and EUR 25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 40
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Crowne Plaza Antwerp
Crowne Plaza Hotel Antwerp
Crowne Plaza Antwerpen Hotel Antwerp
Crowne Plaza Antwerp Hotel
Antwerp Crowne Plaza
Crowne Plaza Antwerp
Crowne Plaza Antwerp, An Ihg
Crowne Plaza Antwerp, an IHG Hotel Hotel
Crowne Plaza Antwerp, an IHG Hotel Antwerp
Crowne Plaza Antwerp, an IHG Hotel Hotel Antwerp

Crowne Plaza Antwerp, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 351 out of 949 reviews" "
Rating 8 - Good. 417 out of 949 reviews" "
Rating 6 - Okay. 117 out of 949 reviews" "
Rating 4 - Poor. 42 out of 949 reviews" "
Rating 2 - Terrible. 22 out of 949 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gunther

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Lakshmi

Disliked: Staff & service, property conditions & facilities
Close to highway very noisy. Very slow front desk service.
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in a well connected locale.
The Hotel is clean, well equipped and the staff were excellent, friendly and incredibly helpful with our requirements. The rooms are well equipped, clean and modern, with excellent coffee facilities in room.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Nice pool but far from centre
The hotel is not too bad. Nice pool for the kids. A bit far from the centre but if you are driving then its ok. Team very friendly. The only reason i gave a 3 star is because we were sat with another family for breakfast and i did not feel comfortable at all. Its supposed to be a hotel not staff room that u go and sit with whoever u want on ur break.
Stayed 3 nights in Aug 2024

8/10 Good

Claire

Stayed 1 night in Aug 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the staff were friendly. The room was comfortable and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, only minor issue was checkout but dropped card off and awaiting emailed invoice
Stayed 1 night in Jul 2024

10/10 Excellent

benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with great facilities.
Second time staying at this hotel. Stayed for one night on a business trip. Great hotel with wonderful facilities. Food in the bar is expensive 22 euros for a burger but there is a cafe at the garage next door with cheaper options. Great hotel would definitely stay again. 12:00 check out also really helped as my meeting the next day was not till 1.
Stayed 1 night in Jul 2024

10/10 Excellent

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Denise

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Ian, Edmonton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had reservation with supporting documents; property claims no rooms available therefore no stay. Room stay charged and paid for credit card. Matter under dispute.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda Cruz
Friendly and helpful staff. The room was clean and had all the necessary amenities.
Stayed 2 nights in Apr 2024

4/10 Poor

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
AC not working
The room was extremely hot, no matter what we did. Opening the window was hardly an option as the noise from the road was extremely loud. The AC wasn’t working properly, again didn’t matter what temperature we tried. Please, fix the ac. Overall hotel is good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Greg

Stayed 1 night in Feb 2024

4/10 Poor

Sukhvinder

Stayed 1 night in Jan 2024

10/10 Excellent

Duncan

Stayed 1 night in Jan 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Peter

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Saad

Disliked: Staff & service, property conditions & facilities
The smell
Stayed 2 nights in Sep 2023

6/10 Okay

Luz

Stayed 1 night in Sep 2023

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Upon arrival, the room was extremely hot. We set the A/C to 18 and left for a few hours. When we returned, the room temperature was 23. We spoke with staff, they came up and said that the A/C wasn't able to cool the room any further and it's beyond their control. They brought us a fan to help, however it didn't do much. The electrical outlet had fallen open and was exposed. We requested a box of tissues twice because they weren't refilled, non were ever brought to us. Upon check out, we were asked about our stay, we again explained the problems we experienced and the response was "OK, thank you, see you next time"??? This hotel is far from a 4 star, very dated and it seemed most things don't work and service is a challenge at best. Very disappointed with our experience!